Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds4 Wireless Earbud Headphones - Black
Average customer rating
4.5
(386 Reviews)
Rating breakdown 386 reviews
5 Stars
305
4 Stars
33
3 Stars
19
2 Stars
9
1 Star
20
22%of customers recommend this product.
(
4 out of
18)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds4 Wireless Earbud Headphones - Black
Customer Rating
5
Awsome ear buds
on April 13, 2026
Posted by: James0424
[This review was collected as part of a promotion.] You can use AI to answer calls messages and emails.
They can help with motion sickness and help you hear if needed . They have great sound quality and they come with ear rubbers so they can fit any ear.
They can help with motion sickness and help you hear if needed . They have great sound quality and they come with ear rubbers so they can fit any ear.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good hearing aids
on April 13, 2026
Posted by: Humbe94RD
[This review was collected as part of a promotion.] While I bought the Samsung Galaxy S26 ultra, did I buy these headphones? It's not the pros. Because I don't like the design of the gummy but it's very good. He is impressed with his technology only occasionally, it falls out of my ear, but my overall assessment is that it is a good product
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Problem with use
on April 10, 2026
Posted by: Walter
I bought a pair of Galaxy Buds 4, and the battery lasts me a total of 1 hour and 30 minutes. I don't think this is Samsung's best version, or else my unit came with defects.
Features
1
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R, April 13, 2026
Hello Walter,
Thank you for sharing your experience with the Galaxy Buds4. Battery life is a crucial factor in everyday earbud use. The Galaxy Buds4 are designed for longer listening sessions, so your feedback underscores the importance of consistent performance. We appreciate you being a Samsung customer.
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy Buds4. Battery life is a crucial factor in everyday earbud use. The Galaxy Buds4 are designed for longer listening sessions, so your feedback underscores the importance of consistent performance. We appreciate you being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely incredible!
on April 9, 2026
Posted by: GalaxyFan
[This review was collected as part of a promotion.] The Samsung Galaxy Buds4 deliver an impressive blend of comfort, sound quality, and smart functionality, making them a great choice for everyday use. Their lightweight design fits securely and comfortably, whether you're commuting, working, or exercising.
Audio performance is clear and well-balanced, with rich bass and crisp highs that enhance music, calls, and media. Noise cancellation helps block out distractions, while ambient sound mode keeps you aware of your surroundings when needed.
What truly elevates the experience is the integration of Galaxy AI. This feature adds a new level of convenience and intelligence, offering real-time translation during conversations, adaptive sound optimization based on your environment, and smart controls that anticipate your needs. Galaxy AI makes interactions smoother and more intuitive, saving time and improving usability throughout the day.
With reliable battery life and seamless connectivity, the Samsung Galaxy Buds4 are more than just earbuds—they’re a smart audio companion designed to enhance both productivity and entertainment.
I absolutely love them!
I absolutely love them!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Perfect... Except for the fit
on April 9, 2026
Posted by: EMoney
[This review was collected as part of a promotion.] I've always been a Samsung fan. All my smartphones have been in the Galaxy family, starting with the Galaxy S3, my TV is a Samsung, and have owned two previous versions of the Galaxy Buds (which I loved). I love how my new Galaxy Buds 4 connect seamlessly my phone and TV, and how flawlessly the Galaxy AI features are integrated and work with the Buds. I love everything about them, except for how they fit. I've followed every step in the proper fitting instructions, rotated them every which way in my ear, and no matter what I do, they will not fit snuggly and secure in my ears. This is the first pair of ear buds that I've owned that I have to constantly push the buds back into my ear because they keep sliding out. I'm a little disappointed Samsung, and considering how much they cost, I would not have thought the darn things wouldn't fit snug and stay in place while wearing them.
Value
3
Response from Samsung USBy R&R, April 10, 2026
Hey there EMoney,
It's great to hear how much you've enjoyed the Galaxy ecosystem over the years. That seamless connection across your devices really stands out with the Buds4. Fit can vary from one design to another, and finding the just-right fit can make all the difference in everyday comfort. Thank you for being a Samsung customer.
How to wear the Samsung Galaxy Buds4 or Buds4 Pro
https://www.samsung.com/us/support/answer/ANS10007667/
-Ty
Samsung Support
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It's great to hear how much you've enjoyed the Galaxy ecosystem over the years. That seamless connection across your devices really stands out with the Buds4. Fit can vary from one design to another, and finding the just-right fit can make all the difference in everyday comfort. Thank you for being a Samsung customer.
How to wear the Samsung Galaxy Buds4 or Buds4 Pro
https://www.samsung.com/us/support/answer/ANS10007667/
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Useful hands free product
on April 9, 2026
Posted by: SuperEEsti
[This review was collected as part of a promotion.] These buds are perfect for music, movies, and video calls. I like the adaptive noise canceling aspect so you can either hear your surroundings or cancel everything out. I find the Galaxy AI with Bixby very helpful for hands free access along with the head gestures for phone calls.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect buds that won't itch ear
on April 9, 2026
Posted by: Frios7619
[This review was collected as part of a promotion.] The galaxy bud four are perfect because they do not have silicone tips and do not make your ears itch or sweat.The sound is almost the same.The voice clarity on voice calls is perfect.The use of a I with the buds.It's even better. You can literally wear these for at least eight hours without having ear fatigue .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like these buds
on April 8, 2026
Posted by: MySamsungReview
[This review was collected as part of a promotion.] These buds have worked perfectly for me. The best benefit is that these stay secure in my ears. The noise canceling is perfect as this helps reduce background noise that can often be disruptive when on calls
Value
5
Response from Samsung USBy R&R, April 10, 2026
Hola MySamsungReview,
Thank you for reaching out and sharing your experience with the Galaxy Buds4. A secure fit and clear sound can significantly enhance your experience, especially during calls and in busy environments. We're glad to hear that they are meeting your needs so effectively. Thank you for being a valued Samsung customer.
-Ty
Samsung Support
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Thank you for reaching out and sharing your experience with the Galaxy Buds4. A secure fit and clear sound can significantly enhance your experience, especially during calls and in busy environments. We're glad to hear that they are meeting your needs so effectively. Thank you for being a valued Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US