Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds4 Wireless Earbud Headphones - Black
Average customer rating
4.5
(386 Reviews)
Rating breakdown 386 reviews
5 Stars
305
4 Stars
33
3 Stars
19
2 Stars
9
1 Star
20
22%of customers recommend this product.
(
4 out of
18)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds4 Wireless Earbud Headphones - Black
Customer Rating
4
Disastrous Case
on March 11, 2026
Posted by: BoosDad
[This review was collected as part of a promotion.] Disappointed that the case that won't stay shut has returned: drop the case, and your buds fly everywhere, especially on smooth floors.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Most Comfortable Earbuds I’ve Used
on March 11, 2026
Posted by: DrEvil
[This review was collected as part of a promotion.] The Galaxy Buds 4 Pro are easily my favorite earbuds I have owned. From the moment I started using them, the comfort and sound quality immediately stood out.
One of the best design improvements is the foam ear tips. They create a secure fit while remaining extremely comfortable, even during long listening sessions. Unlike many earbuds that tend to stretch or fatigue the ear over time, these feel soft and natural while still staying firmly in place.
The sound quality is excellent. Music sounds clear and balanced with strong bass, detailed mids, and crisp highs. Whether listening to music, podcasts, or taking calls, everything comes through with impressive clarity.
Noise cancellation is also very effective. It does a great job reducing background noise while still maintaining natural sounding audio. The transparency features are helpful as well when you need to quickly hear what is happening around you.
The integration with Galaxy AI features adds another level of convenience. It helps make the overall experience feel smarter and more connected when using them with a compatible device.
Battery life has been very solid, and the charging case is compact and easy to carry. Pairing with my phone is fast and reliable, and the connection remains stable throughout the day.
Battery life has been very solid, and the charging case is compact and easy to carry. Pairing with my phone is fast and reliable, and the connection remains stable throughout the day.
Overall, the Galaxy Buds 4 Pro deliver an excellent combination of comfort, sound quality, and intelligent features. They have quickly become my go-to earbuds for everyday use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nailed it !
on March 11, 2026
Posted by: Keno418
[This review was collected as part of a promotion.] The fit and sound are immaculate . The buds 4 pro are the best buds out , hands down
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wow awsome
on March 11, 2026
Posted by: TKHAMMER
[This review was collected as part of a promotion.] Got the new headphones with my s26 ultra. It's like a dream come true. Used them today for the first time with my new phone at the gym. Everything is superb. Sound quality, how they fit in My ear. And believe me I have a ton of headphones. These are great. Super light too don't feel a thing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The features are nice
on March 11, 2026
Posted by: Blindz
[This review was collected as part of a promotion.] I enjoy the product including the ANC and call quality when In a noisy place because i use them in the gym and while working however everytime I receive or make a call the other person can't hear me well or at all at times until I remove and put back In my ear buds, im also not impressed with the rose gold, overall I am still satisfied but am looking forward to new updates and refinements of the product
Value
3
Response from Samsung USBy R&R, March 13, 2026
Hey there Blindz,
Thank you for reaching out and sharing your experience with your Galaxy Buds4. If the person on the receiving end is having difficulty hearing you, even after you readjust your earbuds, please contact our Samsung Support Team. We would like to understand more about the issue so we can assist you better. Thank you for your feedback, and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reaching out and sharing your experience with your Galaxy Buds4. If the person on the receiving end is having difficulty hearing you, even after you readjust your earbuds, please contact our Samsung Support Team. We would like to understand more about the issue so we can assist you better. Thank you for your feedback, and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Sound quality is amazing
on March 11, 2026
Posted by: Ultralover18
[This review was collected as part of a promotion.] I use these headphone for the gym and it's been great so far. I tend to struggle with them staying on during exercise and these have been staying put. They're also really comfortable and don't hurt the inside of my ears after long use the way other headphone do. With Galaxy AI it's so easy to control without having to even pick up your phone and also love the live translation feature it provides, it's come in handy a few times.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Increadible sound quality with Bass
on March 10, 2026
Posted by: Happyshopper
[This review was collected as part of a promotion.] I am absolutely obsessed with the Samsung Galaxy Buds 4 pro. The audio is increadible and the base is just a total Game changer and im so glad I upgraded to the newest Buds!!!!
Over the years of having samsung buds I find it much more worth spending a bit more money and getting the pro models. While the regular models are good, the upgrade experience on the pros are just so much better. I also am a huge fan that the pro models have the ear tips because it is much more conferable sitting in my ear. #GalaxyAI
Overall I am really enjoying using the Galaxy Buds 4 pro!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sounds
on March 10, 2026
Posted by: Stanface
[This review was collected as part of a promotion.] Better than last year's model I think it was better sound better quality everything about it was better than anything the case
Value
5
Written by a customer while visiting Samsung US