Customer reviews from frigidaire.ca
Frigidaire - 50 Pint Utility Dehumidifier
Average customer rating
4.7
(22 Reviews)
Rating breakdown 22 reviews
5 Stars
17
4 Stars
4
3 Stars
1
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
21 out of
21)
Customer Reviews for Frigidaire - 50 Pint Utility Dehumidifier
Customer Rating
3
Dehumidifier Frigidaire
on August 2, 2026
Posted by: Bdalati
I bought this few months ago and I’m somewhat happy. Everything work well on it except the continuous drainage. I wasn’t successful in making it work. I followed all the instructions in connecting it at the back of the unit and I put the other end of the water hose in the sink but when the unit is full it doesn’t continue to flow the water through the hose into the sink but it simply stops and give you a notification that the tank is full. This is my issue keeping in mind that I bought the unit because of the continuous drainage feature. Hope I could have some help if this message reaches the right place.
I would recommend this to a friend!
Response from frigidaire.caBy Reed, Online Outreach Specialist, August 5, 2026
Hi Bdalati, thank you for taking the time to share your feedback. We're glad to hear that your Frigidaire Dehumidifier has been performing well overall. We're sorry to learn that you've been unable to get the continuous drain feature working as expected. We understand how disappointing that is, especially since it was one of the reasons you chose this model.
For continuous drainage to function properly, the drain hose should be securely connected, free of kinks or obstructions, and routed downward to a drain that is lower than the drain outlet on the dehumidifier. If the hose is level or routed upward at any point, the water may not drain correctly and the unit will continue to collect water in the bucket.
If you've confirmed these steps and the issue persists, please connect with us through live chat at Frigidaire.ca or call us at 1-800-265-8352, Monday–Friday, 8:30 AM–8:00 PM ET. We'd be happy to help troubleshoot the issue further and ensure your dehumidifier is operating as intended. — Reed
For continuous drainage to function properly, the drain hose should be securely connected, free of kinks or obstructions, and routed downward to a drain that is lower than the drain outlet on the dehumidifier. If the hose is level or routed upward at any point, the water may not drain correctly and the unit will continue to collect water in the bucket.
If you've confirmed these steps and the issue persists, please connect with us through live chat at Frigidaire.ca or call us at 1-800-265-8352, Monday–Friday, 8:30 AM–8:00 PM ET. We'd be happy to help troubleshoot the issue further and ensure your dehumidifier is operating as intended. — Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Very quick and pretty quiet
on July 25, 2026
Posted by: WillC
I had to buy a new dehumidifier after my previous one died after 13 years. This new Frigidaire has been a real step up in performance than my older WP model. It is quicker at getting my finished basement to my desired humidity level and much quieter in keeping it there, too. Hopefully it will prove as durable but only time will tell. Totally satisfied with this dehumidifier so far.
I would recommend this to a friend!
Response from frigidaire.caBy Christian, Online outreach specialist, July 28, 2026
Hi there, our valued customer.
Thank you for sharing your detailed review! We're thrilled to hear that your new Frigidaire dehumidifier has been a significant improvement and is helping keep your finished basement more comfortable. It's great to know you're enjoying the faster humidity control and quieter operation.
We appreciate your trust in our brand, especially after having a previous appliance provide many years of service. Your feedback about long-term durability is important to us, and we hope your new dehumidifier continues to deliver reliable performance for many years to come.
Thank you for choosing Frigidaire! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at Frigidaire.ca or call us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
Chris
Thank you for sharing your detailed review! We're thrilled to hear that your new Frigidaire dehumidifier has been a significant improvement and is helping keep your finished basement more comfortable. It's great to know you're enjoying the faster humidity control and quieter operation.
We appreciate your trust in our brand, especially after having a previous appliance provide many years of service. Your feedback about long-term durability is important to us, and we hope your new dehumidifier continues to deliver reliable performance for many years to come.
Thank you for choosing Frigidaire! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at Frigidaire.ca or call us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
Chris
Written by a customer while visiting frigidaire.ca
Customer Rating
4
easy set up, and strong performance
on July 23, 2026
Posted by: debates
It is doing what it was purchased for. Noisier than expected, and blows hot air, which works agains the air conditioner. We'll just have to learn how to manage that.
I would recommend this to a friend!
Response from frigidaire.caBy Reed, Online Outreach Specialist, July 27, 2026
Hi debates, thank you for taking the time to share your feedback! We're glad to hear that your Frigidaire 50 Pint Dehumidifier was easy to set up and is providing the strong performance you expected.
We appreciate you sharing your comments regarding the operating noise and the warm air output. Dehumidifiers naturally release heat as they remove moisture from the air, which can slightly increase the surrounding room temperature. Proper placement and ventilation can help optimize performance and comfort while the unit is running.
Thank you for choosing Frigidaire. If you ever have any questions or need assistance with your dehumidifier, please connect with us through live chat at Frigidaire.ca or call us at 1-800-265-8352, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
We appreciate you sharing your comments regarding the operating noise and the warm air output. Dehumidifiers naturally release heat as they remove moisture from the air, which can slightly increase the surrounding room temperature. Proper placement and ventilation can help optimize performance and comfort while the unit is running.
Thank you for choosing Frigidaire. If you ever have any questions or need assistance with your dehumidifier, please connect with us through live chat at Frigidaire.ca or call us at 1-800-265-8352, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Very reliable unit. Easy to set up with clear user manual.
on July 17, 2026
Posted by: AndreC
I bought this unit to replace another one from a different source that worked less Thant one season. This time, I was very selective in my choice and decided to trust Frigidaire. So far, very happy with my choice.
Response from frigidaire.caBy Angel, Online Outreach Specialist, July 20, 2026
Hi, AndreC! We appreciate you sharing your experience with us! It’s wonderful to hear that your Frigidaire dehumidifier has been performing reliably and that you found the installation process easy with the help of the user manual. We’re proud to be part of your home and grateful that you chose Frigidaire after your previous experience.
Thank you again for your review. If there is anything we can assist you with, please feel free to contact us through Live Chat at frigidaire.ca or call us at 1 (800) 265-8352 Monday-Friday 8:30 am-8 pm EST, and we’ll be ready to help.-Angel
Thank you again for your review. If there is anything we can assist you with, please feel free to contact us through Live Chat at frigidaire.ca or call us at 1 (800) 265-8352 Monday-Friday 8:30 am-8 pm EST, and we’ll be ready to help.-Angel
Written by a customer while visiting frigidaire.ca
Customer Rating
4
So far so good
on July 2, 2026
Posted by: BK15
I bought this about a month ago and so far satisfied with it
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, July 6, 2026
Hi there. Thank you for your feedback! We’re glad to hear you’re satisfied with your Frigidaire appliance so far. We appreciate you choosing Frigidaire and hope it continues to meet your expectations for years to come!
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great Dehumidifier
on June 27, 2026
Posted by: The Mechanic
I bought this dehumidifier for my basement 3 days ago…what a difference it has already made..emptied the bucket 3 times already..i can control everything from my phone as it is wifi connected..
I would recommend this to a friend!
Response from frigidaire.caBy Patrick, Online Outreach Specialist, June 30, 2026
Hi The Mechanic!
Thank you for taking the time to share your feedback. We’re delighted to hear that your new Frigidaire dehumidifier is already making such a positive difference in your basement. It’s great to know that the Wi-Fi connectivity and app control are adding convenience to your experience as well.
We truly appreciate you choosing Frigidaire and are glad the unit is working so well for you. If you ever need assistance or have any questions in the future, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback. We’re delighted to hear that your new Frigidaire dehumidifier is already making such a positive difference in your basement. It’s great to know that the Wi-Fi connectivity and app control are adding convenience to your experience as well.
We truly appreciate you choosing Frigidaire and are glad the unit is working so well for you. If you ever need assistance or have any questions in the future, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Make Basement Dry Again
on June 17, 2026
Posted by: HH Ono
My basement was wet on the floor and sweaty as soon as it hit springtime. Then I bought frigidaire 50 pint dehumidifier. As soon as it arrived, I turned it on starting 7am till 7pm. in the basement 7 days a week. The result is amazing. My basement is dry. Well done !
I would recommend this to a friend!
Response from frigidaire.caBy Angel, Online Outreach Specialist, June 18, 2026
Hi, HH Ono! Thank you for sharing your experience! We’re thrilled to hear your Frigidaire 50-pint dehumidifier made such a difference in your basement. It’s great to know that after consistent use, you’ve achieved a dry and comfortable space—this is exactly the kind of result we aim for.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.ca or call us at 1 (800) 265-8352 Monday–Friday 8:30 am–8 pm EST, and we will dive right in. We appreciate you choosing Frigidaire and are always here to help. –Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.ca or call us at 1 (800) 265-8352 Monday–Friday 8:30 am–8 pm EST, and we will dive right in. We appreciate you choosing Frigidaire and are always here to help. –Angel
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Frigidaire 50 Pint Dehumidifier
on June 17, 2026
Posted by: Peters123
My unit runs continuously and fills in about 18 hours. Bucket could be a bit larger and grip point on the bucket is low, at floor level and sometime needs a little force to open. The bucket has a convenient handle at its midpoint which is great for sliding it out and carrying away to empty. Low speed on fan is still too fast (loud). Unit adds very little heat to the room and extracts water quickly. Overall I’m pleased with the quality and efficiency and am satisfied with my purchase.
I would recommend this to a friend!
Response from frigidaire.caBy Patrick, Online Outreach Specialist, June 22, 2026
Hi Peters123!
Thank you for taking the time to share such detailed feedback. We are pleased to hear that you are satisfied overall with the quality and efficiency of your Frigidaire dehumidifier and that it is effectively extracting moisture from your space while adding minimal heat to the room.
We also appreciate your thoughtful comments regarding the bucket capacity, ease of removal, and fan noise at lower speed. Feedback like yours is very valuable, as it helps us better understand how our products perform in everyday use and where there may be opportunities for improvement.
We are glad to know the unit is meeting your expectations in performance and reliability, and we truly appreciate your support.
If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share such detailed feedback. We are pleased to hear that you are satisfied overall with the quality and efficiency of your Frigidaire dehumidifier and that it is effectively extracting moisture from your space while adding minimal heat to the room.
We also appreciate your thoughtful comments regarding the bucket capacity, ease of removal, and fan noise at lower speed. Feedback like yours is very valuable, as it helps us better understand how our products perform in everyday use and where there may be opportunities for improvement.
We are glad to know the unit is meeting your expectations in performance and reliability, and we truly appreciate your support.
If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.ca