Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds4 Wireless Earbud Headphones - Black
Average customer rating
4.5
(386 Reviews)
Rating breakdown 386 reviews
5 Stars
305
4 Stars
33
3 Stars
19
2 Stars
9
1 Star
20
22%of customers recommend this product.
(
4 out of
18)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds4 Wireless Earbud Headphones - Black
Customer Rating
4
Excellent
on September 27, 2026
Posted by: JMS9431
[This review was collected as part of a promotion.] I chose the Samsung Buds because Samsung is a brand I trust and it's affordable. The sound quality is great and I can switch between adaptive, ambient, and noise canceling features depending on what I'm doing. I use my Samsung Buds and my Samsung phone daily for streaming music, watching movies, gaming, work calls, and listening to sports. The fit is comfortable for all day wear, the battery lasts, and the noise canceling is perfect for work and travel.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
A new addition
on September 27, 2026
Posted by: Naturaltalent
[This review was collected as part of a promotion.] With my continuous work day i need to be able to listen while working so " I chose " the buds 4 which bring style and ease of first and foremost. I love how you pinch them to pause vs touch especially while wearing work gloves.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Forever
on September 26, 2026
Posted by: Sushi365
[This review was collected as part of a promotion.] Im being honest now...there is no other brand that will make me feel great. Samsung products are the best, it will be my favorite for the rest of my life. I feel sorry for Ap@^ users, the only priducts that can make u feel great is here. This buds feel great and sounds amazing...thx guys for keeping our hype up.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Horrible fit
on September 25, 2026
Posted by: TheCoach
from Ohio
I wish this could be positive because I like the phones, but these buds are an absolute joke. The fit is horrible. The quality of the sound doesn't mean anything when the buds fall out at the slightest movement. Extremely disappointed.
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
1
Value
1
Response from Samsung USBy R&R Team, September 28, 2026
Hello TheCoach, thank you for sharing your experience of your Samsung Galaxy Buds4 with us. We completely understand how important a secure fit is to your prolonged usage and enjoyment of your earbuds. We have provided a link to an article to help you with the ideal placement of the earbuds for the fit. We also recommend using your Samsung Galaxy device to perform a fit test with your earbuds. We have lastly, provided a link to the Samsung Support Team to assist you any time you have questions or experience frustrations with your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
How to wear the Samsung Galaxy Buds4 or Buds4 Pro
https://www.samsung.com/us/support/answer/ANS10007667/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear the Samsung Galaxy Buds4 or Buds4 Pro
https://www.samsung.com/us/support/answer/ANS10007667/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I hear what I want to hear when I want to.
on September 20, 2026
Posted by: meangene818
[This review was collected as part of a promotion.] I chose the Samsung Galaxy Bud 4 2026 bluetooth Earbuds, I got mine in White. Functionally so if I drop them, or when I drop them they are easy to see. Although there find my earbuds feature works right out of the box after you connect them to your mobile device and have a descreet sound effect when inniated to assist the perilous search for misplaced earbuds. Like many rather high quality wearables have a last known location, coupled individually can locate earch separate earbud and specify which one is where. Not that interested in the AI voice commands, but is oddly useful but can be weirdly naggy, so I only use the specified voice notification when using handsfree while driving or just locked in tasks and staying off my phone to be slightly more productive. Voice calls with the earbuds are amazing and work very well when they are connected, and actually are easy to fix when there's an issue. The downside is you can hear your friends great on the call, but sometimes they need to up there game, because either the mic isn't always connected for the call or they don't have dope earbuds for there call. Battery last wildly long that you actually might forget they need to be charged once in a while, luckily they charge HELLLA FAST and after about an HOUR or so you can get a full charge off the case and leave the case to recuperate its given charge to the buds. Build wise its pretty comfortable, strong and reliable after some abuse it hasn't shown any wear and tear so far.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Sound and Comfortable Fit
on September 20, 2026
Posted by: TechExplorer
[This review was collected as part of a promotion.] I chose the Galaxy Buds4 because I wanted earbuds that are comfortable, easy to use, and provide great sound for everyday listening. The audio is clear and balanced, with good detail for music, movies, and videos. They fit comfortably in my ears and stay secure during regular daily activities.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I hear what I want to hear when I want to.
on September 20, 2026
Posted by: meangene818
[This review was collected as part of a promotion.] I chose the Samsung Galaxy Bud 4 2026 bluetooth Earbuds, I got mine in White. Functionally so if I drop them, or when I drop them they are easy to see. Although there find my earbuds feature works right out of the box after you connect them to your mobile device and have a descreet sound effect when inniated to assist the perilous search for misplaced earbuds. Like many rather high quality wearables have a last known location, coupled individually can locate earch separate earbud and specify which one is where. Not that interested in the AI voice commands, but is oddly useful but can be weirdly naggy, so I only use the specified voice notification when using handsfree while driving or just locked in tasks and staying off my phone to be slightly more productive. Voice calls with the earbuds are amazing and work very well when they are connected, and actually are easy to fix when there's an issue. The downside is you can hear your friends great on the call, but sometimes they need to up there game, because either the mic isn't always connected for the call or they don't have dope earbuds for there call. Battery last wildly long that you actually might forget they need to be charged once in a while, luckily they charge HELLLA FAST and after about an HOUR or so you can get a full charge off the case and leave the case to recuperate its given charge to the buds. Build wise its pretty comfortable, strong and reliable after some abuse it hasn't shown any wear and tear so far.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I hear what I want to hear when I want to.
on September 20, 2026
Posted by: meangene818
[This review was collected as part of a promotion.] I chose the Samsung Galaxy Bud 4 2026 bluetooth Earbuds, I got mine in White. Functionally so if I drop them, or when I drop them they are easy to see. Although there find my earbuds feature works right out of the box after you connect them to your mobile device and have a descreet sound effect when inniated to assist the perilous search for misplaced earbuds. Like many rather high quality wearables have a last known location, coupled individually can locate earch separate earbud and specify which one is where. Not that interested in the AI voice commands, but is oddly useful but can be weirdly naggy, so I only use the specified voice notification when using handsfree while driving or just locked in tasks and staying off my phone to be slightly more productive. Voice calls with the earbuds are amazing and work very well when they are connected, and actually are easy to fix when there's an issue. The downside is you can hear your friends great on the call, but sometimes they need to up there game, because either the mic isn't always connected for the call or they don't have dope earbuds for there call. Battery last wildly long that you actually might forget they need to be charged once in a while, luckily they charge HELLLA FAST and after about an HOUR or so you can get a full charge off the case and leave the case to recuperate its given charge to the buds. Build wise its pretty comfortable, strong and reliable after some abuse it hasn't shown any wear and tear so far.
Value
5
Written by a customer while visiting Samsung US