Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds4 Wireless Earbud Headphones - Black
Average customer rating
4.5
(386 Reviews)
Rating breakdown 386 reviews
5 Stars
305
4 Stars
33
3 Stars
19
2 Stars
9
1 Star
20
22%of customers recommend this product.
(
4 out of
18)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds4 Wireless Earbud Headphones - Black
Customer Rating
5
Great product
on March 14, 2026
Posted by: Diana
from Starkville, Mississippi
I love it. The design is great. It fits in my ears, and super easy to connect.
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
My favorite buds
on March 13, 2026
Posted by: Tabscoob71
[This review was collected as part of a promotion.] I love that this bud is bounding with an AI galaxy. It makes it versatile and more useful than only for playing music, now I can using it on my work activities as an translator.. also, Im also using it to get better rest. I can sleep with it and doesn't bother my ears at all. It's really nice.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love them
on March 13, 2026
Posted by: Rachel94
[This review was collected as part of a promotion.] The nee bugs are amazing I love the new Galaxy AI feature and the new voice control,is my favorite!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy buds 4
on March 13, 2026
Posted by: Nick1742
[This review was collected as part of a promotion.] These buds are a massive step up in quality. The sound effects feel more polished, but the real winner is the new adaptive noise cancellation, which handles ambient changes perfectly. AI integration (Gemini/Bixby) is faster and more reliable than ever. With a more premium, high-end build, these definitely feel like a flagship product compared to the older models.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Better than the last Earbuds
on March 13, 2026
Posted by: Sailfish
[This review was collected as part of a promotion.] The sounds quality is way better than the previous earbuds. However I wish we coukd still have just a little more highrr sound volume which was a big issue with the previous buds.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love theses buds
on March 13, 2026
Posted by: Hectorious
[This review was collected as part of a promotion.] What can I say I love these buds Great features like head gestures for answering and hanging up the phone call Great AI features and the sound quality is excellent and most of all they're very comfortable definitely keepers would recommend to everyone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the design
on March 13, 2026
Posted by: Melbellbuds4
[This review was collected as part of a promotion.] I love the design ,love wear the controls are so you dont press and end calls in error ,fits perfect in my ear
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Great features. Wouldn't stay in my ears
on March 13, 2026
Posted by: Cram2442
from San Diego, CA
I really liked the features and sound from these. Unfortunately I could not get them to stay in my ears for very long. After about 10-15 of wearing they would continously fall out. Had to return them.
I would recommend this to a friend!
Features
5
Performance
5
Design
2
Value
4
Response from Samsung USBy R&R, March 16, 2026
Hey Cram2442,
Thank you for taking the time to share your experience with the Galaxy Buds4.
The Galaxy Buds are designed to deliver immersive sound while remaining lightweight enough for everyday listening. Many Galaxy users enjoy trying different fit options and listening modes, which help personalize how the Buds perform in various settings. Getting a proper fit ensures the best sound quality and a more comfortable experience. It also helps prevent the earbuds from falling out, and no one wants to lose one!
To identify which earbud goes in which ear, look on the lower, inside-facing part of the bud. Between the two metallic dots, which are the charging contacts, you'll see an "L" for the left earbud or an "R" for the right earbud.
- Insert the R bud into your right ear, with the "R" facing you.
- Insert the L bud into your left ear, with the "L" facing you.
Tilt the bud slightly so that the microphone on the bottom points toward your mouth instead of straight down. You can adjust the buds by rotating them forward and backward until they feel right.
If you have the Buds4 Pro model, you can perform an earbud fit test to make sure you have the proper fit.
Please see our online article below for more information on how to get the perfect fit with your Galaxy Buds4.
The Buds lineup continues to offer a compact audio experience across the Galaxy ecosystem. We appreciate your feedback.
Thank you for being a valued member of the Samsung community!
How to wear the Samsung Galaxy Buds4 or Buds4 Pro
https://www.samsung.com/us/support/answer/ANS10007667/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to share your experience with the Galaxy Buds4.
The Galaxy Buds are designed to deliver immersive sound while remaining lightweight enough for everyday listening. Many Galaxy users enjoy trying different fit options and listening modes, which help personalize how the Buds perform in various settings. Getting a proper fit ensures the best sound quality and a more comfortable experience. It also helps prevent the earbuds from falling out, and no one wants to lose one!
To identify which earbud goes in which ear, look on the lower, inside-facing part of the bud. Between the two metallic dots, which are the charging contacts, you'll see an "L" for the left earbud or an "R" for the right earbud.
- Insert the R bud into your right ear, with the "R" facing you.
- Insert the L bud into your left ear, with the "L" facing you.
Tilt the bud slightly so that the microphone on the bottom points toward your mouth instead of straight down. You can adjust the buds by rotating them forward and backward until they feel right.
If you have the Buds4 Pro model, you can perform an earbud fit test to make sure you have the proper fit.
Please see our online article below for more information on how to get the perfect fit with your Galaxy Buds4.
The Buds lineup continues to offer a compact audio experience across the Galaxy ecosystem. We appreciate your feedback.
Thank you for being a valued member of the Samsung community!
How to wear the Samsung Galaxy Buds4 or Buds4 Pro
https://www.samsung.com/us/support/answer/ANS10007667/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US