Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds4 Wireless Earbud Headphones - Black
Average customer rating
4.5
(386 Reviews)
Rating breakdown 386 reviews
5 Stars
305
4 Stars
33
3 Stars
19
2 Stars
9
1 Star
20
22%of customers recommend this product.
(
4 out of
18)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds4 Wireless Earbud Headphones - Black
Customer Rating
5
Great backup.
on March 29, 2026
Posted by: RobERob
[This review was collected as part of a promotion.] This compact device is perfect for your pocket, and the magnets provide a secure hold. It charges quickly and efficiently powers up your phone! #size #pocket #magnets #fastcharge
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
These buds are so comfortable!
on March 29, 2026
Posted by: RobERob
[This review was collected as part of a promotion.] These earbuds are so comfy, I've actually fallen asleep with them in! The sound quality, especially with my new S26 Ultra, is seriously amazing. The active noise canceling is super effective, especially on those noisy subways. And the ambient sound feature is really handy when I'm walking on busy streets. I'm a big fan of how the AI works with that feature, like how it picks up on sirens to switch the ambient sound on or off.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Case design and size
on March 29, 2026
Posted by: Life user
from NY
The case design makes it awkward to open, especially in the dark. It should have indentation/ indicators on the sides that your fingers can identify so when the case is in you hand you would know exactly how to orient it so you can open it without always having to spin it around due to the location of the hinge. Also the cause is way too thick. Its very noticeable when in your pocket. The previous cause was a much better size.
Features
5
Performance
5
Design
3
Value
4
Response from Samsung USBy R&R, April 2, 2026
Hello Life user,
We appreciate your feedback on the design of the Buds4 case. It is specifically designed to protect your earbuds while maintaining a compact form. Many users enjoy how it secures their earbuds and makes them easy to carry throughout the day. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
We appreciate your feedback on the design of the Buds4 case. It is specifically designed to protect your earbuds while maintaining a compact form. Many users enjoy how it secures their earbuds and makes them easy to carry throughout the day. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great warranty
on March 29, 2026
Posted by: Aniwkyp
Batterys are charged instantly, with hardly any Clarity. It fits well comfort, keeps the noise out and gets good connectivity services.
Written by a customer while visiting Samsung US
Customer Rating
5
These buds have great features
on March 28, 2026
Posted by: BLuvd1
[This review was collected as part of a promotion.] They're one of the best in technology advancement for earbuds. They are the future for listening advancement. Great listening sound quality. Sounds are amazing. Great Galaxy AI technology.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Impressive
on March 25, 2026
Posted by: Mrtp37
[This review was collected as part of a promotion.] I had the Buds 3 pro. They got returned because they just didn't sit well. Buds 4 pro are very comfortable. Stock tips which are the same as the tips on the 3 pros suddenly feel right. I put them in, did the fit test and made no needed adjustments for over 2 hours while working in the kitchen. Head gestures to answer or decline a call is nice. The AI on these is useful. Translation in real time, communication with your assistant. I am 60, these are not features that I would have imagined using let alone reviewing but technology is finally becoming useful! The sound you get from these buts is next level. I am hearing details in my music that I hadn't heard thru other ear buds. I highly recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Hands down best and BIGGEST "budget" tablet
on March 23, 2026
Posted by: Whatshisface27
[This review was collected as part of a promotion.] Absolutely have loved this tablet from the moment I purchased it. Phenomenal all the way around from speed to capability.
Highly HIGHLY recommend
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Buds 4 Galaxy Ai is getting there
on March 23, 2026
Posted by: Whatshisface27
[This review was collected as part of a promotion.] Galaxy AI is great ,
The buds 4 are amazing and as owning all the previous pro versions I suffer for TMJ so pros sometimes get uncomfortable. So I opted to try the buds 4 and not the pro version and I absolutely love them. The ANC is astonishing since these aren't a "sealed fit" like the bud tips for the pro version.
These honestly sound phenomenal and better than the buds 3 pro. And those are supposed to still be a high contender against the buds 4.
I highly recommend these. Plain and simple
Value
5
Written by a customer while visiting Samsung US