Customer reviews from westinghouse.com
Westinghouse - 14,000 BTU Portable Air Conditioner Cools 700 Sq. Ft. with 3-in-1 Operation - White
Average customer rating
4.6
(375 Reviews)
Rating breakdown 375 reviews
5 Stars
268
4 Stars
76
3 Stars
17
2 Stars
6
1 Star
8
93%of customers recommend this product.
(
324 out of
348)
Customer Reviews for Westinghouse - 14,000 BTU Portable Air Conditioner Cools 700 Sq. Ft. with 3-in-1 Operation - White
Customer Rating
1
Last 2 and 1/2 months. Stopped blowing cold air
on June 26, 2025
Posted by: Virginia Heat
from Virginia
Bought April 13th 2025; Broke June 25th 2025 on a record breaking heat day. Stopped blowing cold air all of a sudden. Well cared for: air filter cleaned more than once a week, correctly installed, correct distance between unit and other objects. Just not made to last apparently.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, July 1, 2025
Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team to ensure that we are producing the best units possible. Please contact us at westinghousevip@wpowereq.com and we will do our best to make things right for you.
Thank you,
Zach - Westinghouse
Thank you,
Zach - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
2
Hope for a quick replacement.
on June 24, 2025
Posted by: Got Jesus
from Charlotte,NC
Purchased 3/25/25. Used very little and on 7/23/25 it has a problem. Hopefully they will give me another one.
Response from westinghouse.comBy eComm, June 25, 2025
Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team to ensure that we are producing the best units possible. Please contact us at westinghousevip@wpowereq.com and we will do our best to make things right for you.
Thank you,
Zach - Westinghouse
Thank you,
Zach - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
4
works good for the office
on June 23, 2025
Posted by: supercoolone44
from florida
overall it is cooling the room it is in but is louder than stated on the package, getting 70 db at first but has quieted down to 63 64 db since running for over a month
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
Window install doesn't seem very stable
on June 21, 2025
Posted by: Rickardo
from Colorado
First day ... So not sure about cooling. It is bulky, and window install not very stable
I would recommend this to a friend!
Response from westinghouse.comBy eComm, June 25, 2025
Hello, thank you for your review, we sincerely appreciate your feedback, and I have passed it along to our product development team to see how we can improve the unit. If there is anything we can do to help, please let us know at 1-855-944-3571 or support@wpowereq.com.
Thank you,
Zach - Westinghouse
Thank you,
Zach - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
1
Portable air conditioning
on June 19, 2025
Posted by: Dawn44
from New Jersey
I don’t know in the beginning. It worked fine for a couple days and the temperature went up outside and it has to be drained every hour and sometimes it doesn’t even even last an hour like I understand if it’s hot out you know it’s gonna have to be drained, but I didn’t think it would have to be drained every hour. That’s an awful lot I do like your products and I’m not saying the air conditioner doesn’t keep my air my house cool it does but not it’s counterproductive if I have to keep training and turning it off every hour to drain it
I would recommend this to a friend!
Response from westinghouse.comBy eComm, June 25, 2025
Hello, this unit comes with a drain hose to help make sure that you are not constantly draining the unit. If there is anything we can do to help assist you in setting this up, please let us know at 1-855-944-3571 or support@wpowereq.com.
Thank you,
Zach - Westinghouse
Thank you,
Zach - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
4
Several features
on June 17, 2025
Posted by: Nancy K
from Michigan
All in one unit from a/c to heat, to dehumidifier plus. Easy to assemble for use and on wheels to move to any room you need
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Working great
on June 17, 2025
Posted by: GLM.
from MIAMI, FLORIDA
Purchased in May. Used in medium size bedroom. No issues so far. Keeps room comfortable and used settings to automatically turn off. Also very convenient to have remote to used when accessing air conditioner.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Works well
on June 16, 2025
Posted by: 252vwm
from New York
Just like I expected. Just need to figure out a way to secure the vent from popping out of the window.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com