Customer reviews from otterbox.com
OtterBox - Refurbished Excellent - Symmetry Series for Samsung Galaxy S21 5G - Clear
Average customer rating
4.3
(45 Reviews)
Rating breakdown 45 reviews
5 Stars
32
4 Stars
2
3 Stars
6
2 Stars
1
1 Star
4
81%of customers recommend this product.
(
30 out of
37)
Customer Reviews for OtterBox - Refurbished Excellent - Symmetry Series for Samsung Galaxy S21 5G - Clear
Posted by: S21 phone
Verified Purchase:Yes
Sturdy phone case. Not too bulky. Good to protect phone
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Still rocking ancient phone? Buy from the source.
on December 27, 2023
Posted by: Newphone Lolnope
Verified Purchase:Yes
As advertised, and worth buying from an OEM where they use the one and only correct model number for the case that actually fits an older gen phone. Worth!
Written by a customer while visiting otterbox.com
Customer Rating
3
Okay, I guess.
on December 21, 2023
Posted by: Anonymous
The case seems just okay. The commuter felt better. It had a slight texture on the back whereas the symmetry is slick. Also, this is probably just for me, but the bottom of the case hurts the side of my pinkie finger because the case is open where the charging port is. That was also covered by a rubber part on the commuter. I've used OtterBox cases for over a decade and I've been a huge proponent of them to my friends, but I wouldn't recommend symmetry. It just feels kind of cheap.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, December 26, 2023
Hi! We are sorry to hear the Symmetry Series did not provide the same awesome experience the Commuter Series case does. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with a return and also assist with getting you a case that fits your needs.
Written by a customer while visiting otterbox.com
Posted by: JohnH
Verified Purchase:Yes
Bought this for my daughter's cellphone and she likes it
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jaye
Verified Purchase:Yes
Great case! It's not too bulky but gives me the protection I need.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: CoolHandLuke88
Verified Purchase:Yes
I've been liking the clear cases these days. My last one was a Life Proof case of similar style and proportions, but it looks like it went end of life. The biggest difference was that was a two piece case, whereas this is a one piece. I actually like the one piece design better. Just pop the phone in and you're on your way! It's also got slightly higher edging for screen protection.
I'm not the clumsiest person ever, but it's already had a few cases where it did it's job.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4
Does the job but has yellowed over time
on September 20, 2022
Posted by: Joan
I've had this case for just over a year and it has certainly kept my phone safe through a few falls as well as everyday wear and tear. My only complaint is the discoloration. I don't smoke, nor am I ever around anyone that does, and I don't carry this phone in my pocket or store it anywhere that could discolor it this way. For this reason, I am hesitant to purchase this case again.
Written by a customer while visiting otterbox.com
Posted by: Jenn
Verified Purchase:Yes
It was awful. It would not go on the phone. I threw it away .
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, April 18, 2022
We're so sorry to hear that you had such a dismal impression of the Symmetry Series Case that you opted to toss the item. We wish that we'd have had the chance to help figure out a good path forward, as we do have an excellent warranty; however, we're unable to extend that to any lost, stolen, or intentionally discarded products.
If we should be so fortunate as to pique your interest again at some point down the road, please feel welcome to give us a call at 1-855-688-7269 with any Otter questions or concerns and we'll always be happy to help.
Kindly,
OtterBox Customer Service Team
If we should be so fortunate as to pique your interest again at some point down the road, please feel welcome to give us a call at 1-855-688-7269 with any Otter questions or concerns and we'll always be happy to help.
Kindly,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com