Customer reviews from motorola.com
Motorola - Refurbished Excellent - moto g power 2025 5G 128GB (Unlocked) - Slate Gray
Average customer rating
3.9
(150 Reviews)
Rating breakdown 150 reviews
5 Stars
77
4 Stars
29
3 Stars
15
2 Stars
14
1 Star
15
82%of customers recommend this product.
(
62 out of
76)
Customer Reviews for Motorola - Refurbished Excellent - moto g power 2025 5G 128GB (Unlocked) - Slate Gray
Customer Rating
4
Moto G 2025 long battery life
on September 16, 2026
Posted by: Cruiser
I love the Motorola phones. I love the battery life. I had another Moto G phone and I could go three days even with heavy use. The phones are categorized as a budget phone but it really performs. My wife has one but the battery life isn't as good as my older G Power but hers is only a G 5G. The phone can do anything I request of it. I would recommend it.
Response from motorola.comBy Mitch, Motorola Customer Care, September 23, 2026
Hi Cruiser, thank you for sharing such detailed feedback! We’re thrilled to hear that you’ve been enjoying your Moto G 2025, especially its battery life and overall performance. It’s great to know that the phone meets your everyday needs and that you’ve had a positive experience with Motorola phones over the years. We truly appreciate your recommendation and continued support! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Great Quality Features
on September 15, 2026
Posted by: yahua43
from Chicago IL
Bought this a few weeks ago, it has some top quality features. It is easy to access numbers, social media and information.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, September 16, 2026
Thank you for sharing your feedback, Yahua43. We’re happy to hear that you’re enjoying the quality features and find it easy to access your contacts, social media, and information. We truly appreciate your support and hope you continue enjoying your Motorola phone! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Great Tech
on September 12, 2026
Posted by: jFett
from Youngstown, Ohio
Good size fits nicely in my hand and the software is super fun
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, September 13, 2026
Hi JFett, thank you for the great review! We’re glad to hear you’re enjoying the comfortable size and having fun with the software. We appreciate you choosing Motorola and hope you continue enjoying your device! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Great value, good performer, good interface.
on September 11, 2026
Posted by: bobg
from Colorado
I've long purchased unlocked Moto phones and have found them to be a good value. You can alway nitpick with other brands, but I prefer the simpler interface, good performance and value. A phone is a tool to me, not a piece of jewelry or statement - and these phones are a great value. People complain about the number of releases supported, but frankly, few people keep a phone that long. I almost never do since I'm a pretty rugged user and typically end up breaking something before android updates run out (always my fault - if you drop a phone off the roof..... I would recommend a simple case and screen protector.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, September 13, 2026
Hi Bobg, thank you for sharing such a thoughtful review! We’re glad to hear you appreciate the simplicity, performance, and value of Motorola phones. We love hearing that our devices have been a reliable tool for your everyday needs. Your recommendation of using a case and screen protector is also a great tip. Thank you for being a longtime Motorola customer and for your continued support! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
1
Way too much cruft
on September 9, 2026
Posted by: Why?
from KC MO
There is so much extra stuff pre-installed and enabled that the phone is barely usable as a phone. Photos has way too many presentations offered, I just want to see my pictures in date order. Games are turned on.Chirps and chimes that I can't track down happen in the middle of the night, and clear themselves before I can see them.
It would have been nice to start the new phone with the old configuration and maybe be _offered_ all of the new fetures. Then again, I don't want a 20 minute sales pitch pretending to be a tutorial when I'm trying to send a reply to a message.
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, September 15, 2026
We’re sorry to hear that your experience with the Moto G Power 2025 has been frustrating, especially with the pre-installed apps, unwanted sounds, and the way your photos and features are presented. We would like this to be checked. We have sent you an email. Please reply to it for further assistance. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
1
Terrible camera; features are not user-friendly
on September 6, 2026
Posted by: Hanna
Camera sucks big time. Fuzzy, blurry, no matter how I adjust the settings. Shame on you, Motorola. After Samsung, Motorola is a pain to use. Not user friendly. Font is either too big or too small. Why would I need the precise time set on my pictures? Why I cannot delete time and just keep the date? It's one of the examples how stupid the features are. And good luck connecting your moto tag. It took me 1 hour! to troubleshoot because there was no pop up. But my Samsung had it connected no problem. Seriously, Motorola... Your own products don't communicate with each other?
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, September 8, 2026
Hi Hanna, We’re sorry to hear that you’re having a frustrating experience with the camera and some of the phone’s features. As we stand by our phones, we'd like to know more details. We have sent you an email. Please reply to it for further assistance.
Written by a customer while visiting motorola.com
Customer Rating
5
Great features
on September 1, 2026
Posted by: Verneenee
I have had my moto g power for over a month and in very pleased with it. .. it has a lot of great features the camera takes wonderful pics ... Charges quickly. I wish i would have ordered the phone case with it but i did not ... A real good phone
Response from motorola.comBy Mitch, Motorola Customer Care, September 2, 2026
Hi Verneenee, thank you for sharing your feedback! We're delighted to hear that you're enjoying your Moto G Power and its great features, especially the camera and fast charging. We're also glad to know it's been a great phone for you. We appreciate your support and hope you continue enjoying your Motorola experience! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
3
Not happy with it
on August 28, 2026
Posted by: Old man Ralph
I have owned 2 Moto G Powers before, I don't need bells and whistles. I really liked the long battery life. I thought that by staying with the same make and model phone, it would be a smooth transition.
I don't set a code to unlock my phone, Moto or Android can't accept that. I don't want a weather widget, I'll download an app that I like. I'd like to be able to take pictures at a lower setting, but the phone wants to take hi res pics. Either Moto or Android keeps changing things after I've set them how I wanted them. Over all I should have paid more and got a Samsung.
Response from motorola.comBy Mitch, Motorola Customer Care, September 1, 2026
We're sorry to hear that the Moto G Power 2025 hasn't provided the smooth transition you expected, especially after having a positive experience with previous Moto G Power models. We understand that having your preferred settings stay consistent and being able to customize the phone to your liking are important. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. We have sent you an email. Please reply to it for further assistance.
Written by a customer while visiting motorola.com