Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds4 Wireless Earbud Headphones - Black
Average customer rating
4.5
(386 Reviews)
Rating breakdown 386 reviews
5 Stars
305
4 Stars
33
3 Stars
19
2 Stars
9
1 Star
20
22%of customers recommend this product.
(
4 out of
18)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds4 Wireless Earbud Headphones - Black
Customer Rating
5
I really love the way it looks and the hearing qua
on May 11, 2026
Posted by: Moayad
[This review was collected as part of a promotion.] The Galaxy IA is a useful source for me and my family
Value
5
Response from Samsung USBy R&R, May 14, 2026
Hola Moayad,
Thank you for sharing your experience with the Galaxy Buds4. It's wonderful to hear that the design, sound quality, and Galaxy AI features have been beneficial for you and your family. The Buds lineup consistently provides a fun and connected listening experience every day. We appreciate your feedback and thank you for choosing Samsung!
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for sharing your experience with the Galaxy Buds4. It's wonderful to hear that the design, sound quality, and Galaxy AI features have been beneficial for you and your family. The Buds lineup consistently provides a fun and connected listening experience every day. We appreciate your feedback and thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
1
Horribly loose
on May 8, 2026
Posted by: Corrin
from Pennsylvania
These earbuds do not stay in. It doesnt matter how they're positioned in my ears. They always feel like they're on the verge of falling out. Definitely don't get these if you want to use them while being active.
Design
1
Value
1
Response from Samsung USBy R&R, May 11, 2026
Ahoy Corrin,
We truly appreciate you sharing your thoughts on the Galaxy Buds4! Comfort and fit are so important for your daily listening experience, especially when you’re on the go. It’s great to hear about your experiences with the design! Are you ready to dive into some incredible sound with the Galaxy Buds4? Pop them in just right for epic audio, ultimate comfort, and no more worries about them slipping away!
Finding your perfect fit is a breeze:
- Look inside the earbuds to see the shiny contact points and find the L for Left or R for Right.
- The R bud goes in your right ear with R facing you, and the L bud goes in your left ear with L facing you.
- Tilt the mic toward your mouth for clear sound, not your shoes!
- Twist them in for that perfect snug fit.
For more tips on getting the best out of your Galaxy Buds4 Pro, check out the article linked below. Thank you for choosing Samsung audio products, let’s enjoy the music together!
How to wear the Samsung Galaxy Buds4 or Buds4 Pro
https://www.samsung.com/us/support/answer/ANS10007667/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We truly appreciate you sharing your thoughts on the Galaxy Buds4! Comfort and fit are so important for your daily listening experience, especially when you’re on the go. It’s great to hear about your experiences with the design! Are you ready to dive into some incredible sound with the Galaxy Buds4? Pop them in just right for epic audio, ultimate comfort, and no more worries about them slipping away!
Finding your perfect fit is a breeze:
- Look inside the earbuds to see the shiny contact points and find the L for Left or R for Right.
- The R bud goes in your right ear with R facing you, and the L bud goes in your left ear with L facing you.
- Tilt the mic toward your mouth for clear sound, not your shoes!
- Twist them in for that perfect snug fit.
For more tips on getting the best out of your Galaxy Buds4 Pro, check out the article linked below. Thank you for choosing Samsung audio products, let’s enjoy the music together!
How to wear the Samsung Galaxy Buds4 or Buds4 Pro
https://www.samsung.com/us/support/answer/ANS10007667/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on May 7, 2026
Posted by: DaiDai
[This review was collected as part of a promotion.] Galaxy ai has great feature i would recommend them to anyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
These are great earbuds you need these.
on May 7, 2026
Posted by: Lovegreattech
[This review was collected as part of a promotion.] Samsung Galaxy Buds Pro 4 are, I think, the best earbuds you can buy. They have awesome sound, active noise cancellation, an equalizer, and customizable settings for your particular ears. If you're looking for great earbuds, these are the ones you want.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Look
on May 4, 2026
Posted by: Fu Man
from Jacksonville
I really enjoy my earbuds 4 pro's, they fit amazing and sound great
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great, I'm enjoying it very very m
on May 2, 2026
Posted by: Sandyboo
[This review was collected as part of a promotion.] The quality is awesome nice clarity in sound. Air bud4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Bad Call quality and Bad Battery
on April 28, 2026
Posted by: nomnom
from Riverside, California
The call quality is very bad. I cannot use it during calls/meetings, I'm always told that my voice is sounding garbled. Battery quality isn't very good eithe. Not worth the price.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
5
Value
2
Response from Samsung USBy R&R, April 29, 2026
Hi there nomnom,
The Galaxy Buds4 are designed to provide clear sound and reliable performance throughout your day. Keeping them updated can enhance battery life, and ensuring a proper fit improves call clarity and your overall listening experience. If you have any concerns about the audio quality of your Galaxy Buds4, please reach out to our Samsung Support Team. We look forward to assisting you. Thank you for including Samsung in your daily routine.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy Buds4 are designed to provide clear sound and reliable performance throughout your day. Keeping them updated can enhance battery life, and ensuring a proper fit improves call clarity and your overall listening experience. If you have any concerns about the audio quality of your Galaxy Buds4, please reach out to our Samsung Support Team. We look forward to assisting you. Thank you for including Samsung in your daily routine.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The best 2026 earbuds.
on April 27, 2026
Posted by: Done93
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy Buds 4 Pro, and they have completely exceeded my expectations. The sound quality is breathtakingly crisp, the bass is deep without being overwhelming, and the Active Noise Canceling is top tier. But what really prompted me to write this review is that it isn't just my opinion. Literally everyone I’ve let try these earbuds has had their jaw drop. My friends and family immediately notice the massive leap in audio clarity and comfort compared to whatever they were using before. It’s rare to find a product that universally impresses everyone who tries it, but Samsung really knocked it out of the park with this model. The overwhelmingly positive consensus is 100% justified!
Value
5
Written by a customer while visiting Samsung US