Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds4 Wireless Earbud Headphones - Black
Average customer rating
4.5 out of 5
4.5
(386 Reviews)
Open Ratings Snapshot
Rating breakdown 386 reviews
5 Stars
305
4 Stars
33
3 Stars
19
2 Stars
9
1 Star
20
22%of customers recommend this product. 
(
4 out of 18
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds4 Wireless Earbud Headphones - Black
Customer Rating
4 out of 5
4
It's great! But...
on September 28, 2026
Posted by: BeuBeuJuJu
[This review was collected as part of a promotion.] After I chose Galaxy Buds 4 Pro and lost one, I bought the Galaxy Buds 4. They were cheaper in price but the sound quality is still pretty good. I was surprised honestly. I don't like that the part that goes in my ear is the hard and unforgiving plastic that never seems to fit my ears. They impact my life positively though still because music is my therapy and I'm always listening to it. Thanks!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Comfort and Clear Sound
on September 28, 2026
Posted by: Dreamsan
[This review was collected as part of a promotion.] These earbuds are remarkably comfortable for extended wear. The open design rests perfectly in the ear without slipping out during everyday tasks, which makes them incredibly easy to wear all day long. When looking for a pair of everyday wireless earbuds, I chose the Galaxy Buds4 because I wanted a reliable, lightweight fit without silicone tips. The sound quality is crisp, delivering a great balance of clear highs and natural bass. They pair seamlessly, the touch controls are highly responsive, and the battery life easily covers a full day of use. It is a fantastic option for anyone seeking top-tier comfort and daily performance
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
The fitting is okay
on September 28, 2026
Posted by: Juniper
[This review was collected as part of a promotion.] I thought i would switch from using rubber tips to none but with the buds 4 they do not stay in my ear for more then 5 minutes without me having to adjust them back in. Sound quality is good but since they fall off too much the noise cancelation gets disrupted and pointless.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, September 30, 2026
Hi Juniper, thank you for sharing your thoughts about your Samsung Galaxy Buds4. We know how important the secure and comfortable fit of your earbuds is to you for prolonged usage and enjoyment. We have provided a link to an article to help you with the optimal placement for a secure fit with your earbuds. You can also use a Samsung Galaxy device to perform a fit test while wearing the earbuds and connected to your device. We have also provided a link to the Samsung Support Team to assist you further any time you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
How to wear the Samsung Galaxy Buds4 or Buds4 Pro
https://www.samsung.com/us/support/answer/ANS10007667/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has a good camera
on September 28, 2026
Posted by: Darwnprado
[This review was collected as part of a promotion.] I switched from S23 to S25 Ultra to give the S23 to my youngest son, both he and I are happy to use Samsung, almost everyone in the Family uses Samsung, my wife gives the S26 and I also have a watch, TV and Samsung laptop, I always hope to feel happy as before.
I love Samsung.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has a good camera
on September 28, 2026
Posted by: Darwnprado
[This review was collected as part of a promotion.] I switched from S23 to S25 Ultra to give the S23 to my youngest son, both he and I are happy to use Samsung, almost everyone in the Family uses Samsung, my wife gives the S26 and I also have a watch, TV and Samsung laptop, I always hope to feel happy as before.
I love Samsung.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
THEY ARE SO CONFORTABLE AND HAS PERFECT SOUND
on September 28, 2026
Posted by: Darwnprado
[This review was collected as part of a promotion.] I chose these headphones because m3 draw attention to it, it is a case where they came from, but the experience of how they are heard and how small they are and they fit my ears is the best, I hope I do not lose them as they usually happen to me.
They are wonderful. I love them and take great care of them.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Galaxy 4 buds are not bad
on September 28, 2026
Posted by: Phoenix
[This review was collected as part of a promotion.] I bought a pair of galaxy 4 buds to try they aren't bad but they do the job but might get the pros if u can find a good price
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent
on September 27, 2026
Posted by: Jesus9431
[This review was collected as part of a promotion.] I chose the Samsung Buds because Samsung is a brand I trust and it's affordable. The sound quality is great and I can switch between adaptive, ambient, and noise canceling features depending on what I'm doing. I use my Samsung Buds and my Samsung phone daily for streaming music, watching movies, gaming, work calls, and listening to sports. The fit is comfortable for all day wear, the battery lasts, and the noise canceling is perfect for work and travel.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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