Just hookup it up and very pleased with the force and coldness of air. Fan is a little loud but not too bad. Bought it for standby when power is out. Time will tell all!
I can't tell if the AC is a bad or good unit. A required accessory is missing in the box and can't install the AC unit.
Response from westinghouse.comBy eComm, August 20, 2025
Hello, thank you for your review. We’re very sorry to hear that a required accessory was missing from your unit, preventing installation. Please contact us at 1-855-944-3571 or support@wpowereq.com so we can get the missing part to you and make sure your unit is set up properly.
I bought my unit about 1 year ago. Works OK but the drain system puts out lots of water. Need to place unit higher than drain tube.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, August 5, 2025
Hello, thank you for your feedback and for being a customer for the past year. We're glad to hear the unit is working for you, though we’re sorry to hear about the issue with the drain system. I’ve passed your comments along to our quality control team for further review. If you’d like assistance or troubleshooting support, please reach out to us at 1-855-944-3571 or support@wpowereq.com — we’re here to help and will do our best to make it right.
I was very pleased with this AC unit, until it decided to quit in the heat of July. The fan blows air but not necessarily cold air. Feels and sounds like the condenser isn't kicking on . Every morning, I have to unplug it, let it sit an hour or so, then plug it back in and hope for the best. I haven't found any info for that in that manual. The filters have been cleaned, the tiny amount of water was drained,,, still nothing. I'll be calling the warrantee people tomorrow.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, July 14, 2025
Hi,
Thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback along to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will do our best to make things right for you.