Customer reviews from westinghouse.com
Westinghouse - 12,000 BTU Portable Air Conditioner Cools 550 Sq. Ft. with 3-in-1 Operation - White
Average customer rating
4.6
(348 Reviews)
Rating breakdown 348 reviews
5 Stars
246
4 Stars
74
3 Stars
17
2 Stars
4
1 Star
7
94%of customers recommend this product.
(
312 out of
331)
Customer Reviews for Westinghouse - 12,000 BTU Portable Air Conditioner Cools 550 Sq. Ft. with 3-in-1 Operation - White
Customer Rating
5
Works great
on April 10, 2025
Posted by: Ron239
from Cape Coral FL
Second WPac10000s Portable Air Conditioner I bought recently - these things work great and just don't give up.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Powerful.
on April 9, 2025
Posted by: Tinmiaq
from Atlanta, GA
This is a powerful portable AC. Glad we made this purchase to replace a competitor brand portable AC that wasn't as strong as we were hoping for. This one did the trick.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Easy set up
on April 8, 2025
Posted by: Donnoe
from Arcanum Oh
We just purchased this portable air conditioner WPAC14000s.
It came in all assembled, looks great and runs so much more quietly than our window air.
It came in all assembled, looks great and runs so much more quietly than our window air.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Blows super cold; controls easy to use
on April 8, 2025
Posted by: LasVegasGene
from Las Vegas NV
In Las Vegas the summers get to 115 degrees for weeks at a time. I needed a portable AC to cool our enclosed patio and this works great
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great unit!!
on April 6, 2025
Posted by: Jkirkman
from Rockwell, NC
I bought this to cool my She Shack and it does the job!! Love it! Quiet operation and quick cooling!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Portable
on April 6, 2025
Posted by: Airsurf
Lots of features. Should have drain pan. And an extra hose for the window.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Does the job
on April 5, 2025
Posted by: Ac user
from Mount Holly NJ
Awesome and lots of cold air. Excellent value.
Marvelous cooling
Marvelous cooling
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
GOOD LUCK FINDING INFO
on April 2, 2025
Posted by: JAW75
from Knoxville, TN
I installed this today so I may change my rating but they made it quite difficult to fill out the warranty information. The user manual shows two different model numbers. If you check the link on where to find your serial number the example you have is a generator. I bought an air conditioner. I found a barcode on the bottom side of the air conditioner and I input that number but I have no idea whether that's a serial number or not and I injured my knee and my shoulder trying to bend so far over and had to read it upside down. I can only think of one reason why Westinghouse would make the process so difficult, and I got so annoyed I almost boxed it back up and was going to return it. That information should be front and center on all the paperwork.
Response from westinghouse.comBy eComm, April 8, 2025
Hello, thank you for letting us know about your experience, we completely understand your frustration. I have passed your feedback to our product development team to see how we can improve this. If there is anything we can do to help please let us know at 1-855-944-3571 or support@wpowereq.com.
Thank you,
Zach
Thank you,
Zach
Written by a customer while visiting westinghouse.com