Customer reviews from westinghouse.com
Westinghouse - 14,000 BTU Portable Air Conditioner Cools 700 Sq. Ft. with 3-in-1 Operation - White
Average customer rating
4.6
(364 Reviews)
Rating breakdown 364 reviews
5 Stars
261
4 Stars
73
3 Stars
17
2 Stars
6
1 Star
7
94%of customers recommend this product.
(
318 out of
340)
Customer Reviews for Westinghouse - 14,000 BTU Portable Air Conditioner Cools 700 Sq. Ft. with 3-in-1 Operation - White
Customer Rating
3
I can't tell if the AC is a bad or good unit.
on August 18, 2025
Posted by: hello0123
I can't tell if the AC is a bad or good unit. A required accessory is missing in the box and can't install the AC unit.
Response from westinghouse.comBy eComm, August 20, 2025
Hello, thank you for your review. We’re very sorry to hear that a required accessory was missing from your unit, preventing installation. Please contact us at 1-855-944-3571 or support@wpowereq.com so we can get the missing part to you and make sure your unit is set up properly.
Thank you,
Cam - Westinghouse
Thank you,
Cam - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
2
Water in the bucket over flow.
on August 2, 2025
Posted by: Anonymous
from Cleveland Ohio
I bought my unit about 1 year ago. Works OK but the drain system puts out lots of water. Need to place unit higher than drain tube.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, August 5, 2025
Hello, thank you for your feedback and for being a customer for the past year. We're glad to hear the unit is working for you, though we’re sorry to hear about the issue with the drain system. I’ve passed your comments along to our quality control team for further review. If you’d like assistance or troubleshooting support, please reach out to us at 1-855-944-3571 or support@wpowereq.com — we’re here to help and will do our best to make it right.
Thank you,
Cam - Westinghouse
Thank you,
Cam - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great rooom Ac unit
on July 29, 2025
Posted by: Garage AC
from Houston, TX
Bought to cool our garage. Cools nicely in a very warm garage.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
2
condenser trouble after 3 months
on July 13, 2025
Posted by: ATMnj
from New Jersey
I was very pleased with this AC unit, until it decided to quit in the heat of July. The fan blows air but not necessarily cold air. Feels and sounds like the condenser isn't kicking on . Every morning, I have to unplug it, let it sit an hour or so, then plug it back in and hope for the best. I haven't found any info for that in that manual. The filters have been cleaned, the tiny amount of water was drained,,, still nothing. I'll be calling the warrantee people tomorrow.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, July 14, 2025
Hi,
Thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback along to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will do our best to make things right for you.
Thanks,
Sydney, Westinghouse
Thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback along to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will do our best to make things right for you.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
4
Nice looking unit and it is also a dehumidifier
on June 30, 2025
Posted by: Mark328
from Troy; NY
I brought this because Westinghouse is a great name and I like their products...
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
Last 2 and 1/2 months. Stopped blowing cold air
on June 26, 2025
Posted by: Virginia Heat
from Virginia
Bought April 13th 2025; Broke June 25th 2025 on a record breaking heat day. Stopped blowing cold air all of a sudden. Well cared for: air filter cleaned more than once a week, correctly installed, correct distance between unit and other objects. Just not made to last apparently.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, July 1, 2025
Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team to ensure that we are producing the best units possible. Please contact us at westinghousevip@wpowereq.com and we will do our best to make things right for you.
Thank you,
Zach - Westinghouse
Thank you,
Zach - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
2
Hope for a quick replacement.
on June 24, 2025
Posted by: Got Jesus
from Charlotte,NC
Purchased 3/25/25. Used very little and on 7/23/25 it has a problem. Hopefully they will give me another one.
Response from westinghouse.comBy eComm, June 25, 2025
Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team to ensure that we are producing the best units possible. Please contact us at westinghousevip@wpowereq.com and we will do our best to make things right for you.
Thank you,
Zach - Westinghouse
Thank you,
Zach - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
4
works good for the office
on June 23, 2025
Posted by: supercoolone44
from florida
overall it is cooling the room it is in but is louder than stated on the package, getting 70 db at first but has quieted down to 63 64 db since running for over a month
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com