Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds4 Wireless Earbud Headphones - Black
Average customer rating
4.5
(386 Reviews)
Rating breakdown 386 reviews
5 Stars
305
4 Stars
33
3 Stars
19
2 Stars
9
1 Star
20
22%of customers recommend this product.
(
4 out of
18)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds4 Wireless Earbud Headphones - Black
Customer Rating
5
The sound is amazing!
on March 23, 2026
Posted by: Chinii12
[This review was collected as part of a promotion.] These are great! Sound canceling is so good. I can't hear anything even when music is off. But when it is on, the sound is crisp and immersive. Calls are great and connectivity are everything. Automatically and seamless. I would totally buy these again if I had to. The Galaxy AI feature is great because I can use them with my google assistant and it is a game changer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on March 22, 2026
Posted by: Chinky
Good quality, very comfortable and crystal clear sound, easy to connect, long battery and noise reduction is on 100
Written by a customer while visiting Samsung US
Customer Rating
3
My new Buds
on March 22, 2026
Posted by: AshleyB
[This review was collected as part of a promotion.] I didnt really like the buds because there are so light. They dont stay in my ears. I did like the range and how they stay charged for a long time.
Value
3
Response from Samsung USBy R&R, March 23, 2026
Hello AshleyB,
Thank you for sharing your experience with the Galaxy Buds4. The Buds4 are designed for lightweight comfort, long-lasting battery life, and reliable connectivity. It's important to note that the fit can vary based on ear shape and how the earbuds are positioned during use. We have an online guide that provides detailed advice on achieving a good fit with your Galaxy Buds4, and we encourage you to check it out. The link to the article is provided below. Feedback like yours is invaluable in helping us improve the Galaxy Buds series over time. Thank you for being a valued member of the Samsung community.
How to wear the Samsung Galaxy Buds4 or Buds4 Pro
https://www.samsung.com/us/support/answer/ANS10007667/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Buds4. The Buds4 are designed for lightweight comfort, long-lasting battery life, and reliable connectivity. It's important to note that the fit can vary based on ear shape and how the earbuds are positioned during use. We have an online guide that provides detailed advice on achieving a good fit with your Galaxy Buds4, and we encourage you to check it out. The link to the article is provided below. Feedback like yours is invaluable in helping us improve the Galaxy Buds series over time. Thank you for being a valued member of the Samsung community.
How to wear the Samsung Galaxy Buds4 or Buds4 Pro
https://www.samsung.com/us/support/answer/ANS10007667/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
Battery doesn't last. Left pod stopped working.
on March 21, 2026
Posted by: Elya
from Florida
Battery doesn't last. Expensive and low quality. .
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
1
Response from Samsung USBy R&R, March 23, 2026
Hi Elya,
Thank you for sharing your experience with the Galaxy Buds4. The Buds4 are designed for everyday listening, offering consistent sound quality and wireless convenience. Please note that battery performance can vary based on usage habits and connected features. We would appreciate hearing more about your experience with the battery life of your Galaxy Buds4.
At your convenience, please reach out to our Samsung Support Team to report any issues with your earbuds so we can effectively troubleshoot them with you. We are here to help and look forward to assisting you. Thank you for your review and for choosing Samsung.
Use Samsung Members to troubleshoot your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10001383/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Buds4. The Buds4 are designed for everyday listening, offering consistent sound quality and wireless convenience. Please note that battery performance can vary based on usage habits and connected features. We would appreciate hearing more about your experience with the battery life of your Galaxy Buds4.
At your convenience, please reach out to our Samsung Support Team to report any issues with your earbuds so we can effectively troubleshoot them with you. We are here to help and look forward to assisting you. Thank you for your review and for choosing Samsung.
Use Samsung Members to troubleshoot your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10001383/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Bud Pro 4 is Next Level
on March 21, 2026
Posted by: CareWhitme
[This review was collected as part of a promotion.] Wow...Pro4 is great, finally designed to stay in my ears. The sound quality is superb. The push buttons are easy to use and the Pro 4 is very stylish. Glad I decided to upgrade from Pro 3 to Pro 4.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
galaxy ai is awesome
on March 20, 2026
Posted by: wintermoon
[This review was collected as part of a promotion.] galaxy ai is phenomena an the sound is texture i really enjoy it.. Everything that it has to offer as well as your butts are the best thing that I like as far as product because I do intend this into a lot of music and therefore with the Gale, AI built-in my phone I can easily just type in our feeling or vibe or an emotion in it.Instantly shows and refers me to good music music that I have anomalous.Listen to a funny too , but I honestly think that samsung is up and coming best
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great features
on March 20, 2026
Posted by: Felix
This buds have great features, connectivity is awesome, sound is clear and top notch, and the look is great. I have problems with them staying in my ears and the battery not lasting as long as Samsung says it should. The battery has only lasted approximately 3½ hours on continuous use. I'm not sure if mine has a defect or that is how all the batteries are. I will return it.
Response from Samsung USBy R&R, March 20, 2026
Hello there Felix,
Thank you for sharing your experience with the Galaxy Buds4. The Galaxy Buds4 offer features such as HD voice calling and adaptive sound control. Their open-fit design ensures comfortable listening while maintaining a balanced sound quality. To prolong battery life, you can optimize your settings on the Galaxy Buds4 and ensure they are adequately charged. Please review our online resource linked below for tips on extending the battery life of your Galaxy Buds4. Thank you for sharing your Samsung experience!
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Buds4. The Galaxy Buds4 offer features such as HD voice calling and adaptive sound control. Their open-fit design ensures comfortable listening while maintaining a balanced sound quality. To prolong battery life, you can optimize your settings on the Galaxy Buds4 and ensure they are adequately charged. Please review our online resource linked below for tips on extending the battery life of your Galaxy Buds4. Thank you for sharing your Samsung experience!
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love the new ear buds 4 great features good sound
on March 19, 2026
Posted by: Carl12
[This review was collected as part of a promotion.] I use my Samsung galaxy earbuds 4 for streaming, videos on YouTube. I also use it to workout make it very convenient to use the AI feature to ask it to make calls and searching the web. Would recommend this to anyone.
Value
5
Written by a customer while visiting Samsung US