Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds4 Wireless Earbud Headphones - Black
Average customer rating
4.5
(386 Reviews)
Rating breakdown 386 reviews
5 Stars
305
4 Stars
33
3 Stars
19
2 Stars
9
1 Star
20
22%of customers recommend this product.
(
4 out of
18)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds4 Wireless Earbud Headphones - Black
Customer Rating
5
Great sound!
on August 31, 2026
Posted by: Shelton58
[This review was collected as part of a promotion.] I chose the Samsung ear buds because they were easy to pair with my Samsung Ultra and have a great sound. I believe Samsung products are the best. I bought 2 more ear buds for my family as gifts. They are very happy about having them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The earbuds look sleek
on August 26, 2026
Posted by: Love2hearthemusic
[This review was collected as part of a promotion.] I chose to upgrade from earbud 3 to earbud 4, the ear mold feel much comfortable. The sound background and beat sound great....thumbs up.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not a good fit
on August 25, 2026
Posted by: Jayjay
from Los Angeles
Maybe it's my ear but I feel like this will fall off. I doesn't feel secure. Maybe a different brand or type will work better.
Features
3
Performance
3
Design
2
Value
2
Response from Samsung USBy R&R Team, August 26, 2026
Hey Jayjay, thank you for your feedback on your Samsung Galaxy Buds4. We understand how important it is to feel that the fit of your earbuds is secure for prolonged usage every day. We have provided a link to an article to assist you with the fit, and you can also perform a fit test while wearing your earbuds and connected to your Samsung Galaxy device. We have also provided a link to the Samsung Support Team to assist you further if this matter continues with your device. We appreciate you being a Samsung customer. -Elizabeth
How to wear the Samsung Galaxy Buds4 or Buds4 Pro
https://www.samsung.com/us/support/answer/ANS10007667/
Samsung Support
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Samsung Community
smsng.us/Samsung-Community
Facebook
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How to wear the Samsung Galaxy Buds4 or Buds4 Pro
https://www.samsung.com/us/support/answer/ANS10007667/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Totally amazing!
on August 24, 2026
Posted by: Ivana157
[This review was collected as part of a promotion.] I chose these model since I dont like the squishy part ofnthe pros and I love them! Sounds quality is really nice and the cases for this are adorable
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Don't Fit Like A Glove.
on August 24, 2026
Posted by: Judy2ndBorn
[This review was collected as part of a promotion.] I chose the Galaxy buds 4, where as I should of chosen the pro model, the fit is horrible, the only reason I gave it two stars is because I love Samsung products, I wish I could trade them in.
Value
2
Response from Samsung USBy R&R Team, August 26, 2026
Hi there Judy2ndBorn, we appreciate you sharing your experience of your Samsung Galaxy Buds4 with us. We completely understand how important the ideal and secure fit of your earbuds is to you every day for prolonged usage and enjoyment. We have provided a link to an article to help you with the fit of your earbuds at your convenience. You can also use your Samsung Galaxy device to perform a fit test with your earbuds. Lastly, we have provided a link to the Samsung Support Team to assist you further if you have questions about your device, or continue to experience frustrations during your usage. We appreciate you being a Samsung customer. -Elizabeth
How to wear the Samsung Galaxy Buds4 or Buds4 Pro
https://www.samsung.com/us/support/answer/ANS10007667/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear the Samsung Galaxy Buds4 or Buds4 Pro
https://www.samsung.com/us/support/answer/ANS10007667/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Response from Samsung USBy R&R, August 26, 2026
Hey Judy2ndBorn,
Thank you for choosing the Galaxy Buds 4 and for your continued support of Samsung. These earbuds offer wireless convenience, immersive audio, and a lightweight design, perfect for everyday listening. We understand that the fit may not have provided the secure and comfortable experience you expected. Your honest feedback is greatly appreciated by Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for choosing the Galaxy Buds 4 and for your continued support of Samsung. These earbuds offer wireless convenience, immersive audio, and a lightweight design, perfect for everyday listening. We understand that the fit may not have provided the secure and comfortable experience you expected. Your honest feedback is greatly appreciated by Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The best Semi in Ear Buds
on August 22, 2026
Posted by: Many91
[This review was collected as part of a promotion.] This are very comfortable, and i love the feel onmy ears, no pressure at all.
The sound quality its great, without the seal Bass its not as it should, ut with some propper EQ that its
I chose this ones to use at work, becuase the are not sealed, the transparency mode its great,and it works super good, and the ANC works very good for this style of bud, it does not cancel all the noises, but it lowers down noise and sometimes that its just enough.
For me The best semi in ear i ever used.
The sound quality its great, without the seal Bass its not as it should, ut with some propper EQ that its
I chose this ones to use at work, becuase the are not sealed, the transparency mode its great,and it works super good, and the ANC works very good for this style of bud, it does not cancel all the noises, but it lowers down noise and sometimes that its just enough.
For me The best semi in ear i ever used.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on August 21, 2026
Posted by: ReadyUse
[This review was collected as part of a promotion.] I chose these earns as my device because of the quality and the fit. They are ready to set up and use. I love that the literally stay charged for weeks before I have to charge them up. Very nice!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
The product is great
on August 19, 2026
Posted by: Semere
[This review was collected as part of a promotion.] Mention the phrase is very good.tge new device is love it ?
Value
4
Written by a customer while visiting Samsung US