Customer reviews from frigidaire.com
Frigidaire - 50 Pint Utility Dehumidifier
Average customer rating
4.9
(72 Reviews)
Rating breakdown 72 reviews
5 Stars
63
4 Stars
8
3 Stars
1
2 Stars
0
1 Star
0
Customer Reviews for Frigidaire - 50 Pint Utility Dehumidifier
Customer Rating
5
Not enough time to truly review
on July 4, 2026
Posted by: Impressedbyresults
[This review was collected as part of a promotion.] For the week since it shipped it appears to drain extracted water to gravity and remove moisture from the air as stated. Fairly easy to set up. The real test for me is how long it will last. Frigidaire put incentive urgency to get a review posted, this is therefore insincere. I’ll have a better idea what I think in 3-5yrs.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 6, 2026
Hi there, thank you for taking the time to share your initial impressions. We’re glad to hear setup was fairly easy and that the unit appears to be performing its moisture removal and drainage functions as expected so far.
We also understand and respect your perspective regarding timing and review prompts. Your feedback is still valuable, even at this early stage, and we appreciate your honesty about wanting to evaluate long-term reliability over the next few years. That kind of real-world experience is important.
If any questions come up as you continue using the unit, or if you need assistance with operation or maintenance, please feel free to reach out via Live Chat on our website or contact Customer Support at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you for choosing Frigidaire, and we appreciate you giving the product a try. - Maico
We also understand and respect your perspective regarding timing and review prompts. Your feedback is still valuable, even at this early stage, and we appreciate your honesty about wanting to evaluate long-term reliability over the next few years. That kind of real-world experience is important.
If any questions come up as you continue using the unit, or if you need assistance with operation or maintenance, please feel free to reach out via Live Chat on our website or contact Customer Support at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you for choosing Frigidaire, and we appreciate you giving the product a try. - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Exactly what we needed
on July 2, 2026
Posted by: Sunnyside507
[This review was collected as part of a promotion.] Easy set-up, looks nice. Quiet enough for us. So far, it functions perfectly.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 6, 2026
Hi there. Thank you for your feedback! We’re glad to hear your Frigidaire unit was easy to set up, looks great in your space, and is running quietly and smoothly for you. We appreciate you choosing Frigidaire and hope it continues to perform perfectly for you!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Wow! Works great!
on June 30, 2026
Posted by: GR8SD
[This review was collected as part of a promotion.] I don’t need to tell you that the life expectancy of dehumidifiers is poor. This is the 3rd one in the last 6 years. The last one only lasted a season. (We only need it in the summer) so far so good on this one. It is efficient at pulling the water out of the air and so quiet. I oddly like the blue tooth feature. Hopefully this one will last for many years to come
Response from frigidaire.comBy Angel, Online Outreach Specialists, July 1, 2026
Hi, GR8SD! Thank you for sharing your honest feedback. We appreciate you giving Frigidaire another opportunity and are glad to hear that your new dehumidifier is performing well, operating quietly, efficiently removing moisture from the air, and that you're enjoying the Bluetooth feature. We certainly understand your hopes for long-lasting performance and appreciate you sharing your experience. We hope this unit continues to meet your expectations for many seasons to come.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 a.m.–8:00 p.m. EST, and our team will be glad to help. -Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 a.m.–8:00 p.m. EST, and our team will be glad to help. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Basement dehumidifier
on June 27, 2026
Posted by: Bill of New York
[This review was collected as part of a promotion.] Have been using it for about 2 weeks and it is perfect. Easy to run, to empty, and quiet.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 1, 2026
Hi there, Bill of New York! Thank you for sharing your feedback! We’re happy to hear that your Frigidaire appliance has been perfect for your needs. It’s great to know that you’re enjoying how easy it is to operate, empty, and that it runs quietly.
We appreciate you choosing Frigidaire and hope your appliance continues to provide excellent performance for many years to come.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
Maico
We appreciate you choosing Frigidaire and hope your appliance continues to provide excellent performance for many years to come.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
Maico
Written by a customer while visiting frigidaire.com
Customer Rating
3
on June 27, 2026
Posted by: Your friend in reviews
[This review was collected as part of a promotion.] It’s too early to judge the new replacement unit I just received. Yes, it works so far. And it even has WiFi too. Crazy. But….
Given the fact that this is I believe my 3rd or 4th replacement model in a several year span, I’d rate them as poor quality overall. I’d not recommend them to anyone because of that. BUT if you do buy one, get the extended warranty because YOU WILL NEED IT AND USE IT A LOT!
Given the fact that this is I believe my 3rd or 4th replacement model in a several year span, I’d rate them as poor quality overall. I’d not recommend them to anyone because of that. BUT if you do buy one, get the extended warranty because YOU WILL NEED IT AND USE IT A LOT!
My summary with Frigidaire is that they represent a great example of corporate irresponsibility at its finest. To put one of these in a land fill every year or two is just NUTS to me. They can’t even make the basic unit run good and last for several years. But hey, now we have WiFi too. Just nuts to me!!!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 1, 2026
Hi Your friend in reviews!
Thank you for taking the time to share your feedback with us. We’re glad to hear your replacement dehumidifier is currently working and that you’re exploring its Wi-Fi features.
We are very sorry to hear about your repeated experiences with multiple units and understand your frustration. Feedback like yours is taken seriously and will be shared with the appropriate teams for review as we continually work to improve product reliability and customer experience.
We appreciate you bringing this to our attention. If you need any assistance with your current unit or have any questions in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Thank you for taking the time to share your feedback with us. We’re glad to hear your replacement dehumidifier is currently working and that you’re exploring its Wi-Fi features.
We are very sorry to hear about your repeated experiences with multiple units and understand your frustration. Feedback like yours is taken seriously and will be shared with the appropriate teams for review as we continually work to improve product reliability and customer experience.
We appreciate you bringing this to our attention. If you need any assistance with your current unit or have any questions in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works well
on June 27, 2026
Posted by: PNasty
[This review was collected as part of a promotion.] Works great. I would prefer if the drain hose had a threaded connector
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 1, 2026
Hi there. Thank you for your feedback! We're glad to hear your Frigidaire appliance is working great. We appreciate you sharing your suggestion about the drain hose connector, as customer feedback helps us continue to improve our products. Thank you for choosing Frigidaire, and we hope you continue to enjoy your appliance!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works great 👍
on June 19, 2026
Posted by: Jeff J
[This review was collected as part of a promotion.] Working great very easy to connect with WiFi.
Response from frigidaire.comBy Maico, Online Outreach Specialist, June 22, 2026
Hello there, Jeff J! Thank you for sharing your feedback about your Frigidaire appliance! We’re happy to hear that it’s working great and that connecting to WiFi was quick and easy. We appreciate you choosing Frigidaire and are glad to know you’re enjoying the convenience of your appliance’s features.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
– Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
– Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Short term user
on June 18, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I been using this product for one week. I like the design, easy to use bucket to empty. The fan could be a little quieter
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 22, 2026
Hi there. Thank you for your feedback! We’re glad to hear you’re enjoying the design and easy-to-use bucket on your Frigidaire appliance. We appreciate your note about the fan noise and will share your comments with our team.
Thank you for choosing Frigidaire!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Thank you for choosing Frigidaire!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com