Customer reviews from westinghouse.com
Westinghouse - 12,000 BTU Portable Air Conditioner Cools 550 Sq. Ft. with 3-in-1 Operation - White
Average customer rating
4.6
(348 Reviews)
Rating breakdown 348 reviews
5 Stars
246
4 Stars
74
3 Stars
17
2 Stars
4
1 Star
7
94%of customers recommend this product.
(
312 out of
331)
Customer Reviews for Westinghouse - 12,000 BTU Portable Air Conditioner Cools 550 Sq. Ft. with 3-in-1 Operation - White
Customer Rating
5
Great so far
on September 28, 2024
Posted by: Second AC
from Lawton
Easy to set up. Cools well. Wish manual gave instructions for continuous drain in cool mode
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
WPac8000 Portable Air Conditioner
on September 16, 2024
Posted by: Poppy Frank
from Macclenny, Fl.
Received item very quickly and as described. Excellent purchase. I will recommend this seller to to friends and family.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Easy setup
on September 7, 2024
Posted by: HawkTuah87
from Las Cruces NM
I modified the attachment for the exhaust hose to fit the window, but overall it was a super easy install.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Nice portable AC unit
on September 2, 2024
Posted by: TonyLHRO
from Dunedin Florida
Easy to install, all necessary parts included ant the discharge temperature is accurate.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Nice features heating/cooling/fan and dehumidifier
on August 27, 2024
Posted by: Rhinestone Cowgirl
from Corry PA
I ordered this particular portable air conditioner because of the extra features particularly the heat. I thought it would be nice for the unit to be functional year round since it would be taking up a bit of real estate in my home. I really have zero storage space so it has to take up space in a room all the time.
I've had it 2 months and have had the chance to use it for cooling and surprise... heat too. I haven't used the instructions for basic operation. It probably does alot more than I've found. It's quite simple to figure out.
I did use the instructions for set up. This was not.as.easy as i had expected although it should have been. When I tried to twist the ends on the vent the directions said to screw clockwise. I could not get them on. I finally took the 3 pieces to a friend to.have him try. Counter clockwise! So when I got the vent hose assembled and back home I attached the window piece and attempted to put it in the window. It was too wide ro fit my window. I was not at all wanting to cut.the piece myself to make it small enough to fit. But since it is plastic it was fairly easy to cut with my dull hacksaw. I hid the cut end on the inside and it all worked out.
I've had it 2 months and have had the chance to use it for cooling and surprise... heat too. I haven't used the instructions for basic operation. It probably does alot more than I've found. It's quite simple to figure out.
I did use the instructions for set up. This was not.as.easy as i had expected although it should have been. When I tried to twist the ends on the vent the directions said to screw clockwise. I could not get them on. I finally took the 3 pieces to a friend to.have him try. Counter clockwise! So when I got the vent hose assembled and back home I attached the window piece and attempted to put it in the window. It was too wide ro fit my window. I was not at all wanting to cut.the piece myself to make it small enough to fit. But since it is plastic it was fairly easy to cut with my dull hacksaw. I hid the cut end on the inside and it all worked out.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
Some great features
on August 12, 2024
Posted by: Thort
from CT
I purchased 5 of these units. 3 out of the 5 did not work correctly.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, August 13, 2024
Hi,
Thank you for your purchase and review. We sincerely apologize for any inconvenience this has caused. We're committed to resolving this for you as quickly as possible. Please contact us at westinghousevip@wpowereq.com, and we’ll work diligently to address the issue.
Thanks,
Sydney, Westinghouse
Thank you for your purchase and review. We sincerely apologize for any inconvenience this has caused. We're committed to resolving this for you as quickly as possible. Please contact us at westinghousevip@wpowereq.com, and we’ll work diligently to address the issue.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
1
Wpac10000s
on July 29, 2024
Posted by: Hunter59760
from Minnesota
We received this as a gift right out of the box the fan blue but not making cold air in air conditioning mode.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, July 31, 2024
Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will do our best to make things right for you.
Thank you,
Zach - Westinghouse
Thank you,
Zach - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Works Great
on July 28, 2024
Posted by: Dean32
from Lancaster, CA
Bought to cool house during power outages. Works great powered by portable generator.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com