Customer reviews from westinghouse.com
Westinghouse - 12,000 BTU Portable Air Conditioner Cools 550 Sq. Ft. with 3-in-1 Operation - White
Average customer rating
4.6
(348 Reviews)
Rating breakdown 348 reviews
5 Stars
246
4 Stars
74
3 Stars
17
2 Stars
4
1 Star
7
94%of customers recommend this product.
(
312 out of
331)
Customer Reviews for Westinghouse - 12,000 BTU Portable Air Conditioner Cools 550 Sq. Ft. with 3-in-1 Operation - White
Customer Rating
3
Exhaust duct to thick to fit in verticle window.
on June 7, 2025
Posted by: Berti
from Charlotte, NC
Exhaust duct to thick to fit in verticle window. You will have to rig up simething.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, June 11, 2025
Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our product development team to see how we can improve the unit. If there is anything we can do to help please contact us at 1-855-944-3571 or support@wpowereq.com and we will do our best to make things right for you.
Thank you,
Zach - Westinghouse
Thank you,
Zach - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
4
Overall it's pretty solid
on June 5, 2025
Posted by: Works as intended
from New Albany, IN
Kind of a pain to get the vent connected, and the window unit is not wide enough for my window, but otherwise it works as intended. Would be ideal if the cord was a bit longer. We have an old house with outlets only on two walls in each room, so it makes finding a spot for it tough. I'm hopeful it'll cool my upstairs, but we shall see. Just set it up about an hour ago.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Working Great
on June 3, 2025
Posted by: jerjer
from CA
I had it 3 days now and it is working great, Keeping upstairs room cool.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great indoor AC
on June 1, 2025
Posted by: Fardin
from Austin, Texas
Nice design, easy to install. Great features. Works as advertised. I have it in a small room, a bit louder than I would like. Overall happy with the purchase
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great compact portable air conditioner
on May 31, 2025
Posted by: Donna1019
from Albany, NY
Does a wonderful job cooling my living room and kitchen combination room.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
New AC
on May 26, 2025
Posted by: Jimmy2fat
from Grand Rapids
So far, so good. Easy to hook up and started up just fine.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
not happy
on May 26, 2025
Posted by: veml
from austin trx
I am not happy, It doesn really cool my room, specially now that is getting hoter
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, May 28, 2025
Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team to ensure that we are producing the best units possible. Please contact us at westinghousevip@wpowereq.com and we will do our best to make things right for you.
Thank you,
Zach - Westinghouse
Thank you,
Zach - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Powerful A/C Unit!
on May 25, 2025
Posted by: EJ8454
from Columbia, SC
We bought this portable a/c to supplement the central a/c in our aging home. The old window don't keep cool air in, so we wanted to try a portable unit. This unit was so easy to install and its compact size is perfect for our living room. It easily cools our mid-size living room quickly and efficiently. Great purchase and great value!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com