Customer reviews from Kitchen Aid
KitchenAid - Artisan Series 5 Quart Tilt-Head Stand Mixer with Premium Accessory - Pistachio
Average customer rating
4.5
(90 Reviews)
Rating breakdown 90 reviews
5 Stars
67
4 Stars
14
3 Stars
3
2 Stars
1
1 Star
5
91%of customers recommend this product.
(
62 out of
68)
Customer Reviews for KitchenAid - Artisan Series 5 Quart Tilt-Head Stand Mixer with Premium Accessory - Pistachio
Customer Rating
5
Most used Kitchen counter appluance
on June 10, 2025
Posted by: Jada F
[This review was collected as part of a promotion.] Never knew how badly I needed a Kitchenaid until I had one.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Everything I ever hoped a mixer would be.
on June 9, 2025
Posted by: Frackerbear
from lansing, Mi
[This review was collected as part of a promotion.] i received my kitchen aid as a birthday gift from my husband and daughter anI love it!
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Scratched, customer care not helpful
on May 7, 2025
Posted by: damian89
from Washington, DC
Came scratched. Tried to replace it but customer care is super rude and treating me like it is my fault.
Terrible experience.
Terrible experience.
No, I would not recommend this to a friend.
Response from Kitchen AidBy KA Review Team, May 8, 2025
Dear damian89,
Thank you for your feedback. We can see you have been contacted already by our customer service team. Please let us know if anything further is needed
Thank you.
Review Team
Thank you for your feedback. We can see you have been contacted already by our customer service team. Please let us know if anything further is needed
Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Great for small recipes
on April 22, 2025
Posted by: Mzpico
from Richwood Tx
It’s so cute and small and perfect for small recipes love it
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
4
Best Purchase Ever!!!
on April 8, 2025
Posted by: Stephy E.
from Massachusetts
[This review was collected as part of a promotion.] I purchased this product over a month ago as a birthday gift for myself! Overall, I enjoy my stand mixer and how much it has helped and encourage me to bake more! The only reason I did not give it 5 stars is because the tilt head bounces when the mixer is on. This started the moment I took it out of the box, and honestly not sure if it can be fixed. I would definitely recommend this product to others.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Lever is very stiff
on March 18, 2025
Posted by: Psg27
[This review was collected as part of a promotion.] I bought this in February and it seems like it’s a step down from my old one. The control lever is very stiff and takes a strong person to turn it on. I read the instructions where it mentions it and that you need to lift up while pulling forward. This is my 6th kitchen aid mixer that I’ve purchased including the four for my daughters and it’s the only one that is so hard to use.
Response from Kitchen AidBy KA Review Team, March 19, 2025
Dear Psg27,
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 289246458 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 289246458 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Frustratingly unreliable
on March 3, 2025
Posted by: Sophia18
from Grand Haven, MI
When I got this stand mixer for Christmas a year ago I could not have been more thrilled. Unfortunately I have had a terrible experience using this mixer. Every time I try and make a dough with even a little thickness the bowl unseats itself from the base. That means I have to sit and hold the bowl in place while the mixer does its thing. Not to mention the paddles appear to be scraping against the bottom of the bowl wearing through their coating and leaving black metal specs in my food. The head bounces like crazy and always has I can't help be incredibly disappointed in this product. I was hoping this would be an appliance that would last me at least through college but the only thing it's been good for is merings. If you're looking for a mixer capable of handling tough jobs a hand mixer can't do this is not the place to look.
No, I would not recommend this to a friend.
Response from Kitchen AidBy KitchenAid Reviews, KitchenAid Brand, March 7, 2025
Dear “Sophia18”,
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 288886400 for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 288886400 for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Works Great
on February 11, 2025
Posted by: DebE27
from Leesburg, FL
[This review was collected as part of a promotion.] Works as expected, made a batch of bread dough for my first use.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid