Customer reviews from motorola.com
Motorola - Refurbished Excellent - moto g power 2025 5G 128GB (Unlocked) - Slate Gray
Average customer rating
3.9
(150 Reviews)
Rating breakdown 150 reviews
5 Stars
77
4 Stars
29
3 Stars
15
2 Stars
14
1 Star
15
82%of customers recommend this product.
(
62 out of
76)
Customer Reviews for Motorola - Refurbished Excellent - moto g power 2025 5G 128GB (Unlocked) - Slate Gray
Customer Rating
5
Perfect for teens!
on September 19, 2025
Posted by: tcridge619
This is our 3rd generation of moto power. It has everything you need for a teenager to use. Price is on point and works perfectly. Especially love the buy back program Motorola offers because I was able to return an older phone and receive credit.
Response from motorola.comBy Mike, Motorola Customer Care, September 19, 2025
Hi tcridge619, thanks for the great feedback. It’s awesome to hear that the Moto G Power (2025) continues to deliver for your family, especially for teenagers who need a reliable, feature-packed phone at a solid price. We're glad the buyback program worked out for you and helped make the upgrade even smoother. Appreciate you being part of the Moto community. If you're interested in learning more or connecting with other users, feel free to check out our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en
Written by a customer while visiting motorola.com
Customer Rating
5
Great Price, Functional, and Unique Features
on September 18, 2025
Posted by: Will P.
I switched from a Galaxy S9 because it was turning obsolete and this moto g power does everything that did but a bit better. It has some cool features that other phones don't have, for example: gestures to make it do things. And it's one of the few phones left with a slot for external storage and a headphone jack, which are both important to me. I'd say for a quarter of the price of the "cool" phones, this thing is outstanding. I'm really happy I bought it.
I would recommend this to a friend!
Response from motorola.comBy Carlos, Motorola Customer Care, September 18, 2025
Hi Will P., Thank you for your detailed feedback—we’re so glad to hear you’re enjoying your Moto G Power! It’s great to know the transition from your Galaxy S9 has been smooth, and that the Moto G Power not only keeps up but even improves on some features. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en
Written by a customer while visiting motorola.com
Customer Rating
4
Awesome .... except
on September 13, 2025
Posted by: Jake72
This is an overall good phone at a great price point. Has many great familiar Motorola features that I have come to expect. The only negative about this phone is... the fingerprint scanner. The scanner is a definite drawback on a otherwise awesome phone. My old 2022 Motorola fingerprint scanner worked SO much better than this one. It's an aggravation I've learned to deal with, but Motorola would be wise to fix this issue. Otherwise, this phone is awesome with features and battery life.
Written by a customer while visiting motorola.com
Customer Rating
5
Good phone for basic everyday tasks.
on September 12, 2025
Posted by: Lew jacskon
from Dayton ohio
Had it for a bout 2 months and it is a amazing phone it is fast and does everything that is needed the only problem is that my battery don't stay up as good as my old Motorola. Other then that it's amazing.
Response from motorola.comBy Carlos, Motorola Customer Care, September 12, 2025
Hi Lew jacskon, Thank you for your feedback! We're thrilled to hear that you're enjoying your new phone and that it's performing well in terms of speed and functionality. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en
Written by a customer while visiting motorola.com
Customer Rating
5
Great Phone for a Reasonable Coast
on September 7, 2025
Posted by: DJ Portugal
Very Easy to use. Good Controls. Fast boots and the software package is great. Seems to be working perfectly so far. I like the quality of this phone.
Response from motorola.comBy Mitch, Motorola Customer Care, September 7, 2025
Hi DJ, Thank you for sharing your experience! We’re happy to hear that you’re enjoying the ease of use, performance, and quality of your phone. It’s great to know it’s been working perfectly for you so far. We appreciate your feedback and support. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
4
Overall gets the job done but some minor issues
on September 5, 2025
Posted by: Archibald H.
Bought this when the screen delaminated on my previous Moto Power model and it became no longer safe to use. However, the included charging method causes the phone to overheat. Battery life is as advertised however. Perfectly serviceable.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, September 7, 2025
Thank you for sharing your experience with us, Archibald. We're glad to hear that your phone is meeting your needs overall, though we’re sorry to learn about the concern you’ve noticed with charging and overheating. We’d like to look into this further to ensure everything is working as expected. Please check the email we’ve sent you so we can continue the conversation.
Written by a customer while visiting motorola.com
Customer Rating
5
Bullfrog green
on September 5, 2025
Posted by: Macfrog65
I'm able to do voice to text with this phone this phone's a lot better than the razor and comes in my favorite color green
Response from motorola.comBy Mitch, Motorola Customer Care, September 7, 2025
Hi Macfrog65, We’re glad to hear you’re enjoying your new phone, especially the voice-to-text feature and the Bullfrog Green color. It’s great to know it’s working out better for you than your previous device. Thank you for sharing your feedback! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Takes beautiful pictures
on August 28, 2025
Posted by: Tiny94
from Memphis, Tennessee
I'm obsessed with how clear the screen shows. I absolutely love it.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, August 28, 2025
Hi Tiny94, Thank you for sharing your experience! We’re thrilled to hear that you’re enjoying the camera and the clarity of the display. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com