Customer reviews from frigidaire.ca
Frigidaire - 50 Pint Utility Dehumidifier
Average customer rating
4.7
(22 Reviews)
Rating breakdown 22 reviews
5 Stars
17
4 Stars
4
3 Stars
1
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
21 out of
21)
Customer Reviews for Frigidaire - 50 Pint Utility Dehumidifier
Customer Rating
5
Works great!
on June 17, 2026
Posted by: cobalt
Had this dehumidifier for a month and it's been great at reducing moisture in my basement. The Wi-Fi capability has been useful and allows me to monitor and control it
I would recommend this to a friend!
Response from frigidaire.caBy Maria, Online Outreach Specialist, June 22, 2026
Thank you for sharing your feedback! We’re glad to hear that your dehumidifier has been working well and is effectively reducing moisture in your basement.
It’s great to know that the Wi-Fi capability has been helpful and allows you to easily monitor and control the unit. We appreciate you choosing Frigidaire and taking the time to let us know about your experience.
Thank you again for your feedback. If you ever need assistance, our Customer Care team is available at 1-(800) 265-8352, Monday–Friday, 8:00 AM–8:00 PM EST, or visit Frigidaire.ca for additional support. - Maria
It’s great to know that the Wi-Fi capability has been helpful and allows you to easily monitor and control the unit. We appreciate you choosing Frigidaire and taking the time to let us know about your experience.
Thank you again for your feedback. If you ever need assistance, our Customer Care team is available at 1-(800) 265-8352, Monday–Friday, 8:00 AM–8:00 PM EST, or visit Frigidaire.ca for additional support. - Maria
Written by a customer while visiting frigidaire.ca
Customer Rating
5
50 Pint Dehumidifier
on June 16, 2026
Posted by: Cherenkov
We purchased this item a few weeks ago. It has been working great with no issues. The unit has several features that we may use in the future such as connection to wi-fi for adjustments when we are not at home.
I would recommend this to a friend!
Response from frigidaire.caBy Maria, Online Outreach Specialist, June 17, 2026
Thank you for sharing your feedback on your dehumidifier! We’re delighted to hear that it has been working great and performing reliably since your purchase.
It’s also wonderful to know that you’re looking forward to exploring its additional features, including the WiFi connectivity for convenient remote adjustments when you’re away from home. We design our products to offer both dependable performance and modern convenience, and we’re glad your unit is meeting those expectations.
We truly appreciate you taking the time to share your experience. Thank you for choosing Frigidaire.
If you ever need assistance, our Customer Care team is here to help at 1-(800) 265-8352, Monday–Friday, 8:00 AM–8:00 PM EST, or visit Frigidaire.ca for additional support. - Maria
It’s also wonderful to know that you’re looking forward to exploring its additional features, including the WiFi connectivity for convenient remote adjustments when you’re away from home. We design our products to offer both dependable performance and modern convenience, and we’re glad your unit is meeting those expectations.
We truly appreciate you taking the time to share your experience. Thank you for choosing Frigidaire.
If you ever need assistance, our Customer Care team is here to help at 1-(800) 265-8352, Monday–Friday, 8:00 AM–8:00 PM EST, or visit Frigidaire.ca for additional support. - Maria
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Quiet and Effective
on June 15, 2026
Posted by: Kitch
I am very pleased with how effective this dehumidifer is at reducing the humidity in my basement.
I would recommend this to a friend!
Response from frigidaire.caBy Christian, Online Outreach Specialist, June 15, 2026
Hello Valued Customer,
Thank you for your 5-star review! We're glad to hear that your dehumidifier is effectively reducing humidity in your basement and meeting your expectations. We truly appreciate your feedback and thank you for choosing our product! If you have any questions or need assistance in the future, please feel free to reach out to us through Live Chat at Frigidaire.ca or by calling 1-800-265-8352, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best regards,
Christian
Thank you for your 5-star review! We're glad to hear that your dehumidifier is effectively reducing humidity in your basement and meeting your expectations. We truly appreciate your feedback and thank you for choosing our product! If you have any questions or need assistance in the future, please feel free to reach out to us through Live Chat at Frigidaire.ca or by calling 1-800-265-8352, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best regards,
Christian
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Nice, quiet unit at an affordable price
on May 16, 2026
Posted by: Crewe
I bought this dehumidifier about two weeks ago and am very pleased with its performance so far. Compared to the older Noma unit that I was using it is much quieter than the old unit. It is also much more efficient in keeping the humidity levels lower. In fact, I am so pleased with it that I ordered a smaller unit for another area.
I would recommend this to a friend!
Response from frigidaire.caBy Angel, Online Outreach Specialist, May 18, 2026
Hi, Crewe! Thank you for sharing your feedback on your Frigidaire dehumidifier! We’re delighted to hear that it’s performing so well for you and that you’ve noticed a quieter and more efficient experience compared to your previous unit. It’s especially great to know it’s effectively helping you maintain lower humidity levels in your home. We truly appreciate your continued trust in Frigidaire and are honored that you’ve chosen another unit for a different area of your home.
If you ever need further assistance, please feel free to contact us via live chat at frigidaire.ca or call us at 1 (800) 265-8352 Monday–Friday, 8:30 am–8 pm EST, and we’ll be happy to help. We’re always here when you need us. -Angel
If you ever need further assistance, please feel free to contact us via live chat at frigidaire.ca or call us at 1 (800) 265-8352 Monday–Friday, 8:30 am–8 pm EST, and we’ll be happy to help. We’re always here when you need us. -Angel
Written by a customer while visiting frigidaire.ca
Customer Rating
5
I love it
on May 4, 2026
Posted by: Nats_1
I bought this 3 weeks ago works great. I'm happy with it
I would recommend this to a friend!
Response from frigidaire.caBy Angel, Online Outreach Specialist, May 5, 2026
Hi, Nats_1! Thank you for sharing your feedback! We’re glad to hear your Frigidaire dehumidifier has been working great and that you’re happy with it after the first few weeks of use. We appreciate you choosing Frigidaire!
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.ca or call us at 1 (800) 265-8352 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. We’re here whenever you need support. -Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.ca or call us at 1 (800) 265-8352 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. We’re here whenever you need support. -Angel
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Powerful Unit
on April 25, 2026
Posted by: Martin2
Bought this for a basement rental. Works really well. Still trying to figure out how accurate the reading is. Only reason im giving it 4 stars and not 5.
I would recommend this to a friend!
Response from frigidaire.caBy Jessica, Online Outreach Specialist, April 27, 2026
Thank you for sharing your feedback—we’re glad to hear the 50 Pint Dehumidifier is working well in your basement rental.
Regarding the humidity reading, it’s important to know that the built-in hygrometer provides a general estimate of ambient humidity, but it may not always match the precision of a standalone digital hygrometer. Small variations are normal due to factors like:
Air circulation near the unit
Placement height (floor vs. elevated surface)
Room layout and moisture sources
Sensor calibration tolerances
For best accuracy, we recommend:
Placing a separate hygrometer a few feet away from the unit for comparison
Keeping the dehumidifier away from walls or tight corners
Allowing the unit to run for a few hours before taking readings, as sensors stabilize over time
We appreciate your 4-star rating and your thoughtful feedback—it helps us understand how the product performs in real-world use. If you have inquiries or assistance needed in the future, please don't hesitate to connect with us via phone call at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. ET, and we’ll be happy to assist.
- Jessica
Regarding the humidity reading, it’s important to know that the built-in hygrometer provides a general estimate of ambient humidity, but it may not always match the precision of a standalone digital hygrometer. Small variations are normal due to factors like:
Air circulation near the unit
Placement height (floor vs. elevated surface)
Room layout and moisture sources
Sensor calibration tolerances
For best accuracy, we recommend:
Placing a separate hygrometer a few feet away from the unit for comparison
Keeping the dehumidifier away from walls or tight corners
Allowing the unit to run for a few hours before taking readings, as sensors stabilize over time
We appreciate your 4-star rating and your thoughtful feedback—it helps us understand how the product performs in real-world use. If you have inquiries or assistance needed in the future, please don't hesitate to connect with us via phone call at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. ET, and we’ll be happy to assist.
- Jessica
Written by a customer while visiting frigidaire.ca