Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds4 Wireless Earbud Headphones - Black
Average customer rating
4.5
(386 Reviews)
Rating breakdown 386 reviews
5 Stars
305
4 Stars
33
3 Stars
19
2 Stars
9
1 Star
20
22%of customers recommend this product.
(
4 out of
18)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds4 Wireless Earbud Headphones - Black
Customer Rating
5
I'm really productive with my tablet
on October 24, 2026
Posted by: Sankofa
[This review was collected as part of a promotion.] I love my Samsung 11 ultra tablet. I've been using the tablet series since the 6th series. I follow flossy Carter on YouTube and I love his reviews and it doesn't take much convincing for me to stick with the Samsung ecosystem. I choose Samsung for the continuity and ease with all which all the products work well together. I have a watch I have the tablet I have the s26 ultra and the butts pro 4 so I look forward to upgrading each year as the new products are released. I generally have my tablet with me everywhere I go and it reduces the need for me to carry around a laptop or anything like that. kudos!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Watch 2 ultra rocks
on October 24, 2026
Posted by: Sankofa
[This review was collected as part of a promotion.] I love my Galaxy ultra watch 2. I love the blue colorway that was exclusive to this particular model. I choose Samsung products because I'm embedded in the ecosystem. I primarily use it for sleep tracking and notification so that I can keep my phone in my pocket throughout most of the day. I get lots of compliments on it and it's been very reliable. I've upgraded watches probably since the 4 series of was generally a fan of the classic series with the rotating bezel but have gotten accustomed to not having it. It's a great product!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my buds 4
on October 24, 2026
Posted by: Sankofa
[This review was collected as part of a promotion.] When I think about earbuds I choose to turn to Samsung for my needs. I've used the last three or four models of the earbuds over the last few years. It's been helpful and convenient for buds to be included in some of my orders with tablets watch or even phones through the years. I love the fit and sound quality and battery life. When I'm at work I usually have one earbud in and I forget that it's even in my ear as the day goes on so it's lightweight and very convenient.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent sound and comfortable!
on October 24, 2026
Posted by: CuriousKat94
[This review was collected as part of a promotion.] Sound quality is amazing!
I walk alot and stays well in ear. Does not fall off or slip! I was worried if I ran it would drop, but so far they stayed in! Love the missing bud feature. Let's out a noise and you can check on app where Iwas the last place you left.
Love the bass and sound.
I walk alot and stays well in ear. Does not fall off or slip! I was worried if I ran it would drop, but so far they stayed in! Love the missing bud feature. Let's out a noise and you can check on app where Iwas the last place you left.
Love the bass and sound.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best ear buds I've ever use.
on October 22, 2026
Posted by: Saloneicon
[This review was collected as part of a promotion.] The Samsung Galaxy Buds4 offer a premium design, convenient controls, and useful integration with compatible Samsung Galaxy devices. Their customizable equalizer provides flexibility for different listening preferences, while the open design may appeal to users who dislike silicone ear tips.
However, the fit can feel loose depending on ear shape, which can affect comfort, sound quality, and noise cancellation. Bass may sound limited, and background noise remains noticeable. Battery life of approximately 4½–5 hours per charge may require charging during extended use. Reviews of call quality are mixed, particularly in noisy environments, and some advanced features require a compatible Samsung phone.
Overall, the Galaxy Buds4 are a reasonable option for Samsung users who prefer an open fit. However, they may be less suitable for those who prioritize strong noise cancellation, deep bass, or extended battery life. Word count
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound! Ambient optimization rocks
on October 22, 2026
Posted by: S26Ultra
[This review was collected as part of a promotion.] These really exceeded my expectations. I love the ambient pass though so I can hear around me as well or switch it to noise canceling when you want to tune it all out. I chose these buds because they've got you covered either way!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
All the reasons why I Chose these earbuds
on October 19, 2026
Posted by: KStoneR
[This review was collected as part of a promotion.] I chose these buds because for one their Samsung, so I know the quality is gonna be top-notch. Secondly, I already had the Samsung buds 3F. E the entry-level version and they were very superior to all the other entry-level. Earbuds, I've had prior in my life. Thirdly, I like these because I can control my music. The volume I can control, changing the songs all with the earbuds themselves. By simply squeezing them a couple times or rubbing my finger up-and-down the side of the earbuds. The touch features are the main selling point for me And why I chose these earbuds.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
What a headache!!
on October 15, 2026
Posted by: Jaime
from Texas
[This review was collected as part of a promotion.] Do not buy!!! Useless at times, especially when connected to android auto. When using android auto, they say they are connected but no sound comes out of them! You gotta select the Buds every time you make or answer a call. Tried the latest update, didn't change anything. Use airpods instead of these useless buds. Got these free with the fold 8, but can't exchanged them for anything else. They will make a great paper weight.
Features
1
Performance
1
Design
2
Value
1
Response from Samsung USBy R&R Team, October 16, 2026
Hi there Jaime, thank you for sharing your experience of your Samsung Galaxy Buds4 with us. We understand how frustrating it is when your device is not operating as intended or expected. We have shared links to a few troubleshooting guides to help you with the connection of your earbuds to your devices. We have also shared a link to the Samsung Support Team to assist you further if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US