Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds4 Wireless Earbud Headphones - Black
Average customer rating
4.5
(386 Reviews)
Rating breakdown 386 reviews
5 Stars
305
4 Stars
33
3 Stars
19
2 Stars
9
1 Star
20
22%of customers recommend this product.
(
4 out of
18)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds4 Wireless Earbud Headphones - Black
Customer Rating
5
Better than the new bud 4 pro
on April 13, 2026
Posted by: Brocky
[This review was collected as part of a promotion.] I recently purchased the bud 4 Pros and I honestly think that the bud 3 Pros are better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better than the new bud 4 pro
on April 13, 2026
Posted by: Brocky
[This review was collected as part of a promotion.] I recently purchased the bud 4 Pros and I honestly think that the bud 3 Pros are better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Constant static in left bud
on April 13, 2026
Posted by: Brocky
[This review was collected as part of a promotion.] I upgraded from the bud 3 Pros to the bud four Pros and I was super excited because of the new design, but from the first time I put them in there has been feedback or static in the left bud.
I've tried to updating the software and troubleshooting but nothing has made it stop.
I've tried to updating the software and troubleshooting but nothing has made it stop.
Value
2
Response from Samsung USBy R&R, April 15, 2026
Hey Brocky,
Thank you for sharing your experience. The Galaxy Buds4 are designed to deliver clear, immersive sound, and your feedback on audio consistency highlights what matters most for daily use. If you are hearing static from your earbuds, please start by ensuring their software is up to date. If the issue persists after updating, we encourage you to reach out to our Samsung Support Team to report the behavior. Additionally, you can submit a ticket through the Samsung Members app, where you will receive real-time support and further troubleshooting options. We are here to help. Thank you for your feedback and for being part of the Samsung family!
Samsung Members
https://www.samsung.com/us/support/owners/app/samsung-members/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience. The Galaxy Buds4 are designed to deliver clear, immersive sound, and your feedback on audio consistency highlights what matters most for daily use. If you are hearing static from your earbuds, please start by ensuring their software is up to date. If the issue persists after updating, we encourage you to reach out to our Samsung Support Team to report the behavior. Additionally, you can submit a ticket through the Samsung Members app, where you will receive real-time support and further troubleshooting options. We are here to help. Thank you for your feedback and for being part of the Samsung family!
Samsung Members
https://www.samsung.com/us/support/owners/app/samsung-members/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The Wright buds for the phone.
on April 13, 2026
Posted by: Steveb
[This review was collected as part of a promotion.] They pair well with my S26 ultra and easy-to-use better than my buds 3. After changing ear tips 1 big 1 medium using the test on phone I now have a perfect fit. My buds 3 I used maybe 3 times all year, these I'm using daily because of fit and superior sound quality. I should have payed more attention to the buds 3.
Don't hesitate buying these buds Samsung has good packages when buying and they are well worth it.
Don't hesitate buying these buds Samsung has good packages when buying and they are well worth it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Finally! All-Day Comfort Meets Superhuman AI
on April 13, 2026
Posted by: ComfortFirstVet
[This review was collected as part of a promotion.] As someone who works 12-hour shifts in a fast-paced hospital environment, I’ve always struggled with earbuds that plug my ears and cause fatigue. The Galaxy Buds4 are a revelation. The open-fit design is so natural and comfortable that I truly forget I’m wearing them; I can keep them in for my entire shift without a single moment of discomfort.
The Adaptive ANC is brilliant. It intelligently switches between noise cancellation and ambient sound, which is vital for my job. I can stay focused on my podcasts, but the moment a coworker speaks or a patient’s name is called, the Galaxy AI detects the sound and adjusts perfectly so I never miss a beat.
The most "alien" and impressive feature has to be the Live Translate and Interpreter modes. Using them to understand different languages in real-time feels like living in the future. Plus, the seamless switching between my S26 Ultra and my laptop makes moving from work to studying for my Master’s program effortless. These aren't just headphones; they are an essential piece of tech that I can't imagine going without.
The Adaptive ANC is brilliant. It intelligently switches between noise cancellation and ambient sound, which is vital for my job. I can stay focused on my podcasts, but the moment a coworker speaks or a patient’s name is called, the Galaxy AI detects the sound and adjusts perfectly so I never miss a beat.
The most "alien" and impressive feature has to be the Live Translate and Interpreter modes. Using them to understand different languages in real-time feels like living in the future. Plus, the seamless switching between my S26 Ultra and my laptop makes moving from work to studying for my Master’s program effortless. These aren't just headphones; they are an essential piece of tech that I can't imagine going without.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is made better thank the buds 3 pro
on April 13, 2026
Posted by: Maribel
[This review was collected as part of a promotion.] This product is better than the buds 3 Pro because they do not fall out of the ear. They stay in place.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound
on April 13, 2026
Posted by: Spokanechick7205
[This review was collected as part of a promotion.] Have yet to use Galaxy AI.
Work like they should and fit well. The sound is great and enjoy the different options like ambient sound
Work like they should and fit well. The sound is great and enjoy the different options like ambient sound
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super purchase
on April 13, 2026
Posted by: Ladyphoenix3
[This review was collected as part of a promotion.] I bought the buds when I bought my new S26 ultra phone so I got a reduced price, which was great. They match my phone in color, another plus for me. It has been several years since I bought new earbuds and I didn't realize how bad the old ones had gotten or how much progress has been made over the time. The sound is magnificent. They block most outside sound so I use one if I need to hear my surroundings. If I am busy and my phone rings, all I have to do is nod my head to answer my phone, or I can shake my head if I don't want to take the call. I used this feature in my doctor's office the other day and was very grateful for it. What a long way we've come since those old wired headsets! Many of the features for this set are controlled by artificial intelligence. I've used them quite a lot since my purchase a few weeks ago and there has been not one problem. Our house is very large, and I can leave my phone in my room, I'm almost to the opposite corner of the house before the buds disconnect, but a few steps closer to my room, and they reconnect instantly. I even left my phone in my room, went to the mailbox out by the road and they still stayed connected the entire time. I don't think you'll find a product that will make you any happier than these.
Value
5
Written by a customer while visiting Samsung US