Customer reviews from otterbox.com
OtterBox - Refurbished Excellent - Symmetry Series for Samsung Galaxy S21 5G - Clear
Average customer rating
4.3
(45 Reviews)
Rating breakdown 45 reviews
5 Stars
32
4 Stars
2
3 Stars
6
2 Stars
1
1 Star
4
81%of customers recommend this product.
(
30 out of
37)
Customer Reviews for OtterBox - Refurbished Excellent - Symmetry Series for Samsung Galaxy S21 5G - Clear
Posted by: Kat58
Verified Purchase:Yes
I've had my Otterbox for about a month. This was the best decision that I made in a long time. I love the way the clear lets the color of the phone shine through.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Cathy
Verified Purchase:Yes
I have had this for a month now. It looks great but am not as confident with it as I am with the Defender series. I have dropped on carpeting but I am concerned if it drops on the floor. Probably with have to spend the money and buy the Defender for piece of mind.
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Customer Rating
1
Gross!
on June 8, 2021
Posted by: MVan83
Within a week of buying my Galaxy S21 Symmetry stardust glitter clear case the edge turned brown!
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, June 10, 2021
Hi there!
We're sorry to hear about your disappointment with your Symmetry Series case! We greatly appreciate your feedback about the discoloration of your case, and we'll be sure to get it passed up the ladder to our design team. In the meantime, we have a great warranty, so feel free to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get you helped out!
Best,
OtterBox Customer Service Team
We're sorry to hear about your disappointment with your Symmetry Series case! We greatly appreciate your feedback about the discoloration of your case, and we'll be sure to get it passed up the ladder to our design team. In the meantime, we have a great warranty, so feel free to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get you helped out!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Carol
Verified Purchase:Yes
I had a clear cover on my previous phone and ended up with cracks in the back. When I replaced my phone recently I decided to go with a more robust case. I love this one…wasn’t expecting it to have a little sparkle so that was a nice surprise, so now my lovely pink phone shows through and sparkles!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Ceej74656
Verified Purchase:Yes
I finally joined the 21st century and bought a newer smart phone. Terrified I'd drop it repeatedly like my last phone (Thanks, MS), my friends recommended Otter Box. I am glad they did. Not only is the phone protected, but even more aesthetically pleasing with the clear, glitter case. The case was ridiculously easy to put on (and take off to put a sticker on).
Highly recommend.
Disclaimer: I have not yet dropped my phone so cannot attest to just how safe my phone is or not (from me), but I have faith from other reviews and my friends, that should the day come, Otter Box has me covered.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Huntfish10
Verified Purchase:Yes
Wanted a Commuter case for my phone but could only get Symmetry or Defender for s21. Defender is too bulky for me. The Symmetry has not met my Otterbox expectations. It feels too simplistic for confidence in it's protection. The cost seems too high for what you get. It just feels like you're paying for the name instead of true Otterbox protection. Would not recommend the Symmetry case.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , May 20, 2021
Hi there!
We're sorry to hear about your disappointment with your Symmetry Series case! Rest assured, that OtterBox has been through extensive design testing to ensure it will provide your phone with the drop protection OtterBox is known for. If that Commuter Series case is what you prefer, we do have that protection option available for your device. Check that case out here: https://www.otterbox.com/en-us/samsung-galaxy-s21-5g/commuter-series-case/77-81231.html#prefn1=featuresRefinements&prefv1=Rugged&start=1
Best,
OtterBox Customer Service Team
We're sorry to hear about your disappointment with your Symmetry Series case! Rest assured, that OtterBox has been through extensive design testing to ensure it will provide your phone with the drop protection OtterBox is known for. If that Commuter Series case is what you prefer, we do have that protection option available for your device. Check that case out here: https://www.otterbox.com/en-us/samsung-galaxy-s21-5g/commuter-series-case/77-81231.html#prefn1=featuresRefinements&prefv1=Rugged&start=1
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: HolyRich
Verified Purchase:Yes
My wife just got a new Samsung Galaxy S21 that is her favorite color, purple. She wanted a case to protect it but not cover up the color. This case was the perfect fit for her. Not only is it the high quality we expect from Otter Box, but we were able to get a clear one that lets the color of the phone shine through.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Brad
Verified Purchase:Yes
I love the durability of my new Otterbein case! Strong and yet thin so I can slide in my pocket.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com