I bought this at the end of May 2024. I read the reviews and decided to purchase a second unit. When I received the unit I was impressed with the unit. It is so cute. It's small but powerful. It did not have a drainage tube. No worries I used a drainage tube from one of my other portable unit. I do recommend the unit.
The window panel installation was difficult, had to improvise as the instructions indicated to do
Response from westinghouse.comBy eComm, June 7, 2024
Hello, thank you for letting us know about your experience, I have passed your feedback to our product development team to see how we can improve the installation process. If there is anything we can do to help, please let us know at 1-855-944-3571 or support@wpowereq.com and we will be happy to assist you. Thank you, Zach - Westinghouse