Customer reviews from westinghouse.com
Westinghouse - 12,000 BTU Portable Air Conditioner Cools 550 Sq. Ft. with 3-in-1 Operation - White
Average customer rating
4.6
(348 Reviews)
Rating breakdown 348 reviews
5 Stars
246
4 Stars
74
3 Stars
17
2 Stars
4
1 Star
7
94%of customers recommend this product.
(
312 out of
331)
Customer Reviews for Westinghouse - 12,000 BTU Portable Air Conditioner Cools 550 Sq. Ft. with 3-in-1 Operation - White
Customer Rating
1
Portable air conditioning
on June 19, 2025
Posted by: Dawn44
from New Jersey
I don’t know in the beginning. It worked fine for a couple days and the temperature went up outside and it has to be drained every hour and sometimes it doesn’t even even last an hour like I understand if it’s hot out you know it’s gonna have to be drained, but I didn’t think it would have to be drained every hour. That’s an awful lot I do like your products and I’m not saying the air conditioner doesn’t keep my air my house cool it does but not it’s counterproductive if I have to keep training and turning it off every hour to drain it
I would recommend this to a friend!
Response from westinghouse.comBy eComm, June 25, 2025
Hello, this unit comes with a drain hose to help make sure that you are not constantly draining the unit. If there is anything we can do to help assist you in setting this up, please let us know at 1-855-944-3571 or support@wpowereq.com.
Thank you,
Zach - Westinghouse
Thank you,
Zach - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
4
Several features
on June 17, 2025
Posted by: Nancy K
from Michigan
All in one unit from a/c to heat, to dehumidifier plus. Easy to assemble for use and on wheels to move to any room you need
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Working great
on June 17, 2025
Posted by: GLM.
from MIAMI, FLORIDA
Purchased in May. Used in medium size bedroom. No issues so far. Keeps room comfortable and used settings to automatically turn off. Also very convenient to have remote to used when accessing air conditioner.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Works well
on June 16, 2025
Posted by: 252vwm
from New York
Just like I expected. Just need to figure out a way to secure the vent from popping out of the window.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Product
on June 16, 2025
Posted by: J0anna
from Los Angeles
It’s a great product, keeps my studio apartment cool, kind of loud, love the app control, and overall great.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
WPac12000s portable AC unit
on June 16, 2025
Posted by: JeffG24
from Winchester, VA
I bought this last month and it is working great and keeps my finished attic space cool and comfortable.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
As cool as it gets
on June 9, 2025
Posted by: Mvwind
from Miami
Bought it for my garage and it gets its job done !
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
2
Exhaust Tube
on June 8, 2025
Posted by: A.K.M.
from Texas
Just installed so I can't really speak to how well it cools long term, but the exhaust tube does not attach to the window kit. I was able to attach it using reflectix tape. But it's a very poor design.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, June 13, 2025
Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our product development team to see how we can improve the unit. If there is anything we can do to assist you please contact us at 1-855-944-3571 or support@wpowereq.com.
Thank you,
Zach - Westinghouse
Thank you,
Zach - Westinghouse
Written by a customer while visiting westinghouse.com