Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds4 Wireless Earbud Headphones - Black
Average customer rating
4.5
(386 Reviews)
Rating breakdown 386 reviews
5 Stars
305
4 Stars
33
3 Stars
19
2 Stars
9
1 Star
20
22%of customers recommend this product.
(
4 out of
18)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds4 Wireless Earbud Headphones - Black
Customer Rating
5
Love them!!!!!!!!
on June 29, 2026
Posted by: Audifonotos
[This review was collected as part of a promotion.] One thing I like is being able to turn the volume up or down by sliding my finger, which I found useful. Sometimes I play Monopoly while listening to music on my buds. I also use them to watch soccer videos on YouTube and movies. I use them while eating, and when talking to family in other countries. They let me listen to music while I work. I like them because I can activate Bixby to make calls or play music.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love them!!!!!!!!
on June 29, 2026
Posted by: Audifonotos
[This review was collected as part of a promotion.] One thing I like is being able to turn the volume up or down by sliding my finger, which I found useful. Sometimes I play Monopoly while listening to music on my buds. I also use them to watch soccer videos on YouTube and movies. I use them while eating, and when talking to family in other countries. They let me listen to music while I work. I like them because I can activate Bixby to make calls or play music.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very high quality
on June 29, 2026
Posted by: Ivan123
[This review was collected as part of a promotion.] Very high quality buds 4 since I have had the buds 3 as also other Samsung buds
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent Sound
on June 29, 2026
Posted by: BuddyLove
[This review was collected as part of a promotion.] I love how music sounds when I have these in. It's so clear and immersive. My only issue is I have trouble with my left ear bud staying in my ear but other than that they work fantastic. I enjoy the adaptive sound feature that allows me to hear people talking to me while I'm working so I don't miss anything. Also, the Galaxy AI works excellent while using the earbuds.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Fall out ear easily
on June 25, 2026
Posted by: Truereview
ZERO RATING ....The worst fitting one size fit all ear headphone ever. They are on sell really fast for a reason smh super mistake investing in these. When breath the suction from you ear changes. Soon the headset falls out.
Headset will damage easy for me because I am very active and 6 feet tall.
Headset will damage easy for me because I am very active and 6 feet tall.
Response from Samsung USBy R&R, June 26, 2026
Greeting Truereview,
Thank you for sharing your experience with the Galaxy Buds 4. Their balanced sound, lightweight design, and seamless device connectivity are meant to enhance your everyday listening experience. We understand that a secure fit is essential, especially on active days, and it's important for earbuds to remain comfortable and in place.
To ensure optimal audio quality and comfort with your Galaxy Buds 4, please follow these guidelines for proper placement:
1. **Identify the Left and Right Buds:**
- Check the lower inside area of each earbud for identification markers located between the two shiny dots (charging contacts). Look for "L" for Left and "R" for Right.
2. **Correct Placement:**
- Insert the "R" earbud into your right ear with the "R" facing you.
- Insert the "L" earbud into your left ear with the "L" facing you.
3. **Positioning:**
- Tilt the earbuds so that the microphone is directed towards your mouth for clear communication.
4. **Achieving a Secure Fit:**
- Twist the earbuds gently until they feel snug in your ears.
By following these steps, you can enjoy an enhanced listening experience without worrying about losing your earbuds. For more information, check out the online article linked below on how to achieve a good fit with your Galaxy Buds 4. If you have any further questions, please reach out to our Samsung Support Team for assistance. Your feedback about the fit has been noted for our team. Thank you for choosing Samsung!
How to wear the Samsung Galaxy Buds4 or Buds4 Pro
https://www.samsung.com/us/support/answer/ANS10007667/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Buds 4. Their balanced sound, lightweight design, and seamless device connectivity are meant to enhance your everyday listening experience. We understand that a secure fit is essential, especially on active days, and it's important for earbuds to remain comfortable and in place.
To ensure optimal audio quality and comfort with your Galaxy Buds 4, please follow these guidelines for proper placement:
1. **Identify the Left and Right Buds:**
- Check the lower inside area of each earbud for identification markers located between the two shiny dots (charging contacts). Look for "L" for Left and "R" for Right.
2. **Correct Placement:**
- Insert the "R" earbud into your right ear with the "R" facing you.
- Insert the "L" earbud into your left ear with the "L" facing you.
3. **Positioning:**
- Tilt the earbuds so that the microphone is directed towards your mouth for clear communication.
4. **Achieving a Secure Fit:**
- Twist the earbuds gently until they feel snug in your ears.
By following these steps, you can enjoy an enhanced listening experience without worrying about losing your earbuds. For more information, check out the online article linked below on how to achieve a good fit with your Galaxy Buds 4. If you have any further questions, please reach out to our Samsung Support Team for assistance. Your feedback about the fit has been noted for our team. Thank you for choosing Samsung!
How to wear the Samsung Galaxy Buds4 or Buds4 Pro
https://www.samsung.com/us/support/answer/ANS10007667/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
My first pair of galaxy Buds 4
on June 23, 2026
Posted by: Lovemygalaxybuds
[This review was collected as part of a promotion.] Galaxy boots 4 it's my first set of buds I love it they're very good clear pick up sound are everywhere including my voice it's amazing and they're integrated with the Galaxy AI it's one of a kind
Value
5
Response from Samsung USBy R&R, June 24, 2026
Hiya Lovemygalaxybuds,
Thank you for sharing your first experience with the Galaxy Buds4. Clear sound quality, reliable connection, and Galaxy AI integration make them a great option for everyday listening and calls. It is wonderful to hear they have made such a strong first impression and that you are enjoying everything they have to offer so far. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your first experience with the Galaxy Buds4. Clear sound quality, reliable connection, and Galaxy AI integration make them a great option for everyday listening and calls. It is wonderful to hear they have made such a strong first impression and that you are enjoying everything they have to offer so far. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
They function well
on June 18, 2026
Posted by: LuvmeSamsung
[This review was collected as part of a promotion.] Yes, these work well with my Samsung tablet and phone. I have been moving to an all-samsung approach. It's going well and these sound nice. I'd get them again.
Value
4
Response from Samsung USBy R&R, June 24, 2026
Hiya LuvmeSamsung,
Thank you for sharing your experience with the Galaxy Buds4. Seamless device switching, clear sound quality, and easy Galaxy connectivity make them a great companion for your favorite devices. It is wonderful to hear they work so well with both your Galaxy phone and tablet as you continue building your Galaxy ecosystem. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Buds4. Seamless device switching, clear sound quality, and easy Galaxy connectivity make them a great companion for your favorite devices. It is wonderful to hear they work so well with both your Galaxy phone and tablet as you continue building your Galaxy ecosystem. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Where was I?!
on June 18, 2026
Posted by: Scottso
[This review was collected as part of a promotion.] These buds made me question how I lived so long without them. Excellent sound quality, super comfortable, and a cool steel grey color. Awesome.
Value
5
Response from Samsung USBy R&R, June 24, 2026
Hey there Scottso,
Thank you for your wonderful review of the Galaxy Buds4. Their excellent sound quality, all-day comfort, and stylish design and finish make them a pleasure to wear from the moment you put them on. We're thrilled to hear that they have become a part of your daily routine. Thank you for being a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your wonderful review of the Galaxy Buds4. Their excellent sound quality, all-day comfort, and stylish design and finish make them a pleasure to wear from the moment you put them on. We're thrilled to hear that they have become a part of your daily routine. Thank you for being a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US