Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds4 Wireless Earbud Headphones - Black
Average customer rating
4.5 out of 5
4.5
(386 Reviews)
Open Ratings Snapshot
Rating breakdown 386 reviews
5 Stars
305
4 Stars
33
3 Stars
19
2 Stars
9
1 Star
20
22%of customers recommend this product. 
(
4 out of 18
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds4 Wireless Earbud Headphones - Black
Customer Rating
4 out of 5
4
Great fantastic
on June 2, 2026
Posted by: Lovealec6
[This review was collected as part of a promotion.] I have a glaxaxy 15 or 17 but I will need galaxy earbuds also
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Sound Quality for Calls and Music
on June 2, 2026
Posted by: EverydayUltra
[This review was collected as part of a promotion.] I've primarily used the Galaxy Buds for phone calls and listening to music, and I've been impressed with the sound quality. Calls are clear, and music sounds crisp with good balance and detail. Pairing with my Samsung phone was quick and seamless, making them easy to use throughout the day.
One thing to note is that I have only been using the right earbud because it is the only one that comfortably fits in my ear. Because of this, I can't fully evaluate the fit and comfort of the complete set. The right earbud can occasionally feel like it doesn't stay in place as securely as I'd like, but this may be related to my individual ear shape and the fact that I'm only using one earbud.
Overall, I've had a positive experience with the Galaxy Buds for calls and music, and I appreciate the sound quality, ease of use, and integration with my Samsung devices.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Comfortable, effective
on May 28, 2026
Posted by: franknsense
[This review was collected as part of a promotion.] These are comfortable, easy to integrate into all my uses, and Galaxy AI is a game changer!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Super comfy with killer AI features!
on May 26, 2026
Posted by: Sabbygee
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy Buds4, and they have completely upgraded my daily routine. The sound quality is incredibly crisp, and they fit comfortably enough to wear for hours. My absolute favorite part is how seamlessly they connect with my phone to use Galaxy AI features like Real-Time Translation—it feels like living in the future. They make listening to music, taking calls, and navigating my day effortless. Highly recommend!"
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my ear buds.
on May 26, 2026
Posted by: Lovemybuds4
[This review was collected as part of a promotion.] I use my buds for cutting grass, and working around the yard.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my samsung
on May 26, 2026
Posted by: Lovemysamsung
[This review was collected as part of a promotion.] I have samsung products though out my home. I love the new advances to Galaxy AI buds and phones features.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Lovemysamsung
on May 26, 2026
Posted by: Lovemysamsung
[This review was collected as part of a promotion.] Love all samsung products, I have them through my home. I also so use it for ally business and leisure needs.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love them
on May 26, 2026
Posted by: 20051977
[This review was collected as part of a promotion.] I have had ear buds for 7 years now I love them. They are super comfortable. Best quality ever
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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