Customer reviews from otterbox.com
OtterBox - Refurbished Excellent - Symmetry Series for Samsung Galaxy S21 5G - Clear
Average customer rating
4.3
(45 Reviews)
Rating breakdown 45 reviews
5 Stars
32
4 Stars
2
3 Stars
6
2 Stars
1
1 Star
4
81%of customers recommend this product.
(
30 out of
37)
Customer Reviews for OtterBox - Refurbished Excellent - Symmetry Series for Samsung Galaxy S21 5G - Clear
Posted by: Kerero83
Verified Purchase:Yes
I love this case. Super pretty on my white phone. Fits well, sparkles, and low profile.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Cheryl
Verified Purchase:Yes
I just put this on my new phone and it is the best fit and very sturdy. Love that I can see the color of my phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: LndsPL
Verified Purchase:Yes
I bought this to protect my new and very expensive phone. I'm so glad to no have to worry about an accidental drop.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Cue17
Verified Purchase:Yes
I bought a commuter case which is
nice and would protect a phone if it was dropped but is made of a hard plastic and is quite slick. I've dropped it once or twice because of that. I plan on switching to a defender case, wish I would have done that in the first place.
nice and would protect a phone if it was dropped but is made of a hard plastic and is quite slick. I've dropped it once or twice because of that. I plan on switching to a defender case, wish I would have done that in the first place.
Response from otterbox.comBy OtterBox , Customer Service Team , March 2, 2021
Hi there!
We're sorry to hear about your disappointment with your Commuter Series case! We appreciate your feedback about the grip provided by your OtterBox, and we'll be sure to let our engineers know about your experience. That Defender Series would be a great option for you if you're looking for something with a bit more to hold onto. If you run into any other issues with your case, please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
We're sorry to hear about your disappointment with your Commuter Series case! We appreciate your feedback about the grip provided by your OtterBox, and we'll be sure to let our engineers know about your experience. That Defender Series would be a great option for you if you're looking for something with a bit more to hold onto. If you run into any other issues with your case, please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
3
Case come with scratches on it
on February 23, 2021
Posted by: Kitty
Disappointed that the case came with visible scratches on it, not sure if its due to poor quality control or if they sent me one that was a return.
Response from otterbox.comBy OtterBox , Customer Service Team , February 25, 2021
Hi there!
We're sorry to hear about your disappointment with your Symmetry Series case! It's certainly odd to hear that your OtterBox arrived scratched, and we'll be sure to pass your experience up the ladder. The good news is, we have a great warranty, so please don't hesitate to give us a ring at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team
We're sorry to hear about your disappointment with your Symmetry Series case! It's certainly odd to hear that your OtterBox arrived scratched, and we'll be sure to pass your experience up the ladder. The good news is, we have a great warranty, so please don't hesitate to give us a ring at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com