Customer reviews from frigidaire.com
Frigidaire - 50 Pint Utility Dehumidifier
Average customer rating
4.9
(72 Reviews)
Rating breakdown 72 reviews
5 Stars
63
4 Stars
8
3 Stars
1
2 Stars
0
1 Star
0
Customer Reviews for Frigidaire - 50 Pint Utility Dehumidifier
Customer Rating
5
Frigidare - 50 PT Dehumidifier
on July 24, 2026
Posted by: TLC2Aces
[This review was collected as part of a promotion.] Easy set up and works perfectly. Quiet and efficient. I set it on Automatic and is a excellent machine.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 27, 2026
Thank you for taking the time to share your wonderful feedback! We’re thrilled to hear that your Dehumidifier was easy to set up and is working perfectly for your needs. It’s great to know you’re enjoying its quiet operation, efficiency, and convenient Automatic setting.
We truly appreciate your kind words and are grateful that you chose Frigidaire. We hope your dehumidifier continues to provide reliable moisture control and performance for many years to come.
If you ever need assistance, please reach out to us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Thank you again for choosing Frigidaire and for sharing your experience! - Maria
We truly appreciate your kind words and are grateful that you chose Frigidaire. We hope your dehumidifier continues to provide reliable moisture control and performance for many years to come.
If you ever need assistance, please reach out to us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Thank you again for choosing Frigidaire and for sharing your experience! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire Dehumidifier
on July 23, 2026
Posted by: Robert U
[This review was collected as part of a promotion.] This appliance works as advertised. Quite operation, sleek look, simple but useful control options.
A little heavy for moving from floor to floor but fine on the same floor given its casters.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 24, 2026
Hi Robert U!
Thank you for taking the time to share your feedback with us. We're pleased to hear that your Frigidaire dehumidifier is performing as expected and that you appreciate its quiet operation, sleek design, and easy-to-use controls.
We also appreciate your feedback regarding portability. Customer insights like yours help us continue improving our products and creating features that best meet our customers' needs.
Thank you for choosing Frigidaire. If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback with us. We're pleased to hear that your Frigidaire dehumidifier is performing as expected and that you appreciate its quiet operation, sleek design, and easy-to-use controls.
We also appreciate your feedback regarding portability. Customer insights like yours help us continue improving our products and creating features that best meet our customers' needs.
Thank you for choosing Frigidaire. If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 22, 2026
Posted by: Shelby620
[This review was collected as part of a promotion.] We've only been using it for a few days, but it's been working great! My husband empties it 3 times in 24 hours. We have it set on dry mode, low fan speed, works very well.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 24, 2026
Thank you for taking the time to share your wonderful feedback! We’re delighted to hear that your new dehumidifier has been performing so well during its first few days of use. It’s great to know that Dry Mode and the low fan speed are working effectively to remove excess moisture from your home.
We appreciate you sharing your experience with the water collection as well. Emptying the bucket several times a day is a good indication that the unit is working hard to reduce high humidity levels. We hope that as the humidity in your space decreases, you'll find it needs to be emptied less frequently while continuing to maintain a comfortable environment.
If you need any further assistance, please feel free to reach out to us through Live Chat at Frigidaire.com. You may also call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST, and our team will be happy to assist you. Thank you again for choosing your new dehumidifier and for sharing your experience! - Maria
We appreciate you sharing your experience with the water collection as well. Emptying the bucket several times a day is a good indication that the unit is working hard to reduce high humidity levels. We hope that as the humidity in your space decreases, you'll find it needs to be emptied less frequently while continuing to maintain a comfortable environment.
If you need any further assistance, please feel free to reach out to us through Live Chat at Frigidaire.com. You may also call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST, and our team will be happy to assist you. Thank you again for choosing your new dehumidifier and for sharing your experience! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works great!
on July 19, 2026
Posted by: Quiet dehumidifier
[This review was collected as part of a promotion.] I’ve had this for 2 weeks and it works great! Seems quieter than one I’ve had in the past. Love being able to check on it and control it through the app.
Response from frigidaire.comBy Angel, Online Outreach Specialists, July 22, 2026
Hi, Quiet dehumidifier! Thank you for sharing your feedback! We're delighted to hear that your Frigidaire dehumidifier has been working great during your first two weeks of use. It's wonderful to know you're enjoying its quieter operation and finding the app convenient for monitoring and controlling the unit. We appreciate you taking the time to share your experience and thank you for choosing Frigidaire.
If you ever need assistance or have any questions, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8:00 p.m. EST. Our team is always happy to help. -Angel
If you ever need assistance or have any questions, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8:00 p.m. EST. Our team is always happy to help. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Hardworking Dehumidifier
on July 18, 2026
Posted by: Dench
It's quiet, efficient, and does the job well.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 20, 2026
Thank you for taking the time to share your wonderful feedback. We are delighted to hear that your new dehumidifier is performing so well and that you appreciate its quiet and efficient operation. It’s fantastic to know that it is doing its job effectively and helping create a more comfortable environment in your home.
We strive to design appliances that combine reliable performance with convenient, efficient operation, and we’re thrilled that your new dehumidifier is meeting your expectations. Your feedback means a great deal to us, and we’re so pleased that you are enjoying the performance of your new appliance.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that your new dehumidifier is working well for you. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
We strive to design appliances that combine reliable performance with convenient, efficient operation, and we’re thrilled that your new dehumidifier is meeting your expectations. Your feedback means a great deal to us, and we’re so pleased that you are enjoying the performance of your new appliance.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that your new dehumidifier is working well for you. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
on July 17, 2026
Posted by: Dinsdale
[This review was collected as part of a promotion.] My new dehumidifier works well . It runs quite and appears to be doing a good job
I only bought it a few weeks ago and waiting to see how my electric bill will change
I only bought it a few weeks ago and waiting to see how my electric bill will change
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 21, 2026
Hi Dinsdale, thank you for taking the time to share your feedback! We're glad to hear that your Frigidaire Dehumidifier is working well and that you're enjoying its quiet operation and moisture-removing performance. We appreciate you sharing your early experience and hope it continues to help create a more comfortable environment in your home.
Thank you for choosing Frigidaire, and we hope you continue to enjoy your dehumidifier for years to come.
If you ever have any questions or need assistance with your dehumidifier, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Thank you for choosing Frigidaire, and we hope you continue to enjoy your dehumidifier for years to come.
If you ever have any questions or need assistance with your dehumidifier, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Quiet, efficient.
on July 17, 2026
Posted by: Joes305
[This review was collected as part of a promotion.] My basement is staying at the proper humidity level, no musty odors. Very happy I chose this Frigidaire appliance.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 21, 2026
Hi there. Thank you for sharing your feedback! We're delighted to hear that your Frigidaire appliance is helping maintain the proper humidity level in your basement and creating a more comfortable environment. It’s great to know that you’re happy with your choice and the performance it provides.
We appreciate you choosing Frigidaire and hope your appliance continues to deliver reliable performance and comfort for many years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate you choosing Frigidaire and hope your appliance continues to deliver reliable performance and comfort for many years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Dehumidifier To The Rescue
on July 16, 2026
Posted by: Bucky_Fan
[This review was collected as part of a promotion.] I've had dehumidifier for a week. So far is working great. I didn't realize at time of purchase that this model FHDD5033Y1 has wifi capabilities. I don't believe settings can be adjusted remotely but is nice way to check humidity levels without going into basement repeatedly. It runs pretty quiet and the tube for draining directly into basement drain is a huge plus.
Response from frigidaire.comBy Chris, Online Outreach Specialist, July 16, 2026
Hi there, valued customer,
Thank you for taking the time to share your experience! We're delighted to hear that your dehumidifier has been working great and that you're enjoying its quiet operation. It's wonderful to know the built-in Wi-Fi feature has made it more convenient to monitor humidity levels, and we're glad the continuous drain option has been a valuable addition for your basement setup. We truly appreciate your feedback and hope your dehumidifier continues to provide reliable performance.
If you have any questions or need assistance, our Customer Support team is here to help. You can connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We'll be happy to assist you with any additional questions or concerns.
Best regards,
Christian
Thank you for taking the time to share your experience! We're delighted to hear that your dehumidifier has been working great and that you're enjoying its quiet operation. It's wonderful to know the built-in Wi-Fi feature has made it more convenient to monitor humidity levels, and we're glad the continuous drain option has been a valuable addition for your basement setup. We truly appreciate your feedback and hope your dehumidifier continues to provide reliable performance.
If you have any questions or need assistance, our Customer Support team is here to help. You can connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We'll be happy to assist you with any additional questions or concerns.
Best regards,
Christian
Written by a customer while visiting frigidaire.com