Customer Reviews for Westinghouse - 14,000 BTU Portable Air Conditioner Cools 700 Sq. Ft. with 3-in-1 Operation - White
Customer Rating
3
Some great features
on August 12, 2024
Posted by: Thort
from CT
I purchased 5 of these units. 3 out of the 5 did not work correctly.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, August 13, 2024
Hi,
Thank you for your purchase and review. We sincerely apologize for any inconvenience this has caused. We're committed to resolving this for you as quickly as possible. Please contact us at westinghousevip@wpowereq.com, and we’ll work diligently to address the issue.
We received this as a gift right out of the box the fan blue but not making cold air in air conditioning mode.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, July 31, 2024
Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will do our best to make things right for you.
It seems to be cooling the room down some but doesn't get cold at all. I purchased one that was for a larger space so that the cooling would be more powerful than I needed. The temperature only goes to 64degrees. The smaller one (10,000) goes to 61 and its a huge difference in regards to cooling the space. The space that I'm trying to cool is less the 600 sq.ft and since it arrived on the 18th it has yet to get the room cold.
I brought this air conditioner for a room in my basement because in the summer time it gets real humid down there! So far it has done its job! I’m happy with my purchase!