Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds4 Wireless Earbud Headphones - Black
Average customer rating
4.5
(386 Reviews)
Rating breakdown 386 reviews
5 Stars
305
4 Stars
33
3 Stars
19
2 Stars
9
1 Star
20
22%of customers recommend this product.
(
4 out of
18)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds4 Wireless Earbud Headphones - Black
Customer Rating
5
I hear what I want to hear when I want to.
on September 20, 2026
Posted by: meangene818
[This review was collected as part of a promotion.] I chose the Samsung Galaxy Bud 4 2026 bluetooth Earbuds, I got mine in White. Functionally so if I drop them, or when I drop them they are easy to see. Although there find my earbuds feature works right out of the box after you connect them to your mobile device and have a descreet sound effect when inniated to assist the perilous search for misplaced earbuds. Like many rather high quality wearables have a last known location, coupled individually can locate earch separate earbud and specify which one is where. Not that interested in the AI voice commands, but is oddly useful but can be weirdly naggy, so I only use the specified voice notification when using handsfree while driving or just locked in tasks and staying off my phone to be slightly more productive. Voice calls with the earbuds are amazing and work very well when they are connected, and actually are easy to fix when there's an issue. The downside is you can hear your friends great on the call, but sometimes they need to up there game, because either the mic isn't always connected for the call or they don't have dope earbuds for there call. Battery last wildly long that you actually might forget they need to be charged once in a while, luckily they charge HELLLA FAST and after about an HOUR or so you can get a full charge off the case and leave the case to recuperate its given charge to the buds. Build wise its pretty comfortable, strong and reliable after some abuse it hasn't shown any wear and tear so far.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Disappointing, not connection when making calls
on September 16, 2026
Posted by: Disappointed Ear Buds
Disappointing, they do not connect very well when making calls. I am using the S24 Ultra, I can't hear the caller, nor can they hear me. All other audio works. But the calls aren't working.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, September 17, 2026
Hello there, thank you for sharing your experience of your Samsung Galaxy Buds4 with us. We know how important your phone calls are to you, and needing the hands free capabilities your earbuds can provide. We have provided a link to an article to help you with this experience at your convenience. We have also provided a link to the Samsung Support Team to assist you further if you continue to experience this matter with your earbuds, or you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
Samsung Support
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Samsung Community
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Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I Love my Galaxy Buds4
on September 13, 2026
Posted by: Mindro
[This review was collected as part of a promotion.] I chose the Galaxy Buds4 when I was shopping for earphones; they are practical and small with a long battery life and an impressive noise-canceling feature for the price.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
These buds are awesome clarity is exemplary.
on September 12, 2026
Posted by: Klyde333
[This review was collected as part of a promotion.] "I chose" these buds because all my other Samsung products have been better than any products I've previously had.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my buds
on September 10, 2026
Posted by: Ish4lo
[This review was collected as part of a promotion.] I like the noise-canceling function. Especially when I’m studying or just want a little moment of peace for my self.
Overall it's very awesome and I love it. I am glad that I bought it.
Overall it's very awesome and I love it. I am glad that I bought it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Watch Ultra 2
on September 7, 2026
Posted by: poky3210
[This review was collected as part of a promotion.] I bought the Galaxy Buds 4 about a month ago. I couldn't have made a better choice. These things a great. They have tremendous sound range. The highs are nice and crisp and the lows are much better than they should be for something this small. The only problem I've had with these are the same problem I've had with all of the Galaxy buds. The ear buds fitting part of the buds never seem to work it's always saying the fit isn't right but I've tried different size tips and get the same problem. So I listen to them that way and they sound great so I don't know. But all in all these things are fantastic
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
40mm nice fit
on September 7, 2026
Posted by: MyzzzP
[This review was collected as part of a promotion.] I had the watch 7 44 or 43mm. Nice but too big for my wrist this one fits good. Mostly like the last several generations to me. Nice watch but I dnt see much difference in usage from the 7
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great buds could be louder
on September 7, 2026
Posted by: MyzzzP
[This review was collected as part of a promotion.] Respectfully they can be louder, offer noise canceling in singular buds and have more sensitive hand gestures recognition. I repeat them and some times they work but mostly not!
Value
4
Written by a customer while visiting Samsung US