Customer reviews from westinghouse.com
Westinghouse - 12,000 BTU Portable Air Conditioner Cools 550 Sq. Ft. with 3-in-1 Operation - White
Average customer rating
4.6
(356 Reviews)
Rating breakdown 356 reviews
5 Stars
252
4 Stars
75
3 Stars
18
2 Stars
4
1 Star
7
94%of customers recommend this product.
(
318 out of
337)
Customer Reviews for Westinghouse - 12,000 BTU Portable Air Conditioner Cools 550 Sq. Ft. with 3-in-1 Operation - White
Customer Rating
5
Cold as Ice!
on September 24, 2026
Posted by: JEG301
from California
Old A/C broke down and froze up, needed a repalcement ASAP and this one has been phenomenal! it can get my room down to 60 fahrenheit without issue.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
OK so far.
on September 24, 2026
Posted by: MOIE
Works OK for about 10 days. This is a replacement for another unit that never worked properly.
Response from westinghouse.comBy Jackson, Westinghouse, October 30, 2026
Hello, thank you for letting us know about this. We are genuinely sorry to hear about it. I have passed your feedback along to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@westinghouse.us and explain the issues you are experiencing, and we will look into the matter. Thank you, Jackson – Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
BEST PURCHASE EVER!!
on September 23, 2026
Posted by: CALI LANDLORD
from California
We bought this for our rental unit when the central air went out. Our tenants every happy with it’s performance. I plan to buy more for my other properties.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Size
on September 10, 2026
Posted by: Wahynot
from Pa
Just delivered looks great so far. We will be using it tonight
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Super, fast cooling
on September 9, 2026
Posted by: JoyfulMomaw04
from Appalachia
We installed this in our cabin and you could tell an immediate difference when we turned it on. It cools very evenly and is not loud at all. Instructions seem easy enough to follow.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Review
on August 26, 2026
Posted by: Paul9185
from Memphis
I just got this unit and I am reviewing it to get the free remote. We’ll use it for a while and see how it does, but out of the box it was easy to set up and runs very good.
Written by a customer while visiting westinghouse.com
Customer Rating
4
Nice quiet and cool unit.
on August 14, 2026
Posted by: jrhrlh
from Pennsylvania
Just purchased this unit and so far, do good.
A lot quieter than our last AC unit.
Only giving 4 Stars for now until we've had the unit for a bit longer and see how it handles some hot weather.
A lot quieter than our last AC unit.
Only giving 4 Stars for now until we've had the unit for a bit longer and see how it handles some hot weather.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
I like it
on August 13, 2026
Posted by: Amandy
from Washington State
Great features. I'm using it to cool a room with large west facing windows, and it seems to be keeping up.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com