Customer reviews from frigidaire.com
Frigidaire - 50 Pint Utility Dehumidifier
Average customer rating
4.9
(72 Reviews)
Rating breakdown 72 reviews
5 Stars
63
4 Stars
8
3 Stars
1
2 Stars
0
1 Star
0
Customer Reviews for Frigidaire - 50 Pint Utility Dehumidifier
Customer Rating
5
Working Great for Basement
on August 26, 2026
Posted by: GMK99
[This review was collected as part of a promotion.] I'm very impressed with the capability of this dehumidifier. It's worked like a charm for our damp basement. I just run the little hose that came with it right into the drain. Works like a charm.
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 28, 2026
Hi GMK99, thank you for taking the time to share your feedback! We’re delighted to hear that your Frigidaire dehumidifier is working so well for your damp basement and that the included hose makes draining the unit so convenient. We’re glad it’s helping keep your basement more comfortable!
We truly appreciate you choosing Frigidaire and sharing your positive experience with us. If you ever have any questions or need assistance with your appliance, please visit Frigidaire.com to connect with our live chat team or call 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
We truly appreciate you choosing Frigidaire and sharing your positive experience with us. If you ever have any questions or need assistance with your appliance, please visit Frigidaire.com to connect with our live chat team or call 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Does what it’s supposed too.
on August 23, 2026
Posted by: End used
[This review was collected as part of a promotion.] Great dehumidifier. Runs quiet, dehumidify’s as advertised.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 24, 2026
Hi End used!
Thank you for sharing your wonderful feedback! We’re delighted to hear that your Frigidaire dehumidifier is running quietly and performing as expected.
We truly appreciate your support and are happy to know you’re enjoying your dehumidifier. If you ever need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your wonderful feedback! We’re delighted to hear that your Frigidaire dehumidifier is running quietly and performing as expected.
We truly appreciate your support and are happy to know you’re enjoying your dehumidifier. If you ever need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Fridgidaire dehumidifier
on August 22, 2026
Posted by: Larry125
[This review was collected as part of a promotion.] Been running the dehumdifier for about 2 weeks, it performs good and has high capacity.We operated it on low fan speed, and it is still a bit noisy. We also use the bucket and empty it daily, nice capacity. Overall it is good running unit
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 25, 2026
Thank you for taking the time to share your feedback. We’re glad to hear that your new dehumidifier has been performing well and that you’re pleased with its high capacity.
It’s great to know that the bucket has a convenient capacity and only needs to be emptied about once a day. We also appreciate you sharing your experience with the noise level, especially while operating the unit on the low fan setting. Your feedback is valuable as we continue to understand how our appliances perform in everyday use.
Thank you for choosing this appliance. We truly appreciate your support and are happy to know that your dehumidifier is working well overall. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
It’s great to know that the bucket has a convenient capacity and only needs to be emptied about once a day. We also appreciate you sharing your experience with the noise level, especially while operating the unit on the low fan setting. Your feedback is valuable as we continue to understand how our appliances perform in everyday use.
Thank you for choosing this appliance. We truly appreciate your support and are happy to know that your dehumidifier is working well overall. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 20, 2026
Posted by: Rc47
[This review was collected as part of a promotion.] So far the unit has been great. Works efficiently and looks nicer than most conventional dehumidifiers.
Response from frigidaire.comBy Chris, Online Outreach Specialist, August 20, 2026
Dear our valued customer,
Thank you for sharing your feedback! We’re thrilled to hear that your Frigidaire dehumidifier is performing efficiently and that you’re enjoying its sleek design. We appreciate you choosing Frigidaire and hope it continues to keep your space comfortable for years to come!
Should you have any other questions or concerns that we may be able to assist with, please don’t hesitate to reach out. You can connect with us via live chat at Frigidaire.com or contact our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire, and have a wonderful day!
Best regards,
Chris
Thank you for sharing your feedback! We’re thrilled to hear that your Frigidaire dehumidifier is performing efficiently and that you’re enjoying its sleek design. We appreciate you choosing Frigidaire and hope it continues to keep your space comfortable for years to come!
Should you have any other questions or concerns that we may be able to assist with, please don’t hesitate to reach out. You can connect with us via live chat at Frigidaire.com or contact our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire, and have a wonderful day!
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great dehumidifier
on August 19, 2026
Posted by: ACBW1
Bought this model to replace approximate 10 year old Frigidaire 50 pint dehumidifier that was still working great until irreparably damaged in a basement flood. Very pleased with the new unit. Like the various operational modes, it is very quiet and efficient. Did like the flashing light on the previous model which indicated the reservoir was full at a glance, but not a big deal to look at the bucket full indicator on this model.
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 24, 2026
Hello ACBW1, thank you for sharing your experience! We’re sorry to hear that your previous Frigidaire dehumidifier was damaged in the basement flood, but we’re delighted that you chose Frigidaire again and are pleased with your new unit.
It’s great to hear that you’re enjoying the various operating modes, along with the quiet and efficient performance. We also appreciate your feedback about the reservoir-full indicator and the convenience of the flashing light on your previous model. We’ll be sure to share that suggestion with the appropriate team.
Thank you for your continued trust in Frigidaire, and we hope your new dehumidifier provides you with many years of reliable service!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
It’s great to hear that you’re enjoying the various operating modes, along with the quiet and efficient performance. We also appreciate your feedback about the reservoir-full indicator and the convenience of the flashing light on your previous model. We’ll be sure to share that suggestion with the appropriate team.
Thank you for your continued trust in Frigidaire, and we hope your new dehumidifier provides you with many years of reliable service!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works great so far
on August 19, 2026
Posted by: JohnnyBgood1999
[This review was collected as part of a promotion.] No issues so far, but it has only been a few weeks. Love the app.
Response from frigidaire.comBy Chris, Online Outreach Specialist, August 19, 2026
Dear Valued Customer,
Thank you for taking the time to share your experience with us! We’re delighted to hear that you’re enjoying your new appliance and especially appreciate your positive feedback about the app.
We hope you continue to enjoy your appliance for many years to come!
Should you have any questions or concerns in the future, please don’t hesitate to reach out. You can connect with us via live chat at www.frigidaire.com or contact our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you.
Have a wonderful day!
Best regards,
Chris
Thank you for taking the time to share your experience with us! We’re delighted to hear that you’re enjoying your new appliance and especially appreciate your positive feedback about the app.
We hope you continue to enjoy your appliance for many years to come!
Should you have any questions or concerns in the future, please don’t hesitate to reach out. You can connect with us via live chat at www.frigidaire.com or contact our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you.
Have a wonderful day!
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
Dehumidifier
on August 19, 2026
Posted by: Janey h
[This review was collected as part of a promotion.] The unit is quiet and very efficient. Much unlike what I had previously
Response from frigidaire.comBy Sam, Online Outreach Specialist, August 19, 2026
Hello Janey!
Thank you for taking the time to share your wonderful feedback about your Frigidaire 50 Pint Dehumidifier, model FHDD5033Y1! We’re delighted to hear that you’re enjoying its quiet operation and efficient performance, especially compared with your previous unit. It’s wonderful to know that your new dehumidifier is providing the reliable and effective moisture control you were looking for.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing Frigidaire, and we hope you continue to enjoy its quiet and efficient performance for many years to come!~Sam
Thank you for taking the time to share your wonderful feedback about your Frigidaire 50 Pint Dehumidifier, model FHDD5033Y1! We’re delighted to hear that you’re enjoying its quiet operation and efficient performance, especially compared with your previous unit. It’s wonderful to know that your new dehumidifier is providing the reliable and effective moisture control you were looking for.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing Frigidaire, and we hope you continue to enjoy its quiet and efficient performance for many years to come!~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 16, 2026
Posted by: KKHS
[This review was collected as part of a promotion.] Dehumidifier is working great. I ordered up higher than guidelines for the area because it is for the basement and the area I live in is a temperate rain forest.
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 20, 2026
Hi KKHS, thank you for taking the time to share your wonderful feedback! We're delighted to hear that your Frigidaire Dehumidifier is working great and that it has been a good fit for your basement.
It sounds like choosing a higher-capacity unit has been helpful for managing the humidity in your area. Thank you for choosing Frigidaire, and we hope you continue to enjoy the benefits of your dehumidifier for years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
It sounds like choosing a higher-capacity unit has been helpful for managing the humidity in your area. Thank you for choosing Frigidaire, and we hope you continue to enjoy the benefits of your dehumidifier for years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Written by a customer while visiting frigidaire.com