Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds4 Wireless Earbud Headphones - Black
Average customer rating
4.5
(386 Reviews)
Rating breakdown 386 reviews
5 Stars
305
4 Stars
33
3 Stars
19
2 Stars
9
1 Star
20
22%of customers recommend this product.
(
4 out of
18)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds4 Wireless Earbud Headphones - Black
Customer Rating
5
Air buds 4
on March 30, 2026
Posted by: Chsheraz49
[This review was collected as part of a promotion.] Samsung Galaxy Buds4 Pro are easily some of the best earbuds Samsung has made. The sound is rich with strong bass and clear vocals, the noise cancellation works really well, and they stay comfortable even after long use. The new design feels more premium, battery life is solid, and the extra features like head gestures and AI translation are useful. If you use a Samsung phone, these are definitely worth buying.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
These are better than Galaxy buds 3!
on March 30, 2026
Posted by: SteveB
[This review was collected as part of a promotion.] These are much better than the Galaxy buds 3 lighter in the ears and work well. The rubber tips are not the best for a fit (maybe for my ears) but bought replacement tips and every time I use a perfect fit. With the fit test on phone app. I recommend these to anyone who wants a perfect pairing with there phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great quality
on March 30, 2026
Posted by: Abe726
[This review was collected as part of a promotion.] This is a great quality ear buds. In my opinion they sound better than Bose ear buds
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
These Buds Sound So Good To Me.
on March 30, 2026
Posted by: JTMAN1976
[This review was collected as part of a promotion.] I love these Buds. They look and sound so much better, than the Buds 3 Pro to me. I don't like i can't use the head nod gestures which isn't right. I guess it's not compatible with my Z Fold 6. Once in a while the pinch gestures take a second to register but I'm sure Samsung is gonna fix this along with other performance issues with an update soon.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Comfort long lasting and reliable
on March 30, 2026
Posted by: Jess2457
[This review was collected as part of a promotion.] These buds are hands down the best I have ever owned. They are comfortable for long wear, reliable when working out, and most importantly clear with audio. No issues with outgoing and ongoing calls and when pairing to my Samsung phone using Galaxy AI has been a breeze. Whether you have an active lifestyle or work from home these buds are exactly what you need. Did I mention the battery is long lasting, which is another great perk!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone is best i ever had
on March 30, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I use my Samsung for every day use and the galaxy AI is the best
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best ear buds
on March 30, 2026
Posted by: Ricaandson
[This review was collected as part of a promotion.] Very handy, doesn't have to do anything but put in my ears. AI is on point
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Buds3 Was A Better Design
on March 30, 2026
Posted by: Shadius
[This review was collected as part of a promotion.] Having used the Galaxy Buds3 for a few years, I prefer the design of the Buds3 over the Buds4. For example, when swiping to adjust the volume on the Buds4, it feels like it'll fall off your ear. The Buds3, pressed into your ear so you wouldn't have any fear of it falling off. The Buds4's battery life seem to be shorter than the Buds3. They're always dying on me. Overall, I give the Buds4 a 6/10. I haven't used it for anything Galaxy AI related yet. Samsung still makes great products, though.
Value
3
Response from Samsung USBy R&R, April 2, 2026
Hi there Shadius,
Thank you for sharing your comparison. The Galaxy Buds4 feature a refreshed design and an upgraded audio experience that many users enjoy in their daily routines. They provide ultra-light ergonomics, high-resolution audio, advanced AI-powered call clarity, and seamless integration with Google Gemini and Bixby for hands-free assistance, keeping you connected, immersed, and effortlessly in control wherever your day takes you.
While there are similarities between the Galaxy Buds3 Pro and the Galaxy Buds4 Pro, several key features set them apart. For instance, the battery capacity has increased from 515mAh to 530mAh, enabling longer playback and talk time. Additional features include head gesture controls and a broader Bluetooth range.
We invite you to keep exploring the Galaxy Buds4 Pro. Your feedback is important to us. Thank you for being a Samsung customer!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for sharing your comparison. The Galaxy Buds4 feature a refreshed design and an upgraded audio experience that many users enjoy in their daily routines. They provide ultra-light ergonomics, high-resolution audio, advanced AI-powered call clarity, and seamless integration with Google Gemini and Bixby for hands-free assistance, keeping you connected, immersed, and effortlessly in control wherever your day takes you.
While there are similarities between the Galaxy Buds3 Pro and the Galaxy Buds4 Pro, several key features set them apart. For instance, the battery capacity has increased from 515mAh to 530mAh, enabling longer playback and talk time. Additional features include head gesture controls and a broader Bluetooth range.
We invite you to keep exploring the Galaxy Buds4 Pro. Your feedback is important to us. Thank you for being a Samsung customer!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US