Customer reviews from otterbox.com
OtterBox - Refurbished Excellent - Symmetry Series for Samsung Galaxy S21 5G - Clear
Average customer rating
4.3
(45 Reviews)
Rating breakdown 45 reviews
5 Stars
32
4 Stars
2
3 Stars
6
2 Stars
1
1 Star
4
81%of customers recommend this product.
(
30 out of
37)
Customer Reviews for OtterBox - Refurbished Excellent - Symmetry Series for Samsung Galaxy S21 5G - Clear
Posted by: Roxie555
Verified Purchase:Yes
My daughter picked this out for her new phone and it so happy with it. It's much prettier than we both expected. It's not a crazy childish glitter, but more sophisticated and grown up sparkle. It's sturdy too and will keep her phone safe.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Profiler
Verified Purchase:Yes
I bought this like one month ago I am very satisfied
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
1
Does Not Fit
on April 6, 2021
Posted by: LDLn
This case does not fit the Samsung Galaxy S21 5G, the space for the camera goes over it instead of arround, leaving a gap between the case and the phone.
It is a good quality case, but not good enough for the price.
It is a good quality case, but not good enough for the price.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , April 9, 2021
Hi there!
We're sorry to hear about your disappointment with the fit of your Symmetry Series case! We greatly appreciate your feedback, and we'll be sure to get your thoughts passed up the ladder to our design team. In the meantime, if you run into any other issues with your case, please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
We're sorry to hear about your disappointment with the fit of your Symmetry Series case! We greatly appreciate your feedback, and we'll be sure to get your thoughts passed up the ladder to our design team. In the meantime, if you run into any other issues with your case, please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Brad
Verified Purchase:Yes
I love the durability of my new Otterbein case! Strong and yet thin so I can slide in my pocket.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Carol
Verified Purchase:Yes
I had a clear cover on my previous phone and ended up with cracks in the back. When I replaced my phone recently I decided to go with a more robust case. I love this one…wasn’t expecting it to have a little sparkle so that was a nice surprise, so now my lovely pink phone shows through and sparkles!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Cathy
Verified Purchase:Yes
I have had this for a month now. It looks great but am not as confident with it as I am with the Defender series. I have dropped on carpeting but I am concerned if it drops on the floor. Probably with have to spend the money and buy the Defender for piece of mind.
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: Kat58
Verified Purchase:Yes
I've had my Otterbox for about a month. This was the best decision that I made in a long time. I love the way the clear lets the color of the phone shine through.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Trish
Verified Purchase:Yes
I love everything about this case, except that it came with a few visible scuffs on it. Otherwise, couldn't be happier.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service Team, June 29, 2021
Hi, Trish!
We're sorry to hear about the condition that your Symmetry Series case was delivered in! That's certainly unusual. The good news is, we have a great warranty, so feel free to call us at 1-855-688-7269, and we'd be more than happy to get you helped out.
Best,
OtterBox Customer Service Team
We're sorry to hear about the condition that your Symmetry Series case was delivered in! That's certainly unusual. The good news is, we have a great warranty, so feel free to call us at 1-855-688-7269, and we'd be more than happy to get you helped out.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com