Customer reviews from frigidaire.com
Frigidaire - 50 Pint Utility Dehumidifier
Average customer rating
4.9
(72 Reviews)
Rating breakdown 72 reviews
5 Stars
63
4 Stars
8
3 Stars
1
2 Stars
0
1 Star
0
Customer Reviews for Frigidaire - 50 Pint Utility Dehumidifier
Customer Rating
5
Effective & Quiet
on September 24, 2026
Posted by: PJH01
[This review was collected as part of a promotion.] Easy to setup too!
Response from frigidaire.comBy Chris, Online Outreach Specialist, September 24, 2026
Dear Valued Customer,
Thank you for the 5-star review! We’re thrilled to hear you’re happy with your refrigerator. We truly appreciate your support and hope you continue to enjoy it for years to come!
If you have any questions or concerns, please don’t hesitate to reach out. You can contact us by email, connect with us through live chat at www.frigidaire.com, or call our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you in any way we can.
Have a wonderful day!
Best regards,
Chris
Thank you for the 5-star review! We’re thrilled to hear you’re happy with your refrigerator. We truly appreciate your support and hope you continue to enjoy it for years to come!
If you have any questions or concerns, please don’t hesitate to reach out. You can contact us by email, connect with us through live chat at www.frigidaire.com, or call our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you in any way we can.
Have a wonderful day!
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
I’m impressed
on September 22, 2026
Posted by: Rukiddingme
[This review was collected as part of a promotion.] So far the dehumidifier is doing the job very well. It’s quiet and efficient. The set up was easy and accomplished quickly. It is just what we were looking for.
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 24, 2026
Hi Rukiddingme, thank you for taking the time to share your feedback! We’re delighted to hear that your Frigidaire dehumidifier is working well, running quietly and efficiently, and that the setup was quick and easy. It’s great to know that it’s just what you were looking for. We truly appreciate you choosing Frigidaire and sharing your positive experience with us!
If you ever have any questions or need assistance with your dehumidifier or its features, please visit Frigidaire.com to connect with our live chat team or call 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
If you ever have any questions or need assistance with your dehumidifier or its features, please visit Frigidaire.com to connect with our live chat team or call 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Dehumidifier
on September 19, 2026
Posted by: Joyly 12
Instructions were clear, set up was easy. It is working like a charm. Price was fair.
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 22, 2026
Thank you for sharing your wonderful feedback! We’re delighted to hear that the instructions were clear, setup was easy, and your new dehumidifier is working like a charm.
It’s great to know that you’re pleased with its performance and feel that the price was fair. We truly appreciate your kind words and hope your dehumidifier continues to provide reliable moisture control and comfort for many years to come.
If you have any questions or need assistance with your dehumidifier, please contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com. Thank you again for choosing this appliance and for sharing your experience! - Maria
It’s great to know that you’re pleased with its performance and feel that the price was fair. We truly appreciate your kind words and hope your dehumidifier continues to provide reliable moisture control and comfort for many years to come.
If you have any questions or need assistance with your dehumidifier, please contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com. Thank you again for choosing this appliance and for sharing your experience! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent at reducing humidity
on September 17, 2026
Posted by: InspectorBR
[This review was collected as part of a promotion.] I bought this dehumidifier after buying and returning 2 others that could not reduce the humidity in my room to to less than 55%. This one consistently keeps humidity in tje 30-40% range. My only complaint is that the drain hise they supplied was folded up and is basically unusable. Inhad ti supply my own hose.
Response from frigidaire.comBy Chris, Online Outreach Specialist, September 17, 2026
Dear Valued Customer,
Thank you for taking the time to share your detailed feedback! We’re glad to hear that the dehumidifier is effectively maintaining the humidity in your room within the 30–40% range and that it’s performing better than the other models you tried.
We’re sorry to hear about the issue with the supplied drain hose and understand the frustration of having to provide your own hose. We appreciate you bringing this to our attention, as feedback like yours helps us identify areas where we can improve the overall product experience.
Thank you for choosing Frigidaire, and we’re pleased to know you’re happy with the dehumidifier’s performance!
If you have any other concerns or questions we can assist you with, please let us know. You can connect with us via live chat at www.frigidaire.com or contact our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We will be happy to assist you.
Have a great day!
Best regards,
Chris
Thank you for taking the time to share your detailed feedback! We’re glad to hear that the dehumidifier is effectively maintaining the humidity in your room within the 30–40% range and that it’s performing better than the other models you tried.
We’re sorry to hear about the issue with the supplied drain hose and understand the frustration of having to provide your own hose. We appreciate you bringing this to our attention, as feedback like yours helps us identify areas where we can improve the overall product experience.
Thank you for choosing Frigidaire, and we’re pleased to know you’re happy with the dehumidifier’s performance!
If you have any other concerns or questions we can assist you with, please let us know. You can connect with us via live chat at www.frigidaire.com or contact our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We will be happy to assist you.
Have a great day!
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works great
on September 13, 2026
Posted by: JohnnyTampa
[This review was collected as part of a promotion.] Short unit . Top air discharge is nice. Adjustable settings from the app. Side mounted water bucket. Wish bucket had larger capacity. I hope it lasts longer than two years. Two other brands have died less than one year and two years. They had a one year warranty like most so I was out of luck. Have a Frigidaire central air and so far works great.
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 16, 2026
Hi Johnny Free, thank you for taking the time to share your detailed feedback! We’re glad to hear that your Frigidaire dishwasher has been working great once you and your buddy got it installed and draining properly. We also appreciate your feedback regarding the countertop mounting bracket and drain hose, and we’ll be sure to share your comments with the appropriate team for consideration.
If you ever have any questions or need assistance with your dishwasher, please visit Frigidaire.com to connect with our live chat team or call 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
If you ever have any questions or need assistance with your dishwasher, please visit Frigidaire.com to connect with our live chat team or call 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
New brand Dehumidifier
on September 13, 2026
Posted by: Freddy8110
[This review was collected as part of a promotion.] Compared to others I have had, impressed with how quoickly it made a difference in my basement
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 16, 2026
Hi Freddy8110, thank you for taking the time to share your feedback! We’re delighted to hear that your new Frigidaire 50 Pint Dehumidifier made a noticeable difference in your basement so quickly. We truly appreciate you choosing Frigidaire and sharing your positive experience with us!
If you ever have any questions or need assistance with your dehumidifier, please visit Frigidaire.com to connect with our live chat team or call 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
If you ever have any questions or need assistance with your dehumidifier, please visit Frigidaire.com to connect with our live chat team or call 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 12, 2026
Posted by: MandMG
[This review was collected as part of a promotion.] No complaints, this was purchased for our unfinished basement that was very damp. The dehumidifier did the trick! It is a quiet unit & we can adjust the settings on our phone. There is an option on this unit to attach a hose that you put directly into the drain. That eliminates the need to constantly empty the bin.
We did some research on dehumidifiers before making this purchase. Frigidaire is a winner for us.
We did some research on dehumidifiers before making this purchase. Frigidaire is a winner for us.
Response from frigidaire.comBy Angel, Online Outreach Specialists, September 14, 2026
Hi, MandMG! Thank you so much for sharing your experience and for choosing Frigidaire! We’re thrilled to hear that your dehumidifier has been a great fit for your unfinished basement and that you’re enjoying its quiet operation, convenient phone controls, and continuous drain option. It’s wonderful to know that your research led you to Frigidaire, and we truly appreciate you calling us a winner!
If you ever need assistance or have any questions about your dehumidifier, please feel free to connect with us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 am–8 pm EST. We’re always happy to help keep things comfortable! -Angel
If you ever need assistance or have any questions about your dehumidifier, please feel free to connect with us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 am–8 pm EST. We’re always happy to help keep things comfortable! -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
4
on September 12, 2026
Posted by: No humidity
[This review was collected as part of a promotion.] It’s a great dehumidifier but emptying it is more difficult than my last dehumidifier. It’s also hard to know if the bucket is full. My last dehumidifier had a flashing light on the front when the bucket was full making it very easy to know to empty it.
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 16, 2026
Hi! Thank you for sharing your feedback! We’re glad to hear that you’re enjoying the performance of your Frigidaire dehumidifier.
We’re sorry to hear that emptying the bucket has been more difficult than with your previous dehumidifier and that it can be challenging to tell when the bucket is full. We understand how helpful a clear, easily visible indicator can be, and we appreciate you sharing this comparison and suggestion with us. Feedback like yours is valuable as we continue working to improve our products and the overall customer experience.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
— Maico
We’re sorry to hear that emptying the bucket has been more difficult than with your previous dehumidifier and that it can be challenging to tell when the bucket is full. We understand how helpful a clear, easily visible indicator can be, and we appreciate you sharing this comparison and suggestion with us. Feedback like yours is valuable as we continue working to improve our products and the overall customer experience.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
— Maico
Written by a customer while visiting frigidaire.com