Customer reviews from motorola.com
Motorola - Refurbished Excellent - moto g power 2025 5G 128GB (Unlocked) - Slate Gray
Average customer rating
3.9
(150 Reviews)
Rating breakdown 150 reviews
5 Stars
77
4 Stars
29
3 Stars
15
2 Stars
14
1 Star
15
82%of customers recommend this product.
(
62 out of
76)
Customer Reviews for Motorola - Refurbished Excellent - moto g power 2025 5G 128GB (Unlocked) - Slate Gray
Customer Rating
1
Not compatible with Xfinity Mobile!
on July 16, 2025
Posted by: Mofo
from Joliet IL
Why isn't this phone compatible with Xfinity Mobile?
Just ordered the new 2025 Motorola Moto g power and come to find out it's not compatible with my current carrier! This is crazy!
No, I would not recommend this to a friend.
Response from motorola.comBy Carlos, Motorola Customer Care, July 17, 2025
Hi Dennis, thank you for leaving a short feedback. We're sorry to hear about the problem you are facing with your phone. We have sent you an email to explain further. We can discuss it there.
Written by a customer while visiting motorola.com
Customer Rating
5
A amazing band for your buck
on July 14, 2025
Posted by: Bdschwa
I am very surprised how good this thing is for a mod ranger. Ldac support 144hz screen fast charging and an amazing camera. I originally wanted the new edge but after plays with the g power all day I am completely satisfied. T mobile was out of the edge but I'm actually glad I saved # and got this instead of ordering online. A very solid choice from someone coming from a 2923 razr. Kudos Motorola...
Response from motorola.comBy Carlos, Motorola Customer Care, July 15, 2025
Hi Bdschwa, thank you for sharing your experience. We're glad to hear how impressed you are with your device, especially coming from the 2023 Razr. It’s great to know the performance, display, LDAC support, and camera have exceeded your expectations—and that the G Power turned out to be such a satisfying choice. Sometimes in-store availability leads to unexpected wins. We appreciate your support and will pass your kudos along to the Motorola team. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en
Written by a customer while visiting motorola.com
Customer Rating
5
Nice device
on June 30, 2025
Posted by: Big Steve
I'm happy with the phone. It's way smarter than I am. Loads of options. Had it a week and have all the basic options set up, but there are a lot more to figure out. Battery life is ok. Little slow too recharge. Screen is bright. Very thin and light. Get a good case to protect it. This phone isn't for beginners. Overall nice device.
Response from motorola.comBy Mitch, Motorola Customer Care, June 30, 2025
Thank you for the detailed feedback, Big Steve. We're glad to hear you're enjoying your new device and exploring all the features it offers. It sounds like you're getting the most out of it already! We appreciate your note on battery and charging, and we’ll be sure to pass it along to the team. If you ever need help, give us a holler or reach out to our official Moto G Power community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Great features
on June 30, 2025
Posted by: Koolsee
from Fort Mohave AZ
I bought this phone about 4 months ago great phone
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, June 30, 2025
Hi Koolsee, Thanks a lot for your positive feedback! We're glad to hear you're enjoying your phone and its features. It's great to know it's been serving you well over the past few months. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
My favorite phoene
on June 26, 2025
Posted by: jchacin
Moto G it's been my phone for years. Best phone ever for me.
Response from motorola.comBy Mitch, Motorola Customer Care, June 27, 2025
Hi Jchacin, Thank you for the kind words! We're so glad to hear the Moto G has been your favorite and trusted phone over the years. Your loyalty means the world to us, and we're proud to keep delivering a phone that works so well for you. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Great features
on June 26, 2025
Posted by: Platinum1525
from Kalamazoo, MI
So far I am not displeased with the purchase. Love the fact I can change my fonts
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, June 26, 2025
Hi Platinum1525, We're glad to hear you're enjoying your new phone and especially the ability to personalize it with custom fonts. We hope it continues to impress you! You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
4
Good phone, too much AI
on June 22, 2025
Posted by: AaronB
Good phone with everything I need and a bit too much extra. Moderate amount of bloatware that only exists to give unnecessary notifications. Feels like every app and user interface system is loaded with AI designed to annoy you until you use it. Sometimes unlocking the phone causes a glitch removing the keyboard and primary 3 buttons (Home, back, tabs) for about 5 minutes. Besides my gripes the phone has a lot of great features and accessibility options. Between the great battery life and overcharge protection, this phone will keep going for everything you need it for. The phone is very repairable, but the back cover seal has to be broken to do so; Every internal component is disconnectable and able to be easily replaced or removed. I was very glad to see Motorola still supporting the 3.5mm aux when hardly any other phone would. Given the pricepoint compared to the usability and features, this phone is a great choice. Overall the phone is good, but not something I would say I prefer to my previous Motorola phone (Motorola One 5G Ace).
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, June 23, 2025
Thank you for sharing such a thoughtful and detailed review, AaronB. We're glad to hear you're enjoying the battery life, accessibility features, and repairability of your Motorola phone, especially the continued support for the 3.5mm audio jack, which many of our users still appreciate. We also want to sincerely thank you for your honest feedback regarding the preloaded apps, AI integrations, and the occasional glitch when unlocking. We're sorry for any inconvenience you've experienced and would love to help look into the concern with the keyboard and navigation buttons. We would like to help you get this sorted. Please check the email that we have sent so we can properly discuss this matter. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
2
Don't buy this phone
on June 20, 2025
Posted by: Smallest
I bought this phone about a month ago and I've had problems with it consistently somebody keeps hacking my Gmail they're changing all of her settings through the Bluetooth button
Response from motorola.comBy Carlos, Motorola Customer Care, June 20, 2025
Thank you for contacting us. I'm sorry to hear about the ongoing issues you've been experiencing. That sounds very concerning, and we take reports like this seriously. As we stand behind our products, we would like to investigate your feedback further. We have sent you an email to further help you with this. We can discuss it there.
Written by a customer while visiting motorola.com