Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds4 Wireless Earbud Headphones - Black
Average customer rating
4.5
(386 Reviews)
Rating breakdown 386 reviews
5 Stars
305
4 Stars
33
3 Stars
19
2 Stars
9
1 Star
20
22%of customers recommend this product.
(
4 out of
18)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds4 Wireless Earbud Headphones - Black
Customer Rating
5
10/10 great earbuds
on March 13, 2026
Posted by: Dpres24
[This review was collected as part of a promotion.] They make using galaxy ai more seemless. The audio quality is phenomenal and the pinch controls are really convenient. I usually use them for music but the quality for videos is just as good. Overall they're probably the best ear buds I've used up to this point
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fit's very comfortable and easy to use
on March 13, 2026
Posted by: Dawron
[This review was collected as part of a promotion.] The easy AI features and translation features make it a must have. Comfort you could wear all day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great listening
on March 13, 2026
Posted by: Darksyd
[This review was collected as part of a promotion.] I love what you've done with the new earbuds they're so comfy in my ears.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxi buds 4
on March 12, 2026
Posted by: sagitariusllc
[This review was collected as part of a promotion.] "The previous Samsung earbuds, the Buds 3, are better because they have a light; I find them more dynamic. The case feels more consistent and sturdier. These latest ones feel a bit lighter. I have both, but I prefer the previous version, even though the new ones have slightly better sound."
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound
on March 12, 2026
Posted by: Romlove
[This review was collected as part of a promotion.] Great product. Sound is just amazing. Love my galaxy buds 4pro. AI futures are awesome.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
These will not stay in my ears. They are painful.
on March 12, 2026
Posted by: Mary
These earbuds fall out of my ears constantly. They are not comfortable. My ears are very small, but my sister can wear these, shake her head from side to side and they never fell out. They are five stars for her, but a 1 for me.
Response from Samsung USBy R&R, March 16, 2026
Hi Mary,
Thank you for sharing your feedback with us. We appreciate hearing from our users about their experience with the Galaxy Buds4. The open-type design is intended to offer a lighter and more comfortable listening experience, which may feel different compared to sealed in-ear earbuds. We value your input, and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for sharing your feedback with us. We appreciate hearing from our users about their experience with the Galaxy Buds4. The open-type design is intended to offer a lighter and more comfortable listening experience, which may feel different compared to sealed in-ear earbuds. We value your input, and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on March 11, 2026
Posted by: Bachi71
[This review was collected as part of a promotion.] The new buds are fantastic, the GALAXY AI feature on all of the products its absolutely wonderful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Earbuds
on March 11, 2026
Posted by: Tamir1
[This review was collected as part of a promotion.] Connects semeeslly great switching between devices and great ANC
Value
5
Written by a customer while visiting Samsung US