Customer reviews from frigidaire.com
Frigidaire - 50 Pint Utility Dehumidifier
Average customer rating
4.9
(72 Reviews)
Rating breakdown 72 reviews
5 Stars
63
4 Stars
8
3 Stars
1
2 Stars
0
1 Star
0
Customer Reviews for Frigidaire - 50 Pint Utility Dehumidifier
Customer Rating
5
Really Love It
on August 11, 2026
Posted by: GeeGeeK
[This review was collected as part of a promotion.] This dehumidifier works great. I LOVE the fact that it has a hose that can go straight to my sump pump. That's a huge plus. I don't have to keep emptying the drawer. It is very strong and is doing absolutely great in my basement.
Response from frigidaire.comBy Angel, Online Outreach Specialists, August 14, 2026
Hi, GeeGeeK! Thank you for sharing your wonderful feedback! We’re so happy to hear that your Frigidaire dehumidifier is working great in your basement. We’re especially glad that the continuous drain hose connected to your sump pump is making things more convenient by eliminating the need to frequently empty the water drawer. It’s great to know the unit is delivering the strong performance you were looking for!
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we’ll be happy to help. –Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we’ll be happy to help. –Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Dehumidifier fantastic I
on August 10, 2026
Posted by: Easy to go
[This review was collected as part of a promotion.] Works great. like a charm
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 12, 2026
Good day! Thank you for sharing your feedback! We’re delighted to hear that your Frigidaire dehumidifier is working great and doing exactly what you need. We truly appreciate you choosing Frigidaire and taking the time to share your experience!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice Looking and Compact
on August 9, 2026
Posted by: juneseas
[This review was collected as part of a promotion.] This is a great looking and quiet dehumidifier! I use it in my basement to remove the dampness and it is quite effective. It does emit warmer air than the older versions that Frigidaire sells. I use the continuous drain feature and water is constantly running from the hose. For some reason the humidity level displayed on the unit shows about 5% higher than my little humidistat placed nearby. Nonetheless, it's unable to keep the humidity of my entire basement at about 50% during this very humid summer. Also, despite the photos online, this model does include small casters that you can optionally snap on the bottom. So far, very pleased with my unit.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 12, 2026
Hi there. Thank you for sharing your detailed feedback! We’re delighted to hear that your Frigidaire dehumidifier is operating quietly and effectively, and that you’re enjoying the continuous drain feature and convenient snap-on casters. We also appreciate you noting the difference in humidity readings and the warmer exhaust air. Your feedback is valuable and helps us understand how our products perform in real-world conditions. We’re pleased that you’re happy with your unit so far, and we hope it continues to keep your basement more comfortable throughout the humid summer!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Clean unit
on August 9, 2026
Posted by: klink69
Good looking unit. Quiet, efficient and effective fills the container fast.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 10, 2026
Hi klink69!
Thank you for your wonderful feedback! We’re glad to hear that your Frigidaire dehumidifier is quiet, efficient, and effectively keeping your space comfortable. We’re also happy that you’re enjoying its sleek design and performance.
We truly appreciate you choosing Frigidaire. If you need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for your wonderful feedback! We’re glad to hear that your Frigidaire dehumidifier is quiet, efficient, and effectively keeping your space comfortable. We’re also happy that you’re enjoying its sleek design and performance.
We truly appreciate you choosing Frigidaire. If you need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great dehumidifier
on August 7, 2026
Posted by: Aud48
[This review was collected as part of a promotion.] Works great. Easy to set up.
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 10, 2026
Thank you for taking the time to share your wonderful feedback! We’re thrilled to hear that your new dehumidifier is working great and was easy to set up.
We’re glad the setup was straightforward and that the unit is providing the performance you were looking for. We truly appreciate you choosing Frigidaire and sharing your experience!
If you have any questions or need assistance with your dehumidifier, please don’t hesitate to contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com.
Thank you again for choosing Frigidaire and for sharing your experience! We hope your dehumidifier continues to provide reliable humidity control for many years to come. - Maria
We’re glad the setup was straightforward and that the unit is providing the performance you were looking for. We truly appreciate you choosing Frigidaire and sharing your experience!
If you have any questions or need assistance with your dehumidifier, please don’t hesitate to contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com.
Thank you again for choosing Frigidaire and for sharing your experience! We hope your dehumidifier continues to provide reliable humidity control for many years to come. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
on August 5, 2026
Posted by: gal66
[This review was collected as part of a promotion.] Works very efficiently. Emptying the bucket is rather awkward.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 10, 2026
Hi there. Thank you for sharing your feedback! We’re glad to hear your Frigidaire appliance is working efficiently. We also appreciate you pointing out that emptying the bucket can be awkward. We understand how important ease of use is and will share your feedback with our product team. Thank you for choosing Frigidaire!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my new dehumidifier
on July 31, 2026
Posted by: TerMac
[This review was collected as part of a promotion.] The 2 units are on their 3rd day of operation. I have one with drain tube & 1without. They are working wonderfully!
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 3, 2026
Hi TerMac, thank you for taking the time to share your wonderful feedback! We're delighted to hear that both of your Frigidaire 50 Pint Dehumidifiers are working wonderfully and that you're happy with their performance, whether using the continuous drain option or the collection bucket.
Thank you for choosing Frigidaire. We hope your dehumidifiers continue to provide reliable performance and help keep your home comfortable for years to come. If you ever have any questions or need assistance with your appliances, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Thank you for choosing Frigidaire. We hope your dehumidifiers continue to provide reliable performance and help keep your home comfortable for years to come. If you ever have any questions or need assistance with your appliances, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Easy to set up, runs quiet
on July 24, 2026
Posted by: vikingdatter
[This review was collected as part of a promotion.] Was very pleased with this unit. It was easy to set up, worked like a charm immediately.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 27, 2026
Hi vikingdatter!
Thank you for taking the time to share your positive feedback about your Frigidaire dehumidifier. We’re delighted to hear that you were pleased with its easy setup, quiet operation, and immediate performance.
We appreciate you choosing Frigidaire and sharing your experience with us. Your feedback encourages us to continue providing reliable appliances that make everyday tasks more convenient for our customers.
If you need any assistance now or in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your positive feedback about your Frigidaire dehumidifier. We’re delighted to hear that you were pleased with its easy setup, quiet operation, and immediate performance.
We appreciate you choosing Frigidaire and sharing your experience with us. Your feedback encourages us to continue providing reliable appliances that make everyday tasks more convenient for our customers.
If you need any assistance now or in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com