Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds4 Wireless Earbud Headphones - Black
Average customer rating
4.5
(386 Reviews)
Rating breakdown 386 reviews
5 Stars
305
4 Stars
33
3 Stars
19
2 Stars
9
1 Star
20
22%of customers recommend this product.
(
4 out of
18)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds4 Wireless Earbud Headphones - Black
Customer Rating
5
Galaxy pro
on August 17, 2026
Posted by: Lamamichuulaa
[This review was collected as part of a promotion.] Love my new 2026 galaxy pro buds they feel so comfortable and clear when I recieve calls also I love that they tell me I have new emails
.
.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy Buds 4 Review: Pure Audio Perfectio
on August 17, 2026
Posted by: lovegame03
[This review was collected as part of a promotion.] The Samsung Galaxy Buds 4 deliver a phenomenal audio experience that easily competes with the best wireless earbuds on the market today. Featuring a sleek, ergonomic design, they sit comfortably and securely in your ears, making them perfect for long listening sessions or intense workouts. The updated acoustic architecture provides crystal-clear highs, rich mids, and a deep, punchy bass that brings every track to life.
Active Noise Cancellation has also seen a major upgrade, effectively blocking out ambient city noise, office chatter, and background hums. The Transparency mode feels natural, allowing you to stay aware of your surroundings without removing the earbuds. Call quality is crisp and clear, thanks to improved microphone arrays that successfully isolate your voice even in windy or loud outdoor environments.
Seamless ecosystem integration makes pairing with your devices instant and hassle-free. Battery life is stellar, offering hours of continuous playback, with the compact charging case providing multiple extra charges on the go. Overall, these earbuds are an outstanding investment for anyone seeking premium sound quality and top-tier features.
Active Noise Cancellation has also seen a major upgrade, effectively blocking out ambient city noise, office chatter, and background hums. The Transparency mode feels natural, allowing you to stay aware of your surroundings without removing the earbuds. Call quality is crisp and clear, thanks to improved microphone arrays that successfully isolate your voice even in windy or loud outdoor environments.
Seamless ecosystem integration makes pairing with your devices instant and hassle-free. Battery life is stellar, offering hours of continuous playback, with the compact charging case providing multiple extra charges on the go. Overall, these earbuds are an outstanding investment for anyone seeking premium sound quality and top-tier features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
TRIED to like but is a fail
on August 16, 2026
Posted by: Seventeendayz
from California
Really sad not made for small ears always coming out not user friendly hard to find on the arm to change to next song to pause ect I brought the limited edition color its meh, a waste of money need to sell them
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
1
Value
1
Response from Samsung USBy R&R, August 18, 2026
Hello there Seventeendayz,
Thank you for choosing the Galaxy Buds4 and sharing your experience. Their compact design, responsive media controls, and seamless connectivity with Galaxy devices are tailored for convenient listening in your daily life. We understand that it can be challenging when the fit isn’t ideal for smaller ears, and that the stem controls may be harder to locate than expected. Your feedback is invaluable in helping Samsung improve comfort and usability across the Galaxy Buds lineup.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for choosing the Galaxy Buds4 and sharing your experience. Their compact design, responsive media controls, and seamless connectivity with Galaxy devices are tailored for convenient listening in your daily life. We understand that it can be challenging when the fit isn’t ideal for smaller ears, and that the stem controls may be harder to locate than expected. Your feedback is invaluable in helping Samsung improve comfort and usability across the Galaxy Buds lineup.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
Nice Features - Won't stay in my ears.
on August 16, 2026
Posted by: Disappointed
I bought the Galaxy Buds4 and they will NOT stay in my ears. They spend more time on the ground vs in my ears. I'[m sure if I keep them they will be lost in a matter of days. No way I could walk with these in, let alone run. Seems like a nice design. Volume and song selection is nice and works well.
Response from Samsung USBy R&R, August 18, 2026
Hi there,
Thank you for choosing the Galaxy Buds4 and for sharing your experience. Their responsive controls, clear audio, and compact design make every day listening simple and convenient. We’re glad to hear you’re enjoying the volume and song controls, and we understand how frustrating it can be when the Buds do not stay securely in place during daily activities. The fit is important, and we have a great article linked below that provides details on how to achieve the perfect fit with your Galaxy Buds4. It’s all about the proper placement. Your feedback helps Samsung continue to refine the fit experience for the Galaxy Buds.
How to wear the Samsung Galaxy Buds4 or Buds4 Pro
From
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for choosing the Galaxy Buds4 and for sharing your experience. Their responsive controls, clear audio, and compact design make every day listening simple and convenient. We’re glad to hear you’re enjoying the volume and song controls, and we understand how frustrating it can be when the Buds do not stay securely in place during daily activities. The fit is important, and we have a great article linked below that provides details on how to achieve the perfect fit with your Galaxy Buds4. It’s all about the proper placement. Your feedback helps Samsung continue to refine the fit experience for the Galaxy Buds.
How to wear the Samsung Galaxy Buds4 or Buds4 Pro
From
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
VERY POOR FIT
on August 14, 2026
Posted by: jtinokc
[This review was collected as part of a promotion.] I selected this model during the upgrade process. Excited to compare them against my wife's Beats Buds. I would choose the Beats Buds 100x over the Samsung buds I received. The Samsung buds do not fit in the ear well or comfortably. Loose all the time. I'm giving them away that's how disappointed I am with the product. The Buds 4 Pro looks more promising but not paying the extra money.
Value
1
Response from Samsung USBy R&R, August 19, 2026
Greetings jtinokc,
Thank you for choosing the Galaxy Buds4 and sharing your experience. Their compact design, immersive audio, and seamless connectivity with Galaxy devices make them ideal for convenient everyday listening. We understand how disappointing it can be when the earbuds feel loose and uncomfortable, especially if a secure fit was a key factor in your decision. Your feedback helps Samsung continue to refine the Galaxy Buds experience.
How to wear the Samsung Galaxy Buds4 or Buds4 Pro
From
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for choosing the Galaxy Buds4 and sharing your experience. Their compact design, immersive audio, and seamless connectivity with Galaxy devices make them ideal for convenient everyday listening. We understand how disappointing it can be when the earbuds feel loose and uncomfortable, especially if a secure fit was a key factor in your decision. Your feedback helps Samsung continue to refine the Galaxy Buds experience.
How to wear the Samsung Galaxy Buds4 or Buds4 Pro
From
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great purchase
on August 13, 2026
Posted by: Mystuff
[This review was collected as part of a promotion.] Product was awesome lived it would bye again.works great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Not a fan of the fit
on August 12, 2026
Posted by: Ck2026
[This review was collected as part of a promotion.] I chose this and expected a nice fit but unfortunately it is not for me
Value
1
Response from Samsung USBy R&R, August 18, 2026
Hey there Ck2026,
Thank you for choosing the Galaxy Buds 4 and sharing your experience. Their compact design, immersive audio, and seamless integration with Galaxy devices are designed for convenient everyday listening. We understand that earbud fit is a personal preference, and it seems this design did not provide the comfort or security you expected. Your feedback is valuable and helps Samsung refine the Galaxy Buds experience.
How to wear the Samsung Galaxy Buds4 or Buds4 Pro
From
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for choosing the Galaxy Buds 4 and sharing your experience. Their compact design, immersive audio, and seamless integration with Galaxy devices are designed for convenient everyday listening. We understand that earbud fit is a personal preference, and it seems this design did not provide the comfort or security you expected. Your feedback is valuable and helps Samsung refine the Galaxy Buds experience.
How to wear the Samsung Galaxy Buds4 or Buds4 Pro
From
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Pretty earbuds
on August 11, 2026
Posted by: Spark21
[This review was collected as part of a promotion.] I chose the buds 4 because I prefer open buds and was able to get them for free through the credits provided with the purchase of the z fold 8. Design is great although it could maybe be more compact, fits well in the ears and are comfortable. It is fairly easy to click on the buds but it is still tricky to do the volume adjustments. Noise canceling works pretty well for open buds
Value
5
Written by a customer while visiting Samsung US