Customer reviews from otterbox.com
OtterBox - Refurbished Excellent - Symmetry Series for Samsung Galaxy S21 5G - Clear
Average customer rating
4.3
(45 Reviews)
Rating breakdown 45 reviews
5 Stars
32
4 Stars
2
3 Stars
6
2 Stars
1
1 Star
4
81%of customers recommend this product.
(
30 out of
37)
Customer Reviews for OtterBox - Refurbished Excellent - Symmetry Series for Samsung Galaxy S21 5G - Clear
Posted by: Tom981
Verified Purchase:Yes
I have been using Otter Box products for my phones and underwater cameras for years and have never had an issue with any of the products. The Symmetry case I bought for my new Samsung Galaxy S21 is just another example of the high quality you get from Otter Box products. Always the right fit and always easy to install plus they are very competitively priced. This is a great product!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Beach Nana
Verified Purchase:Yes
This Otterbox is always a perfect fit as well as a great product. I love the little bits of shinny sparkles and at the same time, I can see the color of my phone I chose. I know my phone and screen are safe in my Otterbox.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: TinaH
Verified Purchase:Yes
I had this case for my old phone and I loved it so much I bought the same case for my new phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
Ive had the rubber otterbox or Defender phone after phone. Thought this would be the same. It is not. It slides all over the place. Whamp.
Response from otterbox.comBy OtterBox, Customer Service Team, September 20, 2021
Sorry to hear of the confusion prior to purchase, but as you've discovered, our streamlined Symmetry Series Case is quite different than the robust Defender Series Case and its outer synthetic rubber slipcover.
Just so you know, we do make the Defender Series Case for the Galaxy S21 5G, if that's your preference, and you can check it out here on our website: https://www.otterbox.com/en-us/samsung-galaxy-s21-5g/defender-series-case/77-81245.html#prefn1=featuresRefinements&prefv1=Rugged&start=1
Let us know if you have any questions, and we'll always be happy to help!
OtterBox Customer Service Team
Just so you know, we do make the Defender Series Case for the Galaxy S21 5G, if that's your preference, and you can check it out here on our website: https://www.otterbox.com/en-us/samsung-galaxy-s21-5g/defender-series-case/77-81245.html#prefn1=featuresRefinements&prefv1=Rugged&start=1
Let us know if you have any questions, and we'll always be happy to help!
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: MaryM
Verified Purchase:Yes
So happy I went with OtterBox. Love the clear case. It looks like there is no case yet my phone is protected.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jenn
Verified Purchase:Yes
It was awful. It would not go on the phone. I threw it away .
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, April 18, 2022
We're so sorry to hear that you had such a dismal impression of the Symmetry Series Case that you opted to toss the item. We wish that we'd have had the chance to help figure out a good path forward, as we do have an excellent warranty; however, we're unable to extend that to any lost, stolen, or intentionally discarded products.
If we should be so fortunate as to pique your interest again at some point down the road, please feel welcome to give us a call at 1-855-688-7269 with any Otter questions or concerns and we'll always be happy to help.
Kindly,
OtterBox Customer Service Team
If we should be so fortunate as to pique your interest again at some point down the road, please feel welcome to give us a call at 1-855-688-7269 with any Otter questions or concerns and we'll always be happy to help.
Kindly,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5
Still rocking ancient phone? Buy from the source.
on December 27, 2023
Posted by: Newphone Lolnope
Verified Purchase:Yes
As advertised, and worth buying from an OEM where they use the one and only correct model number for the case that actually fits an older gen phone. Worth!
Written by a customer while visiting otterbox.com
Posted by: S21 phone
Verified Purchase:Yes
Sturdy phone case. Not too bulky. Good to protect phone
I would recommend this to a friend!
Written by a customer while visiting otterbox.com