Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds4 Wireless Earbud Headphones - Black
Average customer rating
4.5
(386 Reviews)
Rating breakdown 386 reviews
5 Stars
305
4 Stars
33
3 Stars
19
2 Stars
9
1 Star
20
22%of customers recommend this product.
(
4 out of
18)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds4 Wireless Earbud Headphones - Black
Customer Rating
5
Best in ear hheadphones, love these things!
on June 30, 2026
Posted by: DurDyDusTyfromDirTona
[This review was collected as part of a promotion.] Best on rear headphones I've ever used. The fit somewhat smug, but somewhat loose in your ear. Which means they never start hurting your ear canal opening like most. It also means you need to kind of make sure they're in there every so often of your moving around a lot. It's easy to manage though.
I love the 3-D audio. It really has a lot of special perception and feels like the sound is happening all setting you at different distances and volume is great too. Feels like it's not a hard on your ears as any of the other in ears I've tried in that respect too.
I love a feature where it let's you find them when they're lost. Out pots out small, but still wearable sound through the Samsung find my device app. I lost one in the grass the other day and no way I would have found it without this.
Battery life is good, but not super amazing. Easy to deal with as long as you keep your case charged. These are all I use now. Unless I feel like using over ear headphones or a speaker. Samsung AI Bixby is actually pretty good too. I've only used it for basic stuff... and it's good for a joke every now and then too.
I love the 3-D audio. It really has a lot of special perception and feels like the sound is happening all setting you at different distances and volume is great too. Feels like it's not a hard on your ears as any of the other in ears I've tried in that respect too.
I love a feature where it let's you find them when they're lost. Out pots out small, but still wearable sound through the Samsung find my device app. I lost one in the grass the other day and no way I would have found it without this.
Battery life is good, but not super amazing. Easy to deal with as long as you keep your case charged. These are all I use now. Unless I feel like using over ear headphones or a speaker. Samsung AI Bixby is actually pretty good too. I've only used it for basic stuff... and it's good for a joke every now and then too.
Value
5
Response from Samsung USBy R&R, July 30, 2026
Bonjour DurDyDusTyfromDirTona,
Thank you for updating us about your Galaxy Buds4. The Galaxy Buds4 offer an immersive 3D audio experience, a comfortable fit, and helpful locating features through Samsung Find. With their rich sound and convenient charging case, they are an excellent choice for everyday listening. We understand your need for a slightly more secure fit and longer battery life, especially since you use them frequently. It’s great to hear that they have become your primary earbuds. Thank you for choosing Samsung!
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for updating us about your Galaxy Buds4. The Galaxy Buds4 offer an immersive 3D audio experience, a comfortable fit, and helpful locating features through Samsung Find. With their rich sound and convenient charging case, they are an excellent choice for everyday listening. We understand your need for a slightly more secure fit and longer battery life, especially since you use them frequently. It’s great to hear that they have become your primary earbuds. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
These things are great
on June 30, 2026
Posted by: ShakeWell
[This review was collected as part of a promotion.] Oh man these things are so amazing. The sound quality is amazing & being able to use the Galaxy AI with them too with the tap of a button is amazing 👏 they are a trill to use & make listening to music 10x better. They're durable & straight up quality worth every penny.
Value
5
Response from Samsung USBy R&R, July 29, 2026
Hiya ShakeWell,
Thank you for sharing your thoughts on the Galaxy Buds4.
The Galaxy Buds4 offer impressive sound quality, durable construction, and convenient access to Galaxy AI features. We appreciate hearing how much they enhance your music experience and make smart features easily accessible with just a simple tap. When earbuds are this enjoyable and reliable, every listening session becomes something to look forward to.
Thank you for choosing Samsung audio.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy Buds4.
The Galaxy Buds4 offer impressive sound quality, durable construction, and convenient access to Galaxy AI features. We appreciate hearing how much they enhance your music experience and make smart features easily accessible with just a simple tap. When earbuds are this enjoyable and reliable, every listening session becomes something to look forward to.
Thank you for choosing Samsung audio.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
They fit my ears perfect and the sound is great!
on June 29, 2026
Posted by: Killershrimp
[This review was collected as part of a promotion.] Most earbuds don't fit my ear well and these really do. The sound quality is great. I can connect with ease to my Samsung S24.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love love love
on June 29, 2026
Posted by: SamsungLvr4life
[This review was collected as part of a promotion.] I've been really happy with these Galaxy Buds. Pairing them with my Samsung phone took just a few seconds, and they've been easy to use ever since. The sound quality is amazing with clear highs, deep bass, and excellent overall balance. They're comfortable enough to wear for hours without bothering my ears. One of my favorite features is how easy they make answering or declining calls completely hands-free, which is especially helpful when I'm busy. The battery life has been great, and they connect seamlessly every time I take them out of the case. Overall, they've exceeded my expectations and have been a great purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible Sound Quality and All-Day Comfort
on June 29, 2026
Posted by: AdamMac
[This review was collected as part of a promotion.] I’ve been using the Galaxy Buds4 daily, and they have quickly become my favorite earbuds. The sound quality is incredibly crisp with great balance, and the active noise cancellation does an amazing job of blocking out background distractions. They stay securely in my ears during workouts without causing any fatigue, and the battery life easily gets me through the day. If you want seamless connectivity and premium audio, these are a must-have!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my buds
on June 29, 2026
Posted by: rayboo7
[This review was collected as part of a promotion.] Music videos and everything else the quality for movie videos and facebook and talking on the phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect fit for phone
on June 29, 2026
Posted by: Steffieb
[This review was collected as part of a promotion.] Very friendy and nice looking buds. They go perfect with phone. Easy to pair.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good. Not great.
on June 29, 2026
Posted by: Will21
[This review was collected as part of a promotion.] They are not secure in the ear. They are easy to fall out. But everything else about the Bud4 are awsome.
Value
3
Response from Samsung USBy R&R, July 8, 2026
Hello there Will21,
Thank you for sharing your thoughts on the Galaxy Buds4. These earbuds are designed with excellent sound quality, a modern look, and easy pairing with Galaxy devices, making daily listening enjoyable. We are glad to hear that you find many aspects of the Buds4 to be great.
However, we appreciate your feedback regarding the fit not feeling as secure as expected and that they may fall out during use. To ensure optimal audio quality and comfort with your Galaxy Buds4, please follow these guidelines for proper placement:
1. **Identify the Left and Right Buds:**
- Look at the lower inside area of each earbud for identification markers located between the two shiny contact points. You will find an "L" for the left earbud and an "R" for the right.
2. **Correct Placement:**
- Insert the "R" earbud into your right ear with the "R" facing you.
- Insert the "L" earbud into your left ear with the "L" facing you.
3. **Positioning:**
- Tilt the earbuds so that the microphone is directed towards your mouth for clearer communication.
4. **Achieving a Secure Fit:**
- Twist the earbuds gently until they feel snug in your ears.
By following these steps, you can enjoy an enhanced listening experience without worrying about losing your earbuds. Additionally please check out our online article linked below for more on how to get a good fit with your Galaxy Buds4.
Comfort and stability are essential parts of the overall earbud experience, and your feedback is valuable to us. Thank you for sharing your experience with Samsung.
How to wear the Samsung Galaxy Buds4 or Buds4 Pro
From
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy Buds4. These earbuds are designed with excellent sound quality, a modern look, and easy pairing with Galaxy devices, making daily listening enjoyable. We are glad to hear that you find many aspects of the Buds4 to be great.
However, we appreciate your feedback regarding the fit not feeling as secure as expected and that they may fall out during use. To ensure optimal audio quality and comfort with your Galaxy Buds4, please follow these guidelines for proper placement:
1. **Identify the Left and Right Buds:**
- Look at the lower inside area of each earbud for identification markers located between the two shiny contact points. You will find an "L" for the left earbud and an "R" for the right.
2. **Correct Placement:**
- Insert the "R" earbud into your right ear with the "R" facing you.
- Insert the "L" earbud into your left ear with the "L" facing you.
3. **Positioning:**
- Tilt the earbuds so that the microphone is directed towards your mouth for clearer communication.
4. **Achieving a Secure Fit:**
- Twist the earbuds gently until they feel snug in your ears.
By following these steps, you can enjoy an enhanced listening experience without worrying about losing your earbuds. Additionally please check out our online article linked below for more on how to get a good fit with your Galaxy Buds4.
Comfort and stability are essential parts of the overall earbud experience, and your feedback is valuable to us. Thank you for sharing your experience with Samsung.
How to wear the Samsung Galaxy Buds4 or Buds4 Pro
From
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US