Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds4 Wireless Earbud Headphones - Black
Average customer rating
4.5 out of 5
4.5
(386 Reviews)
Open Ratings Snapshot
Rating breakdown 386 reviews
5 Stars
305
4 Stars
33
3 Stars
19
2 Stars
9
1 Star
20
22%of customers recommend this product. 
(
4 out of 18
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds4 Wireless Earbud Headphones - Black
Customer Rating
5 out of 5
5
Galaxy Buds 4
on April 27, 2026
Posted by: SamsungCustomer
[This review was collected as part of a promotion.] I really liked how the Galaxy Buds4 performed, especially their noise-canceling features, which are part of the Galaxy AI. These buds are great for workouts because the volume adjusts when they move during exercise. Plus, the battery life on these earbuds is amazing. I've had them for a few months now, and they've never died on me.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing fit
on April 27, 2026
Posted by: Silverlunanana
[This review was collected as part of a promotion.] This is my second pair and I in love with the feel of these! I am so glad I made this purchase!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Comfort and sound done right
on April 27, 2026
Posted by: Vatsan1303
[This review was collected as part of a promotion.] I’ve been using the Galaxy Buds4 for a few days now and honestly, they surprised me in a good way. The first thing I noticed was how comfortable they are. I can wear them for hours without feeling any irritation, even during longer calls or while watching movies.
The sound quality is clear and well-balanced. Music feels rich, and the bass is there but not overpowering. I also like how clean the vocals sound, especially when listening to podcasts or taking calls. Call quality has been solid so far, even in slightly noisy environments.
Battery life seems reliable for daily use. I haven’t had to worry about charging them constantly, which is a big plus. The case is compact and easy to carry around.
Another thing I appreciate is how easily they connect and switch between my devices. It just works without any hassle.
Overall, these earbuds fit well into my daily routine, whether I’m working, relaxing, or on the move. Definitely a good upgrade for anyone looking for comfortable earbuds with good sound.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy ear buds 4
on April 27, 2026
Posted by: Jjfgbabygirl
[This review was collected as part of a promotion.] I just got these last week and been using them alot I love them. They fit in my ears really good and don't fall out or anything. The nosie cancelation is really nice to. Im happy with them.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Comfort and sound done right
on April 27, 2026
Posted by: Vatsan1303
[This review was collected as part of a promotion.] I’ve been using the Galaxy Buds4 for a few days now and honestly, they surprised me in a good way. The first thing I noticed was how comfortable they are. I can wear them for hours without feeling any irritation, even during longer calls or while watching movies.
The sound quality is clear and well-balanced. Music feels rich, and the bass is there but not overpowering. I also like how clean the vocals sound, especially when listening to podcasts or taking calls. Call quality has been solid so far, even in slightly noisy environments.
Battery life seems reliable for daily use. I haven’t had to worry about charging them constantly, which is a big plus. The case is compact and easy to carry around.
Another thing I appreciate is how easily they connect and switch between my devices. It just works without any hassle.
Overall, these earbuds fit well into my daily routine, whether I’m working, relaxing, or on the move. Definitely a good upgrade for anyone looking for comfortable earbuds with good sound.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best I love
on April 27, 2026
Posted by: Gottico
[This review was collected as part of a promotion.] Good quality better case and more confort you can use them all day
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy buds 4
on April 27, 2026
Posted by: Crawdad45
[This review was collected as part of a promotion.] The galaxy buds 4 are the best bang for your buck earbuds. The sound is amazing. The bass for earbuds is really good not to overpowering but just right. If you want to get good earbuds without emptying your bank these are the ones for you.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Comfortable but connection iffy
on April 22, 2026
Posted by: Toni1975
[This review was collected as part of a promotion.] I love the fit and look but they are super difficult to move between my devices. I will be using them for work on laptop but want to move to personal phone for a call and its super challenging!
Value
3 out of 5
3
Response from Samsung USBy R&R, April 23, 2026
Hi Toni1975,
I’m glad to hear you appreciate the fit and design! Seamlessly switching between devices is a crucial part of the Galaxy ecosystem, and your experience underscores its importance for daily use. With the Auto Switch feature on Galaxy devices, your phones, tablets, and earbuds can remember if you've paired multiple Galaxy wearables in the past, enabling easy transitions. Simply put on your connected device, and it will automatically connect.
You can also use the Galaxy Wearable app to switch between devices. If you need to switch manually, follow these steps:
1. Ensure the other device is powered on.
2. Open the Galaxy Wearable app on your phone.
3. Tap the menu icon (three horizontal lines).
4. The most recently connected device will appear at the top of the list. Select the device you wish to connect to, and the app will automatically establish the connection.
Please note that this feature is not available on iOS devices. For more information on how to seamlessly utilize the Auto Switch feature with your Galaxy Buds, please refer to the link provided below. Thank you for sharing your feedback, and thank you for choosing Samsung!

Use Auto switch with your Galaxy buds and paired devices
https://www.samsung.com/us/support/answer/ANS10002627/

Auto switch between devices using your Galaxy earbuds | Samsung US
https://www.youtube.com/watch?v=VDx8kONf1qk

-Ty

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Written by a customer while visiting Samsung US
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