Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds4 Wireless Earbud Headphones - Black
Average customer rating
4.5 out of 5
4.5
(386 Reviews)
Open Ratings Snapshot
Rating breakdown 386 reviews
5 Stars
305
4 Stars
33
3 Stars
19
2 Stars
9
1 Star
20
22%of customers recommend this product. 
(
4 out of 18
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds4 Wireless Earbud Headphones - Black
Customer Rating
4 out of 5
4
Love the new look
on March 10, 2026
Posted by: MelRoy
[This review was collected as part of a promotion.] I love the new look of the buds design. Very sleek and nice. I love how they fit in the ears. And the audio quality is so much better than before. Battery life seems to be good so far. The touch controls could be little better as it didn't recognize mine often. It could be my lack of understanding of the product. The galaxy AI features are really great as well. Adaptive noise cancellations, etc... are great news additions.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best wireless earbuds
on March 10, 2026
Posted by: Hugo956
[This review was collected as part of a promotion.] Amazing sounding earbuds, fits in my ears perfectly and I love the new design for the case and earbuds. #GalaxyAI
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product
on March 10, 2026
Posted by: Jars87
[This review was collected as part of a promotion.] I love that there's no outside noise, and it's not at all bothersome to the ear.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Simply perfection.the king
on March 10, 2026
Posted by: Thepegasox
[This review was collected as part of a promotion.] Definitely. The difference in battery life and camera processing is night and day. better at artificial intelligence
Value
5 out of 5
5
Response from Samsung USBy R&R, March 10, 2026
Hey there Thepegasox,
Thank you for sharing your experience with your Galaxy Buds4 Pro. Samsung has developed audio quality to enhance the benefits of Galaxy AI and the functionality of the Galaxy ecosystem. We appreciate having you as part of the Samsung family.
-Ty

Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is amazing
on March 10, 2026
Posted by: LuhFlame17
[This review was collected as part of a promotion.] The galaxy buds 4 pro are a very nice upgrade from the galaxy buds 3 pro. The noice cancelation and ambient mode are improved. The sound quality is also better. It sound a lot more crisp and the bass is better.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
These headphones are amazing
on March 10, 2026
Posted by: Lovemysamsung
[This review was collected as part of a promotion.] The new pros are amazing.. from the AI features to noise cancelations
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Bud pro 4 experience
on March 10, 2026
Posted by: Phatkat
[This review was collected as part of a promotion.] Great sound and the fit is perfect. And by the way battery life is awesome.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best ever. They keep improving them
on March 10, 2026
Posted by: Lufercas
[This review was collected as part of a promotion.] Samsung found a way to make the bud3 even better with this new buds 4 pro. Excellent
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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