Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds4 Wireless Earbud Headphones - Black
Average customer rating
4.5
(386 Reviews)
Rating breakdown 386 reviews
5 Stars
305
4 Stars
33
3 Stars
19
2 Stars
9
1 Star
20
22%of customers recommend this product.
(
4 out of
18)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds4 Wireless Earbud Headphones - Black
Customer Rating
5
Galaxy buds for Galaxy Fan
on August 7, 2026
Posted by: Wuassasin5
[This review was collected as part of a promotion.] don't believe that the sound quality of that Galaxy buds will be this good..i have Bower&Wilkins Pi8. The sound quality of the of the two almost identical..and this is not the pro version..imagine that..thank you Samsung ..P.S. LOVE that SSC..Samsung seamless codec.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great earbuds
on August 7, 2026
Posted by: Ralili
[This review was collected as part of a promotion.] I wanted some new earbuds for my new samsung phone and I chose to get the buds4 since they fit my ears better. So far they work and sound amazing!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice free items
on August 7, 2026
Posted by: Kingkhan
[This review was collected as part of a promotion.] I got mine free with my new phone. Can't go wrong with free products ty Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this Buds earphone with new design
on August 7, 2026
Posted by: PV2000
[This review was collected as part of a promotion.] New design and more function the batter last longer, sound really good
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Bud 4 Nice Design
on August 7, 2026
Posted by: Latinowolf
[This review was collected as part of a promotion.] The new bud 4 headset are nice design, nice sound, but doesn't sit well in the ears.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Zero comfort
on August 6, 2026
Posted by: Annie
[This review was collected as part of a promotion.] I was expecting a lot from Samsung buds, but they are terribly the worst 😢 If I put them in my ears while laying down on my bed, then immediately they come off , I have to put them back again and again... while sitting they give me zero comfort. Highly disappointed 😞
Response from Samsung USBy R&R, August 12, 2026
Hello there Annie,
Thank you for sharing your experience with the Galaxy Buds4 Pro. We understand that concerns with fit and comfort can impact your experience. Your feedback on stability and comfort is valuable to us. Thank you for reaching out to Samsung.
How to wear the Samsung Galaxy Buds4 or Buds4 Pro
From
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Buds4 Pro. We understand that concerns with fit and comfort can impact your experience. Your feedback on stability and comfort is valuable to us. Thank you for reaching out to Samsung.
How to wear the Samsung Galaxy Buds4 or Buds4 Pro
From
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Ear Buds 4
on August 6, 2026
Posted by: pfw1008
[This review was collected as part of a promotion.] I chose these ear buds because Samsung offered a great deal. I usually don't use ear but but I decided to try them. I am so impressed with the ear buds 4. Fits great and the sound is amazing. And eas to use. Thanks Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Lighter and sounds better
on August 6, 2026
Posted by: Paul7536
[This review was collected as part of a promotion.] It sounds better than pervious one. Lighter than perious one. Design is great too
Value
5
Written by a customer while visiting Samsung US