Customer reviews from motorola.com
Motorola - Refurbished Excellent - moto g power 2025 5G 128GB (Unlocked) - Slate Gray
Average customer rating
3.9
(150 Reviews)
Rating breakdown 150 reviews
5 Stars
77
4 Stars
29
3 Stars
15
2 Stars
14
1 Star
15
82%of customers recommend this product.
(
62 out of
76)
Customer Reviews for Motorola - Refurbished Excellent - moto g power 2025 5G 128GB (Unlocked) - Slate Gray
Customer Rating
5
Phenomenal features for the price
on August 16, 2025
Posted by: Tony tiles
from Upstate New York
Blazing fast,great sound and so effortless to learn how to use.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, August 17, 2025
Hi Tony, Thank you for your wonderful feedback! We're delighted to know you’re enjoying the speed, sound quality, and ease of use your Motorola phone offers. We appreciate your choice of Motorola and hope it continues to serve you well. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
3
Great value
on August 14, 2025
Posted by: BC9716
from Indiana
Good value for the price, but not without its flaws. Examples. Haptics are very weak even at max. Operating system has minor glitches/freezes. But for my non-professional needs the phone performs well and I would buy it again for the pluses which includes an earphone jack, fast turbo charging, and affordable price.
I would recommend this to a friend!
Response from motorola.comBy Carlos, Motorola Customer Care, August 15, 2025
Hi BC9716, Thank you so much for sharing your detailed experience with your device. We truly appreciate the balanced feedback.
We're glad to hear that the phone has been a good value for you and that features like the headphone jack, TurboPower™ charging, and affordability have met your needs. At the same time, we recognize that areas like haptic feedback and occasional OS glitches can impact the user experience, and we're sorry for any inconvenience this has caused.
We recommend keeping your device up to date with the latest software, as ongoing updates often include improvements to system performance and stability.
We're glad to hear that the phone has been a good value for you and that features like the headphone jack, TurboPower™ charging, and affordability have met your needs. At the same time, we recognize that areas like haptic feedback and occasional OS glitches can impact the user experience, and we're sorry for any inconvenience this has caused.
We recommend keeping your device up to date with the latest software, as ongoing updates often include improvements to system performance and stability.
Written by a customer while visiting motorola.com
Customer Rating
5
Great features and fantastic performance.
on August 14, 2025
Posted by: WinfieldGator
I got this phone for a birthday gift, but it is my third Motorola telephone. I really like the features, but I need to find something to get rid of all the pop-ups and junk. I hate them.
Response from motorola.comBy Mitch, Motorola Customer Care, August 14, 2025
Hi WinfieldGator, Thank you for sharing your feedback, and we’re sorry to hear that the pop-ups and unwanted notifications are affecting your experience. This is something we want to take a look at. Please check the email that we have sent you so we can further discuss this matter.
Written by a customer while visiting motorola.com
Customer Rating
5
So far, so good... Great Features!!
on August 14, 2025
Posted by: BoBoTheBozo
It's only been about two weeks so far, but everything looks great, features are better than expected, the camera is really an upgrade that is more than I anticipated, excellent quality videos for sure. This is my second Turbo, I'm very happy with the brand and model. One dislike was the Moto gaming app, it is very annoying, I don't want it on the screen during my play time.
Response from motorola.comBy Mitch, Motorola Customer Care, August 14, 2025
Hi BoBoTheBozo, Thank you so much for the great feedback. It’s great to hear the features have exceeded your expectations. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Great features and fast operating system
on August 14, 2025
Posted by: Karen Lambe
I purchased a Motorola Moto G power 2025 a month ago and it is an awesome phone goes above and beyond my expectations. I have used Motorola Moto series phones for the past 10 years and I am always pleased and with the performance.
Response from motorola.comBy Mitch, Motorola Customer Care, August 14, 2025
Hi Karen Lambe, Thank you so much for your continued support! It means a great deal to us that you've come back for more, and we're glad it continues to meet your expectations. Enjoy and thanks again for being a loyal customer! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
1
Horrible speaker phone quality
on August 13, 2025
Posted by: NAN72
Since I got the phone I am getting sick of hearing others on the other end telling me that they can’t hear me. The sound quality is not good either. Not sure if the speaker is shot. The photo quality is not the greatest either. So I am not a fan, it seems to be a waste of money.
Response from motorola.comBy Mitch, Motorola Customer Care, August 14, 2025
Hi NAN72, We’re sorry to hear about the difficulties you’re experiencing with the speakerphone and camera quality. We understand how important clear calls and good photos are, and we’d like to help. We have sent you an email. Please reply to it for further assistance.
Written by a customer while visiting motorola.com
Customer Rating
5
A decent phone for the price
on August 6, 2025
Posted by: mikey1976
from Kittanning Pa
Everything works well! The refresh rate and Dolby Atmos are especially nice features
Response from motorola.comBy Mitch, Motorola Customer Care, August 7, 2025
Hi mikey1976, thanks for the awesome feedback! We're glad to hear everything’s working well and that you’re enjoying the smooth refresh rate and immersive Dolby Atmos sound. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Superb
on August 4, 2025
Posted by: RCB917
Phanstic Phone.
I was a LG guy for years but when they stopped making cellphone I had to get a different phone maker. I got the Motorola Moto g stylus and fell in love with Motorola phones. This is my first Moto g power and I love it.
I was a LG guy for years but when they stopped making cellphone I had to get a different phone maker. I got the Motorola Moto g stylus and fell in love with Motorola phones. This is my first Moto g power and I love it.
Response from motorola.comBy Mitch, Motorola Customer Care, August 4, 2025
Thank you so much for sharing your experience, RCB917. We’re glad to hear you made the switch and that your Moto G Stylus won you over. It's great to know your first Moto G Power is also living up to your expectations. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com