Customer reviews from motorola.com
Motorola - Refurbished Excellent - moto g power 2025 5G 128GB (Unlocked) - Slate Gray
Average customer rating
3.9
(150 Reviews)
Rating breakdown 150 reviews
5 Stars
77
4 Stars
29
3 Stars
15
2 Stars
14
1 Star
15
82%of customers recommend this product.
(
62 out of
76)
Customer Reviews for Motorola - Refurbished Excellent - moto g power 2025 5G 128GB (Unlocked) - Slate Gray
Customer Rating
5
Great Value
on October 20, 2025
Posted by: John In Ohio
from Ohio, U S.A.
Motorola G Power 2025, I bought one for my wife first, then I bought one for me. For both of us, it replaced our older Motorola G Power phones. Really like the power model, and not having to be tied to an outlet.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, October 21, 2025
Hi John, We’re thrilled to hear that both you and your wife are enjoying the Moto G Power 2025 and that it’s providing the battery life you need without being tied to an outlet. It’s great to know the Power model continues to meet your expectations. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Moto G power 2025
on October 19, 2025
Posted by: Julioq
from Ocala florida
Very good phone for the money I am very happy whit it thank you Motorola
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, October 21, 2025
Hi Julioq, Thank you for your positive feedback! We’re thrilled to hear that you’re happy with your phone and feel it offers great value. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
3
on October 16, 2025
Posted by: Tim's phone
from Rogersville, Tennessee
The phone is good but did not come with an instruction manual. I am an old guy, not a "techy" Sure would be helpful to have a manual
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, October 16, 2025
Thank you for sharing your feedback. We’re glad to hear that you find the phone good, and we completely understand how helpful a printed manual can be, especially when getting used to a new device. We would like to help you with this matter. Please check the email that we have sent you, and we'll be assisting you from there.
Written by a customer while visiting motorola.com
Customer Rating
5
Best phone I've owned
on October 16, 2025
Posted by: Narfhead4444
from Cortland NY
This phone can handle recording video and playing difficult video games simultaneously with ease. My only issue is that when you have a higher RAM boost selected, it isn't shown that you have less storage in your settings. It is also fully waterproof.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, October 16, 2025
Hi Narfhead4444, Thank you for your review! We're thrilled to hear that your phone is performing well with video recording and gaming, and that you appreciate its waterproof design. We also appreciate your feedback regarding RAM boost and storage display. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Best specs. for the price!!
on October 14, 2025
Posted by: Ascot1120
from Long Island, NY
Getting my 2nd one!! All I need and more for the price!
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, October 15, 2025
Thank you for sharing your positive feedback, Ascot1120. We're happy to know you’re enjoying your Motorola phone and find great value in it. We truly appreciate your continued support and are glad it meets your needs. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
4
Does every bit of the job I ask it to.
on October 14, 2025
Posted by: Sagrilarus
from Deep in the bosom of suburbia
A great upgrade from the Moto G Power 2021 that I replaced. The move of materials from one phone to the other on startup was almost eerie in its completeness. The days of needing to back up your IMs or other data are gone.
Similar in concept to my old phone but everything is quicker and more responsive. I've had two transition challenges -- the headphone jack in on the bottom now, which is fine, but I always pick up the phone upside-down because of it; and it's a bit top-heavy so I've needed to change my grip to hold it securely, one finger up the back of it.
I'm not sleeving it because its body have a nice grippy surface that doesn't want to slip out of my hands when I'm using it. Given the price if I break it early I'm not too concerned.
I have about zero fingerprints because I'm old and work with firewood all the time. This phone detects my weak fingerprints like a champ, so I've turned off face recognition. No inadvertent opens, and super-easy intentional opens. A great sensor for that which I'm not used to having on ANY device let alone my phone.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, October 14, 2025
Hi Sagrilarus, Thank you for taking the time to share such detailed feedback! We’re thrilled to hear that your new phone has exceeded your expectations and made the transition from your Moto G Power seamless. It’s great to know you’re enjoying the responsive performance, the fingerprint sensor, and the overall design. We appreciate your insights and hope you continue enjoying your Motorola device for a long time! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com
Customer Rating
2
Terrible
on October 10, 2025
Posted by: Not happy
Microphone continues to fade in and out? Not good, not happy with this phone
Response from motorola.comBy Mitch, Motorola Customer Care, October 14, 2025
We’re sorry to hear you’re experiencing problems with the microphone. We would like to have the opportunity to investigate your feedback further. Please check the email that we have sent you so we can further discuss this matter.
Written by a customer while visiting motorola.com
Customer Rating
5
RELIABLE AND GREATT VALUE
on October 10, 2025
Posted by: STEVEN W.
I PURCHASED TWO G POWERS APPEOX. A MONTH AGO. I HAVE NOT SEEN ANYTHING NEEDING IMPROVEMENT. BRIGHTNESS, BATTERYS, EASE OF USE ETC. THIS IS MY SECOND GENERATION OF MOTO PHONES. MY 1997 MOTO STILL WORKS BUT THE BATTERY WAS SHOWING SIGNS AND THE OLD ANDROID WAS 6.7 AND COULD NOT UPDATE. GREAT VALUE.
Response from motorola.comBy Mitch, Motorola Customer Care, October 13, 2025
Hi STEVEN W., Thank you for sharing your experience and for your long-standing trust in Motorola! We’re glad to hear your new Moto G Power phones are meeting your expectations for performance, battery life, and ease of use. It’s wonderful to know you’ve been part of the Motorola family for so many years! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en.
Written by a customer while visiting motorola.com