Customer reviews from frigidaire.ca
Frigidaire - 50 Pint Utility Dehumidifier
Average customer rating
4.7
(22 Reviews)
Rating breakdown 22 reviews
5 Stars
17
4 Stars
4
3 Stars
1
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
21 out of
21)
Customer Reviews for Frigidaire - 50 Pint Utility Dehumidifier
Customer Rating
5
Very happy! 😃
on September 16, 2026
Posted by: RPHS
Work very well, within 24hrs of installation the humidity in my basement was down 20%.
I’d definitely recommend.
I’d definitely recommend.
I would recommend this to a friend!
Response from frigidaire.caBy Maria, Online Outreach Specialist, September 18, 2026
Thank you for taking the time to share your wonderful feedback! We’re thrilled to hear that your new dehumidifier is working so well and that you noticed such a significant improvement in your basement’s humidity within just 24 hours of installation.
It’s fantastic to know that you’re very happy with your purchase and would recommend it to others. We hope your dehumidifier continues to provide a more comfortable environment and reliable performance for years to come.
If you ever have any questions or need assistance with your dehumidifier, please don’t hesitate to contact us through Live Chat at Frigidaire.ca or by calling 1-800-265-8352, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
It’s fantastic to know that you’re very happy with your purchase and would recommend it to others. We hope your dehumidifier continues to provide a more comfortable environment and reliable performance for years to come.
If you ever have any questions or need assistance with your dehumidifier, please don’t hesitate to contact us through Live Chat at Frigidaire.ca or by calling 1-800-265-8352, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Dehumidifier
on September 8, 2026
Posted by: Humid cathy
Works well and is quiet. Easy to empty and clean. Nice compact size.
I would recommend this to a friend!
Response from frigidaire.caBy Patrick, Online Outreach Specialist, September 9, 2026
Hi Humid cathy!
Thank you for sharing your experience with your Frigidaire dehumidifier! We’re delighted to hear that you’re enjoying its quiet, efficient performance, easy-to-clean design, and compact size.
We truly appreciate you choosing Frigidaire and are happy to know it’s working well for you. If you ever need any assistance, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your experience with your Frigidaire dehumidifier! We’re delighted to hear that you’re enjoying its quiet, efficient performance, easy-to-clean design, and compact size.
We truly appreciate you choosing Frigidaire and are happy to know it’s working well for you. If you ever need any assistance, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great compact efficient machine.
on August 31, 2026
Posted by: MkupJay
Bought to replace smaller machines that had died. This machine has in just a few weeks far exceeded any other smaller machine I have had. It may be a bit bigger than the counter top I had before but it’s still compact enough to fit comfortably in the space I have.
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, September 3, 2026
Hi there. Thank you for sharing your experience! We’re thrilled to hear that your new Frigidaire appliance has exceeded your expectations and provides the perfect balance of capacity and compact design for your space. It’s wonderful to know you’re already enjoying its performance after just a few weeks. Thank you for choosing Frigidaire!
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Works as claimed!
on August 14, 2026
Posted by: dryone
Its been running for about a month and has reduced the humidity in our basement since day one and now keeps the humidity within a good range.
I would recommend this to a friend!
Response from frigidaire.caBy Reed, Online Outreach Specialist, August 17, 2026
Hi dryone, thank you for taking the time to share your wonderful feedback! We're delighted to hear that your Frigidaire 50 Pint Dehumidifier has been working as claimed and has helped reduce the humidity in your basement since day one.
It's great to know that the unit is now keeping the humidity within a good range. Thank you for choosing Frigidaire, and we hope you continue to enjoy your dehumidifier for years to come.
If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.ca or call us at 1-800-265-8352, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
It's great to know that the unit is now keeping the humidity within a good range. Thank you for choosing Frigidaire, and we hope you continue to enjoy your dehumidifier for years to come.
If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.ca or call us at 1-800-265-8352, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
5
quiet and powerful dehumidifier
on August 13, 2026
Posted by: Yukiyo MaMa
quiet and energy efficient, but powerful
very satisfied
very satisfied
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, August 17, 2026
Hi there. We’re thrilled to hear you’re so satisfied with your Frigidaire dehumidifier! It’s great to know you’re enjoying its quiet, energy-efficient operation while still getting powerful performance. Thank you for choosing Frigidaire and sharing your feedback!
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Excellent product
on August 11, 2026
Posted by: sb219
We've only had the dehumidifier for about a month and, so far, it works beautifully.
I would recommend this to a friend!
Response from frigidaire.caBy Sam, Online Outreach Specialist, August 12, 2026
Hello sb219!
Thank you for taking the time to share your feedback about your Frigidaire 50 Pint Dehumidifier, model FHDD5033Y1! We’re delighted to hear that your dehumidifier has been working beautifully during your first month of use.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. It’s wonderful to know that you’re pleased with its performance so far. We truly appreciate you choosing Frigidaire and hope your dehumidifier continues to provide reliable and effective performance for years to come! ~Sam
Thank you for taking the time to share your feedback about your Frigidaire 50 Pint Dehumidifier, model FHDD5033Y1! We’re delighted to hear that your dehumidifier has been working beautifully during your first month of use.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. It’s wonderful to know that you’re pleased with its performance so far. We truly appreciate you choosing Frigidaire and hope your dehumidifier continues to provide reliable and effective performance for years to come! ~Sam
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Works great
on August 4, 2026
Posted by: Scout
Very happy with this unit and is working very well
I would recommend this to a friend!
Response from frigidaire.caBy Sam, Online Outreach Specialist, August 4, 2026
Hello Scout!
Thank you for taking the time to share your feedback about your Frigidaire 50 Pint Dehumidifier, model FHDD5033Y1. We're delighted to hear that you're very happy with your new dehumidifier and that it's performing so well.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing and trusting Frigidaire. We truly appreciate your confidence in our brand and hope your dehumidifier continues to provide reliable performance and comfort for many years to come! ~Sam
Thank you for taking the time to share your feedback about your Frigidaire 50 Pint Dehumidifier, model FHDD5033Y1. We're delighted to hear that you're very happy with your new dehumidifier and that it's performing so well.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing and trusting Frigidaire. We truly appreciate your confidence in our brand and hope your dehumidifier continues to provide reliable performance and comfort for many years to come! ~Sam
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Keeps the basement nice and dry
on August 3, 2026
Posted by: Lynn B
We do have air conditioning in the house but found that the basement was in the 57 range of humidity which was a little too sticky for us. Bought the Frigidaire 50 pint dehumidifier and it works great making the basement more comfortable and less sticky. It extracted on average one full bucket of water a day and the humidity level has gone down to 47 range. Completely happy with the product. We did not hook up the dehumidifier to a hose as our basement is finished but emptying is not a big deal for us.
I would recommend this to a friend!
Response from frigidaire.caBy Patrick, Online Outreach Specialist, August 6, 2026
Hi Lynn B!
Thank you for sharing your wonderful experience with us! We're delighted to hear that your Frigidaire dehumidifier is helping create a more comfortable basement environment and that you've seen an improvement in humidity levels.
It's great to know that the unit is meeting your needs and that the water collection process has been convenient for your space. We truly appreciate your feedback and are happy to hear that you're completely satisfied with your purchase.
Thank you for choosing Frigidaire. If you ever have any questions or need assistance, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your wonderful experience with us! We're delighted to hear that your Frigidaire dehumidifier is helping create a more comfortable basement environment and that you've seen an improvement in humidity levels.
It's great to know that the unit is meeting your needs and that the water collection process has been convenient for your space. We truly appreciate your feedback and are happy to hear that you're completely satisfied with your purchase.
Thank you for choosing Frigidaire. If you ever have any questions or need assistance, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.ca